I’ve wanted to use my cycle to work scheme (Halfords) for years and never been able to find a decent bike that my LOC voucher value could cover. When it did, there would be some other catch, like no s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a bike online from Activ Cycles and the next day received an email checking measurements to make sure I have picked the correct size. Bike was built and hand delivered by a mechanic who went... Se mere
I used ACTIV's free repair pick-up and drop-off service, as I am based in Canterbury. This all went very smoothly, and the repairs were done professionally and quickly. The team were also very clear i... Se mere
Service from my first telephone enquiry was excellent. Very knowledgeable about products, , very quick and personable response on the phone. Personally delivered my bike and took time to adjust it... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Activ Cycles has been Kent’s premier independent bike shop for over 30 years, with stores in Folkestone and Ashford. We are passionate about cycling and will always to go the extra mile to exceed customer expectations. We are proud to be a Trek Partner Store with an extensive stock of quality bikes and equipment across the full range of road, mountain, eBikes, gravel, cyclocross, hybrids and kids bikes. Free bike fits from our experienced technicians are available on all new bikes, with fitting studios at both of our locations. Fully-qualified Cytech mechanics are on hand in our workshops to accommodate your servicing and repair needs, and all our staff have a wealth of knowledge and experience to provide advice on any aspect of cycling. Beyond this, we strive to be a local hub for cycling and help get the local community out riding, promoting local events and shop rides. We are also pleased to be able to provide home delivery of bikes within Kent, Sussex and Surrey, bringing the in-store service to your doorstep.
Kontaktoplysninger
Unit 1 & 2, Kingfisher Business Park, TN24 8DG, Ashford, Storbritannien
- 01233 424 002
- sales@activcycles.co.uk
- activcycles.co.uk
4,7
Fremragende
408 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great bike shop.
Easy ordering process, fantastic bike and Steve at the Folkestone store was excellent, providing a very comprehensive bike fit. It would have been a five star review but someone forgot to charge the battery on the derailleur....
25. september 2024
CdF delivered to North Yorkshire
The bike was delivered well within the week. It was well packed and well protected. Not a mark on my lovely new CdF.
13. september 2024
The staff are brilliant offering…
The staff are brilliant offering knowledge and a relaxed feel. Can’t praise enough
13. september 2024
Excellent advice and customer service
Excellent advice and customer service. Steve was incredibly helpful - I guess thats why it's good to buy local. They invited my son in for a fitting and spent over an hour adjusting the bike perfectly for him and gave some great advice on posture and how to get the best out of the bike. You dont get that level of service buying solely online.
10. september 2024
It's always excellent
It's always excellent, would give 10 stars if it was available
12. september 2024
Excellent buying experience
Excellent customer service and buying experience. Would buy another bike from them in the future.
10. september 2024
Great price, service & fitting
Great price, customer service and bike fitting. Would certainly use again.
7. september 2024
Purchased a bike but unfortunately I am…
Purchased a bike but unfortunately I am between sizes and it was a size too big, Activ cycles changed it for the correct size via a free courier with no questions. Great service.
14. august 2024
Great experience
Very fast delivery and all the items were wrapped individually for extra safety.
3. september 2024
Great service from knowledgeable staff.
3. september 2024
Excellent Customer Service
I needed some new tyres for my road bike, I was given very helpful advice and the workshop did a really good job fitting them.
29. august 2024
Quick and efficient service, great deal.
I bought a new bike via the Cycle to Work scheme. The bike was on sale and I knew what I wanted so can't comment on their advice but the process was quick and easy, the team were responsive and bike was collected without any trouble, all set up and ready to go. Would recommend.
30. august 2024
The team at Ashford Activ were…
The team at Ashford Activ were knowledgeable and helpful, and were happy to go the extra mile to make sure I ended up with the right bike! 10/10 service
29. august 2024
Great service
Great service, prepped the bike as requested and provided fast personalised delivery.
29. august 2024
Dette er Trustpilot
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