Adjustamatic Anmeldelser 

914
•
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Sales rep very polite and helpful and explained everything well and answered all questions delivery was booked and arrived on day with helpful fitting crew

Bedømt til 4 ud af 5 stjerner

Initial service/agent visit good and informative. However, Promised information from the Shop is still not forthcoming. Delivery guys were great giving the difficulty of transporting the bed from... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Company keeps in touch to deal with any issues - (sometimes perhaps too many such contacts!)- but this errs on the side of positivity rather than being abandoned. Overall, the product has been most sa... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Not finding bed comfortable, was told there'd be storage space underneath but isn't, was told bed moves back when upright but hardly does, control screen broken off already, and delivery drivers scrap... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Møbelfabrikant

Skrevet af virksomheden

At Adjustamatic, we have been proudly manufacturing high-quality adjustable beds and riser recliner chairs in the UK for over 60 years. With a commitment to craftsmanship and innovation, we hand-make each product in our UK-based factory using only the finest materials to ensure superior comfort, durability, and support. What truly sets us apart is our exclusive NHC Cyclo-Therapy® technology; a medically proven system that helps ease aches and pains, improve circulation, and promote relaxation. This unique feature can be built into our adjustable beds and riser recliner chairs, providing therapeutic benefits that can enhance overall well-being. Being a UK manufacturer allows us to maintain exceptional quality control while offering a bespoke service to tailor products to individual needs, whether it’s sizing, fabric choices, or additional comfort features. Our mission is to help people live more comfortably and independently with products designed to support mobility, relieve discomfort, and improve sleep quality. With six decades of experience and a strong reputation for excellence, Adjustamatic remains a trusted name in the industry, delivering British craftsmanship, innovative technology, and outstanding customer care. Experience the ultimate in comfort and support with Adjustamatic’s range of adjustable beds and riser recliner chairs. Find out more on our website.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

914 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 94 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(914)

170 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 1 ud af 5 stjerner

I'm a very disappointed ex customer

I've been a loyal customer since 2021 when I bought my first chair from them. I bought my second in 2024, paying nearly £6,000 for an Adjustamatic Blenheim . It's aftersales service- once the warranty has expired - is an appalling rip-off. They charge a call-out fee of £189 which includes the first 20 minutes...with an additional cost for parts - in my case, £120 for the handset. You can (nearly) buy a new riser recliner for that price.
I'm a very disappointed ex customer.

9. juni 2026
Uopfordret anmeldelse
Adjustamatic-logo

Besvarelse fra Adjustamatic

Good afternoon,

Thank you for your review.

We are sorry to hear you are unhappy. We have requested further information from you.

Please note the charges are only applicable if you do not take out the extended warranty cover when notified of the expiration of the factory guarantee.

Kind regards,
Aftersales

Bedømt til 1 ud af 5 stjerner

Just paid 5k for a large double…

Just paid 5k for a large double electric bed. Absolute rubbish. Fabric glued to an MDF frame, no cushioning behing to pad it out. Head board wobbles.
Mattress is comfortable and mechanism seems to work as described.
Looks cheap and is definitely not worth the money. Can not see the bed lasting the stated warranty period.
Plus the rep gets 20% commission so tgat should tell you all you need to know.
Don't get stung like me.
The delivery lads were brilliant, best part of the whole experience.
If you spend a significant amount on a bed you expect a standard of quality, fit and finish. My experience is it's just tat that is over priced

4. juni 2026
Uopfordret anmeldelse
Adjustamatic-logo

Besvarelse fra Adjustamatic

Good morning,

Thank you for your review.

We are sorry to hear that you are not fully satisfied with your experience.

If you would like to discuss your concerns further, please contact our Aftersales Department by email at aftersalesdept@niagarahealthcare.co.uk or by telephone on 0800 689 6887.

Kind regards,
Aftersales

Bedømt til 1 ud af 5 stjerner

Bought a recliner chair which cost…

Bought a recliner chair which cost £7,000. It really wasn't worth the money. It is uncomfortable to sit in. After sales is non existent. Rep full of promises & skso promised a follow up visit when chair had been delivered. Never happened! No contact from anyone. Worst part was after spending so much money on a supposedly perfect chair, soon after chair was delivered, we were given a phone call offering a big discount on a chair. The sales department obviously knew we had been looking but unaware we had already purchased a chair stupidly & at full price. Would not buy from this company again or listen to the false promises. Extremely dissapointed & a waste of a lot of money.o

11. oktober 2025
Uopfordret anmeldelse
Adjustamatic-logo

Besvarelse fra Adjustamatic

Good morning,

Thank you for your review.

If you would like to discuss this matter further, please contact our Aftersales Department by email at aftersalesdept@niagarahealthcare.co.uk or by telephone on 0800 689 6887.

Kind regards,

Aftersales

Bedømt til 4 ud af 5 stjerner

Great service, great bed!

From the first visit to your Southampton showroom we had great experience from your staff. The guys who delivered the bed were great and very helpful with fitting the bed. Since we’ve been using our extremely comfortable bed our only complaint is that the mattress keeps sliding out of position and we would like some advice on what to do about it.

14. april 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

We're so pleased to hear you are finding the bed comfortable. We're sorry to hear about the mattress sliding, please contact our aftersales team on 0800 689 6887 and they will be able to help you.

Bedømt til 5 ud af 5 stjerner

Delivery on time and very pleasant men

Delivery on time and very pleasant men
Bed as described. Very comfortable. Came just in time as I fell and injured my back. Sitting up in bed was so much easier than anordinary bed.
Hope it will give us years of good sleep

10. april 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

We're so pleased to hear you are enjoying your new bed. Thank you for taking the time to leave us a review.

Bedømt til 1 ud af 5 stjerner

I didn't find like I expected to…

I didn't find like I expected to expensive but the quality is not that much

20. maj 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

Good morning,

Thank you for your review.

We are sorry to hear your not fully satisfied with the purchase.

Should you wish to discuss this further, please don't hesitate to contact our After Sales Department either via email - aftersalesdept@niagarahealthcare.co.uk or alternatively via card on 0800 689 6887.

Many thanks,
After Sales

Bedømt til 1 ud af 5 stjerner

Warning, when purchasing mattresses from Adjustamatic

My latest experience with Adjustamatic. To be fair Adjustamatic had been good until it came to ordering another set of mattresses. We are finding the mattresses very uncomfortable. To cut a long story short, a consumer has only 14 days in which to advise Adjustamatic of a problem with the mattresses. I am of the opinion this is too short a period for anyone to know whether there will be a problem and it is unfair terms and conditions. So be warned.

13. februar 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

Good morning,

Thank you for taking the time to leave a review.

If you would like to discuss this further, please contact us by email at aftersalesdept@niagarahealthcare.co.uk or by telephone on 0800 689 6887.

Kind regards,
Aftersales

Bedømt til 5 ud af 5 stjerner

New mattress

I bought a new mattress from adjustamatic. It was expensive, but it’s very comfortable. I hadn’t realised how bad my original one had got. It took about six weeks from order to delivery. It was delivered within the timeframe they said, the guys were very efficient in delivering the new and removing the old. Altogether very pleased with the experience.

8. april 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

Thank you so much for your lovely review, we're so pleased you are happy with your new mattress.

Bedømt til 2 ud af 5 stjerner

I was not happy with my original…

I was not happy with my original mattress and paid to replace it.
One of the problems I had was that the mattress moved diagonally at the head end up to 30centimetres.
It was not too difficult for and able bodies person to move it back, but impossible for me.
My new mattress also moves approximately 5/6 cms.

7. maj 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

Good morning,

Thank you for your review.

Please contact us on 0800 689 6887 or email us at aftersalesdept@niagarahealthcare.co.uk, and a member of our team will be happy to look into this for you.

Many thanks,
Aftersales

Bedømt til 1 ud af 5 stjerner

BAD EXPERIENCE

BAD EXPERIENCE , RUD STAFF , BAD MANUFACTORY , ZERO COMUNICATION

1. maj 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

Good morning,

Thank you for your review.

We are sorry to hear that your not fully satisfied.

We understand our team have been in contact and discussed with you.

However if we can be of any further assistance, please don't hesitate to contact us.

Our after sales team are contactable on 0800 689 6887 or alternatively via email at aftersalesdept@niagarahealthcare.co.uk.

Many thanks,
After Sales

Bedømt til 4 ud af 5 stjerner

Customer relations very bad Pleased with bed

Pleased with bed, services engineers competent and pleasant to deal with.
however customer relations not so good. Little or no contact between departments, leading to delays and missunderstandings,
Still waiting, after numerous request for instructions how to use the bed

1. maj 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

Thank you for your review, we are glad to hear you are happy with your bed. We will speak to the team and see if we can chase up the instructions for you. Thanks

Bedømt til 5 ud af 5 stjerner

The men show me every think I need to…

The men show me every think I need to know about the bed haw it work also the men that put in my oder he was very help full I am so please with bed

30. april 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

Thank you so much for your lovely review, we're so pleased we've been able to help you.

Bedømt til 1 ud af 5 stjerner

Despite asking them not to keep calling…

Despite asking them not to keep calling me they continue to do so up to 4 times daily
Constantly harrassing
Poor review left because of this

29. april 2026
Uopfordret anmeldelse
Adjustamatic-logo

Besvarelse fra Adjustamatic

Hi Kim, thank you for you're review, we're really sorry to hear this. Thank you for supplying your details, we will use these to look into this for you. Many thanks.

Bedømt til 1 ud af 5 stjerner

Pestering, not accessible forhearing loss

Telesales keep ringing when asked not to on multiple occasions. Asked not to due to hearing loss, I can't hear them and only wanted the brochure to compair products before buying. I feel pestered and with apparently no email to communicate with I have had to use a contact form - that makes you give consent for marketing before it will send. Not an accessible service for hearing problems. Needs an easier opt out. Won't be buying despite seeing a suitable product.

27. april 2026
Uopfordret anmeldelse
Adjustamatic-logo

Besvarelse fra Adjustamatic

Good morning,

We are sorry to hear of your recent interactions and that they have not been satisfactory.
if you are able to provide details over email, I can request that no further contact is made to you.
Our email is aftersalesdept@niagarahealthcare.co.uk. If you have any other questions or concerns please feel free to email us and we can look into it.

Kind regards

Aftersales Team

Bedømt til 3 ud af 5 stjerner

Still trying it out

Still trying it out. Hoping for results

25. april 2026
Adjustamatic-logo

Besvarelse fra Adjustamatic

hello Mr Perry,

Thank you for taking the time to review our product. We would love you know more about your thoughts on the product and how you are getting on with the products.
Please feel free to email us on aftersalesdept@niagarahealthcare.co.uk.

Kind regards

Adjustamatic

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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