adeptpowersports.com Anmeldelser 

I asked very nice about when my items would ship. I got a very ignorant answer. I said I would no longer purchase from their site. I got the most rude email in return. Stating that my business is not needed as they have survived 10 years doing things. Also the only item I cancelled was a back ordered item. I still ordered all the rest. Here is their exact email.

What are we going to do without that order - may as well just shut our doors after 10+ years in business without your order now.
That's ok - we prefer you just order somewhere else - because we aren't really looking for customers who waste so much of our time and then end up canceling half their order anyway. It's not worth it to us and not having customers like that, only helps our business.
99.9% of our customers just order and we fill their order never even exchanging a single email. Those are the customers any business wants. Not the ones that send 10 emails making you jump through hoops for them and in the end it's just a loss (even with that $18). We can assure you no one will "enjoy" it - you must think you are our only customer and $18 is our entire profit for the year. Customers like you are truly funny to us with your tiny minds. All sound exactly the same - like children.

We are blocking your email address as Spam.

Terrible. Extremely rude customer service. Canceled part of my order because they ended up not having dropped my order below the free shipping threshold (I order from them because it was cheapest if I got all parts from one place). So then they just charged the shipping charge out of the refund for the one item. Awful awful awful

DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
I ordered some parts for my bike. Once i got the confirmation email, it stated that the parts will be shipped out in 4-6 business day, which means that this company doesn't actually hold any of the components that they sell on hand and simply will use drop shipping from wherever they obtain their components from.
When I attempted to cancel the sale, they charged me 20% restocking fee for components that they haven't even shipped yet.
This company is a scam.
That's how they make money by charging ridiculous restocking fees on components that they don't even have. I would rather pay a few bucks more and buy my parts from reputable retailers of which these people are not. Lesson Learned

If I could give less than 1 star I would give negative stars that’s how upset I am at these clowns. DO NOT SHOP HERE!!! 20% restocking for parts that NEVER left their warehouse. And THEN the clown who responded to my email in the most unprofessional manner possible. Talking about “we’ve been in business for 10+ years you don’t matter to us”. Ooooh boy you lucky you’re behind a keyboard.

Placed a order for motorcycle parts, received a email saying order was shipped. I checked the tracking number for 8 days said “usps waiting for packing to be dropped off by adaptpowersports” contacted adaptpowerspoarts was told it’s been shipped out. Asked for a photo proving it was shipped out, never got one. Called them they got extremely nasty over the phone, contacted my bank they started a fraud investigation and I won the case and received my money back! Horrible company, they lie, don’t order anything from them

Terrible customer service. Extremely rude. I'll never deal with these people again!! And they ripped me off for parts!! Criminals!!
I wrote to their customer service department and they blocked me and told me to never come back!! Wow!!

If rude customer service and back-ordered parts are what you are looking for, THIS IS THE PLACE!
After waiting 3 weeks for my parts I emailed to cancel the order. I was told there would be a 20% restocking fee. DO NOT order from these liars, the parts are not in stock and are back ordered. If I had a zero stars to give them I would. Spend your money elsewhere.

I wish I could give zero stars! Do not give them your credit card number!
Also
YOU WILL NEVER GET YOUR PARTS!!!!

I would give this place a zero if it was allowed.. what a joke this place is! My husband didn’t read the reviews before he purchased parts for our UTV.. he had to send the parts back as they were the wrong parts and it’s been over a month and the female that answers the calls told him “they had to be inspected for use” they were in original wrapping and box and the bulk of the order was decals all they have to do is look and see they haven’t been rubbed off… he has called 3 times and she was extremely snippy and rude. It has been two months since we returned the parts and no refund. I would love just to ignore this but it’s $230.00. Who runs a business like this? I went online and started reading the reviews.. it’s NO WONDER they changed their name to Adept from the old name as they probably filed bankruptcy and started scamming customers all over again!!!
DO NOT ORDER FROM THIS PLACE UNLESS YOU LIKE THROWING YOUR $’s AWAY!!

I placed an order for a painted front fender for my 2006 Kawasaki Vulcan 900 LT Classic. I wasn't quite sure what to expect. The fender arrived and was painted and decaled to match my bike perfectly. Fit was perfect as well. Did cost a bit of money, but I was happy to get this brand new OEM part.

Missing parts! The black rubber around the gear oil cap was not delivered with the piece!

Almost all of the other reviews on here seem to be the same disgruntled customer. Just wanted to point that out. I don’t think it’s fair to judge a company’s trustworthiness based off of one guy leaving 8 reviews.

Crappiest customer service ever and I mean ever. First I couldn't get there direct number, then when I got it , nothing but constant voicemail and no return calls. Checked my order online and it said " ready to ship". It said that for like 2 weeks. One of my items was on back order, but when I purchased it online, it said it was in Stock. I emailed them telling them to send me all the other parts immediately because I needed them. They emailed me back wanting to charge me $8.50 to ship each part and I had like 15 parts I ordered and then called me an a-hole. Dude is really lucky he wasn't in front of me or his teeth would be missing.

They advertised the parts were in stock but when I ordered they said they were backlogged for indefinite period of time when I asked to cancel the next day miraculously had a part available and was ready to ship and therefore charge me a 20% restocking fee. Avoid at all cost

Placed an order for a part that was supposedly in stock and would ship in 2-3 days. 6 days later the item still hadn't shipped. I emailed customer service and asked if the item was in stock, but didn't receive a response for 3 days. I emailed them again and they finally replied "we can cancel the order if you like." That's it, no explanation for the delay, no apology, and no answer to my original question. I emailed them back and asked if the item was actually available since they never bothered to answer me. I also told them if it wasn't in stock they could cancel my order, but I would like to speak to a supervisor about my experience. They responded "no one is going to call you, we could care less if you cancel your order." I've never had a customer service person speak so rudely to me. This is the least professional online business I've ever dealt with. The employee who emailed me is a terrible representation of their company, and should be fired immediately. I will never purchase from them again. It's no wonder they changed their name recently. I'm sure they had a bunch of negative reviews under that name as well.

I ordered a part for my Suzuki Burgman 650. I created an account and ordered the part. The next morning I get a message that my order had been cancelled because the ship to address was different than the billing address. Guess what, I live in four different places as well as travel in an RV. My billing address is part of the Good Sam and is a mail forwarding facility in which you have to provide your credentials to establish the service. I have ordered untold items from Amazon, EBay, Costco, Sams Club, Home Depot and Lowes not to mention Wayfare. Never ever had an issue with any of these. However they sent me a flippant email that living in so many places I could easily buy it wherever I was at. Think you buy online to avoid looking for stuff. I explained this and they have blocked my email as spam! Never buy anything from this company since you can see how they treat potential customers. Wish I had read other reviews before frustrating myself!

I placed two orders with Adept (Inept) Powersports that showed a 3-4 days shipping time frame. I later received an email from them that said my order would be delayed and would ship at a later time. I decided to cancel their order since it was going to be shipped at a later time. In the meantime, I found the parts I needed from another supplier that I use often and the parts able to be shipped that day. I tried to first call Adept, but I was unable to find a phone number for customer service. Next, I emailed to cancel my order and explain why, and I received a comment from their customer service stating that I would be charged a 20 % restocking fee on special ordered items and a not so welcoming response. Also, these parts were not special order parts.
I explained also that my supplier had already shipped my order and was on its way to me. I received yet another awful email from customer service saying that I also probably was not getting my order expedited shipped from my other supplier also. Then they asked who I was using. I sent them a copy of my order from my other supplier. I also emailed them back to tell them that I was dissasisfied with their service and that businesses just dont seem to last long with bad
customer service. I then received a response back telling not to worry about their business but to worry about mine, and that they were glad to get rid of customers like myself and also that they were blocking me as spam. Well here's my can of " Spam" Folks.... dont waste your time and money with these people. All they're doing is ripping people off by charging a restocking fee on something they dont have.

Ordered part listed as in stock. Shortly after order item was placed on "backorder". Even though every other site online lists the item as (Discontinued by the manufacturer). After 4 months of it being on "backorder" I emailed them to get status update. They canceled my oder and replied with very unprofessional responses. HORRIBLE EXPERIENCE. will never shop with them again.

THESE PEOPLE ARE SO UNBELIEVABLY RUDE!!
Dont even ask a question, you'll be chewed out for it and talked down to like a child.
Customer disservice at its finest.
If they react so poorly to me double checking inventory, imagine how horrible they'd be if I placed an order and something went wrong!
So sorry for anyone who orders from here. I should have checked around first, I see I'm not the only one who's been slighted by these jerks.

What a horrible experience.. pay more and go elsewhere I promise you you will not be let down this place will scam you with their customer service is horrible they will treat you like they are a 14 year old with no manners.. you lie on their website about products being in stock and the products are indeed never even ordered over a week later and you're still waiting even though the product says it will ship in two to three days. I sent emails for days asking for a refund.. after several days of no response I finally got a response telling me there was a 20% restock fee I can understand a 20% restock fee if I got it in my possession and sent it back to you but that never happened....