Adaptive Web Hosting Anmeldelser 

I have my Blazor WASM web sites hosted by Adaptive from 2022. They are very responsive even when communicating over email or chat (not just support tickets).

I had a very disappointing experience with Adaptive Web Hosting. I cannot even open a support ticket unless I purchase **$35 worth of "Support Credits."

I purchased an ASP.NET hosting plan from adaptivewebhosting.com, expecting basic reliability and customer support. Unfortunately, my website suddenly went down, and when I tried to contact their support team, I discovered that I cannot even open a support ticket unless I purchase **$35 worth of "Support Credits."**

This is extremely frustrating and unacceptable. When your hosting provider’s service goes down, the most basic expectation is that you can contact support without being forced to pay extra just to report an issue.

Charging customers additional money simply to open a support ticket especially when their service is already down feels very unfair and unprofessional.

If you are considering this hosting provider, I strongly recommend thinking twice. Reliable hosting companies provide accessible support when things go wrong, not paywalls.

Very disappointing experience.

Service used to be great until it wasn't. You had to purchase points to open tickets for billing, tech support,etc. They raised price by $2.00 then one day I saw I was paying almost 2x my normal amount and had been bumped up to the next plan without asking. Support for tech is good, but the plan itself is absolute waste.

Poor performance, limited email and technical support conditioned on credits, something I had never seen. Web deploy does not work, in new versions of VS it does not allow you to ignore the certificate alert. I was very disappointed

Adaptive Web Hosting is simply exceptional. Their performance is top-notch, with fast loading times and zero downtime. The customer support team is responsive and knowledgeable. The user-friendly control panel makes managing my website a breeze. They prioritize security and offer competitive pricing. I highly recommend Adaptive Web Hosting. Five stars!

[EDIT 1/3:] I initially gave them 2 stars, but I agree with their reply that I was satisfied with their overall services; it was just one support reply which annoyed me. And if I ignore that, so I would definitely give them 5 stars. I would, though, keep my original review here unchanged. Before this review was written, I wrote a reply in the ticket system highlighting why I was moving. They clarified the issue and offered me a discount. But I have politely refused that so that my review and these edits remain genuine for both the parties.
And I took back my cancellation request, and would keep the client's website with them.[~EDIT 1/3]

I moved the website of one of my clients from GoDaddy to Adaptive, as their prices were much better. Plus they offered to host ASP.NET Core apps on Linux, so I didn't have to go for their Windows hosting. The overall experience was nice with solid features and competitive loading times.

A few missing things were:
1. I couldn't find the "Web Deploy from VS" feature, though it was mentioned in the documentation.
[EDIT 2/3:] There are a couple of pages in their documentation about Web Deploy feature, but I could not find a link in the Control Panel to download the Deploy Profile. It would be great if they implement this, too.[~EDIT 2/3]

2. It seemed that their support operated only during US day hours, which could be problematic for clients from other continents.
[EDIT 3/3:]If their technical team is already working 24/7, it's awesome.[~EDIT 3/3]

3. There was no automatic way to switch between the hosting plan durations (monthly/quarterly/annual).

I started with buying their monthly plan to be sure what I was getting into, and had an overall great experience. They sent me an invoice for the next month, but as I was satisfied, I wanted to go for the annual plan now due to the price difference: $2.99/mo vs $1.99/mo. Plus, they were offering two months free with the annual plan.

They generated a new invoice of $23.92. I had thought that the two free months were in addition to the $1.99/mo price, so I asked them to clarify. To which, I got a mean reply: "If you divide $23.92 by 12 the answer is $1.9933333333/mo not $2.39."
The way they included 10 decimal places to $1.99 amount was uncalled for. It seemed as if they were teaching me basic maths.
I have been hosting websites since 2008, and have had 20+ domains on GoDaddy alongwith hosting for the past 5 years or so. And I was only moving due to GoDaddy's higher prices. Point is that I am not new in the industry. So, this was not an acceptable response. I kept thinking about this for a couple of days, if I should still go with them for the coming year since their technical services were great. But, then I decided to say them goodbye for now.

Since my client wanted something cheaper than GoDaddy, so I have moved their site to another option*. Let's see how that goes!

* I am not naming the other option here, so that my review is not seen as one with a motive.