Accessorize USA Anmeldelser 311

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My first time ordering on Accessorize and it really ticked my boxes. It's a really enjoyable website to look around for items you may fancy. I bought some bits and bobs for my holiday. Lovely products... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered online. Website was easy to navigate. Updates on my order were prompt. Item arrived in good time. Collection was simple. Item was well packaged and exactly as described. Very happy customer.... Se mere

Bedømt til 5 ud af 5 stjerner

The shoulder bag is very versatile. It has the shorter double straps or the adjustable single wider strap which will be useful if the bag is heavy or I'm wearing it for a long time. It can be worn on... Se mere

Bedømt til 1 ud af 5 stjerner

It wasn’t the experience, but the same sandals I have always bought every year have suddenly come up so small, both in width and length for no reason. I never need wide shoes/ sandals, and as I buy... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med modetilbehør
  2. Taskebutik
  3. Taske- og kuffertbutik
  4. Håndtaskebutik
  5. Smykkeforretning
  6. Dametøjsbutik

Oplysningerne kommer fra forskellige eksterne kilder

New women's fashions accessories have landed! Our Accessorize bags, purses, jewellery, shoes, accessories, gifts and beachwear will get you up-to-the-moment.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

311 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner
Accessorize USA-logo

Besvarelse fra Accessorize USA

Hello,

Thank you for your review.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Thank you again for reaching out to us.

Many thanks, Accessorize

Bedømt til 4 ud af 5 stjerner

Delivered very quickly

Delivered very quickly. Dress is nice but a little oversized for my body shape and a little thinner fabric than I expected

31. marts 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

Hello,

Thank you for your review.

Please be assured that we appreciate all customer feedback and will share this with the relevant teams.

Thank you again for reaching out to us.

Many thanks, Accessorize

Bedømt til 1 ud af 5 stjerner

Better off going in store.

Online order was cancelled and no reason was provided for it. The item was still in stock online when I checked immediately after.

Might be better to purchase in store, as their online admin clearly needs work.

6. april 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

We regret that your online order was cancelled without explanation, especially while the item appeared in stock. We appreciate your feedback and will investigate our online order process to improve the customer experience.

Bedømt til 3 ud af 5 stjerner

Beautiful items but not so good delivery

The products are beautiful as always and are a good fit. However, I paid for next day delivery which was being promoted on the website with a countdown timer but apparently Saturdays are not included in this therefore, I paid for next day delivery and then due to a bank holiday as well (which I totally understood) the item didn't come for 4 days so it was late for what it was required for. The next day delivery needs to be more clear as it's not cheap.

4. april 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

We appreciate your feedback and are sorry the delivery didn't meet expectations. We'll review how next-day delivery is presented, especially regarding weekends and holidays, to ensure clarity. We value your business and the comments you've shared.

Bedømt til 1 ud af 5 stjerner

Not received my order yet

Not received my order yet

1. april 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

We are so sorry your order has not arrived. We will investigate the issue right away and take steps to find out what happened.

Bedømt til 1 ud af 5 stjerner

Ordered online

Ordered online, paid for it, them email to say you don’t have it, TO WAIT 10 days for MONEY BACK, terrible service

5. april 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

We regret that the item wasn't available and the refund process is taking longer than expected. We appreciate your feedback and we'll review our procedures.

Bedømt til 1 ud af 5 stjerner

Second invitation to review but the…

Second invitation to review but the product hasn't arrived yet

3. april 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

We apologize that you haven't received your product yet and for the review invitation. We'll investigate the delay with our shipping team.

Bedømt til 3 ud af 5 stjerner

Delivery

Long time delivery with Evri …

2. april 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

We appreciate your feedback and are sorry about the delivery time. We'll look into this issue with Evri.

Bedømt til 1 ud af 5 stjerner

Just wondering where my order is as…

Just wondering where my order is as I’ve had no messages or correspondence since I ordered it!!!

3. april 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

We are very sorry to hear that you have not received updates about your order. We will look into this immediately to provide you with more information.

Bedømt til 3 ud af 5 stjerner

I was a bit disappointed in the product…

I was a bit disappointed in the product as the photo was misleading on the length of the chain. I fits a child very well not an adult.

31. marts 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

We appreciate your feedback and are sorry the chain length wasn't as expected. We will review the photo to ensure it accurately represents the product.

Bedømt til 1 ud af 5 stjerner

False Advertisement and Poor Customer Service

Was advertised and paid for next day delivery when ordering on Good Friday. Was told when checking out the item would be with me Saturday. Item did not arrive, did not arrive Tuesday either. Contacted them and was told as I ordered on a bank holiday Friday the order would not be processed until today (Tuesday). I was not informed of this at any point during ordering. I queried the accuracy of advertised delivery times in relation to bank holidays. Told the customer service representative I was misinformed and I am not to know what the working hours of the warehouse/distribution center are in relation to public holidays and it was their responsibility to inform customers when advertised delivery times could not be met. Rep continued to send me links to delivery times ignoring that I was complaining about being misinformed when checking out, finally told me they would pass my feedback to the relevant department and refused to refund my next day delivery charge that was not fulfilled.

3. april 2026
Accessorize USA-logo

Besvarelse fra Accessorize USA

Hello, we're sorry to hear of your confusion when placing your order. We do state on our delivery page that deliveries do not occur during bank holidays. in our site T&Cs we do state that customers ensure they are aware of all delivery details prior to placing an order. All delivery information can be found on our delivery page here: https://help.accessorize.com/hc/en-gb/articles/115000316071-What-are-your-UK-and-ROI-delivery-options

We hope this clarifies our delivery in formation for you. Regards, Accessorize

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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