I rang to enquire about a product on pre-order and the chap on the phone was really helpful. He had to go away and check availability with a colleague but he rang straight back and I placed my orde... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered 4x4 for son that had to come from the warehouse, then changed order the following day. Was no problem, picked up the RC the following day, wanted a bigger battery which was provided along with... Se mere
Virksomheden har svaret
Always great to look & buy from a real model shop, they've recently altered the look in the shop which has made things much better.....Save your model shop and use them, so what if a few things are a... Se mere
Easy transaction and plane arrived well packaged and when expected. We did have a query with the instructions on charging the battery, we contacted the store and explained the situation and a very hel... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Access Models, Newark-on-Trent’s go-to destination for hobbyists, collectors, and model enthusiasts! With a vibrant shop at 43-45 Castle Gate and a user-friendly online shop at accessmodels.co.uk, we offer a vast range of high-quality products to fuel your passion. Enjoy free UK delivery on orders over £99 and free click-and-collect for local convenience. Explore Our Diverse Range of Models & Hobbies At Access Models, we pride ourselves on catering to every modeller’s dream. Our carefully curated selection includes: - Models: Detailed plastic kits, from historic warships to modern aircraft. - Warhammer: Iconic tabletop miniatures and accessories for epic battles. - Model Railway: Locomotives, rolling stock, and scenic supplies for all gauges. - Die-Cast: Collectible cars, trucks, and machinery for display enthusiasts. - Radio Control (RC): Cars, planes, tanks, construction models, drones, and rockets, including top brands like Team Associated and Traxxas. - Wooden Models: Intricate kits for ships, buildings, and more. - Accessories: Paints, tools, adhesives, weathering products, and RC parts (motors, batteries, controllers) to perfect your creations. Whether you’re building a diorama, racing an RC car, or crafting a railway layout, we have everything you need to bring your vision to life. Why Shop with Access Models? - Unmatched Variety: From beginners to experts, our inventory spans all skill levels and interests, featuring leading brands like Tamiya, Hornby, and Games Workshop. - Expert Support: Our passionate Newark team offers personalized advice, whether you’re choosing a Warhammer army or tuning an RC drone. - Competitive Prices: Get top-quality products at great value, with secure online payments and fast, reliable shipping. - Community Hub: Join our thriving community of modellers via Facebook and Instagram to share tips, creations, and events. - Local & Online Convenience: Visit our Newark store for hands-on browsing or shop online with ease, backed by free delivery over £99 and free click-and-collect. Start Your Hobby Journey Today Access Models is more than a shop—it’s a gateway to creativity and excitement. Whether you’re crafting a scale Spitfire, battling with Warhammer, racing an RC tank, or designing a model railway, we’re here to support every step. Visit us at 43-45 Castle Gate, Newark, NG24 1BE, call 01636 673116, or shop online at accessmodels.co.uk to explore our full range. Fuel your passion with Access Models—where hobbies come to life!
Kontaktoplysninger
43 to 45 Castlegate, NG24 1BE, Newark, Storbritannien
- 01636 673116
- sales@accessmodels.co.uk
- accessmodels.co.uk
4,9
Fremragende
348 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly staff
Friendly staff, fast response to emails and very helpful. Will definitely be buying from them again in the future
9. maj 2025
Besvarelse fra Access Models
Hi Dave, thank you for the great review! We are so glad you had a good experience with us and really appreciate the support!
Great shop
Went to the shop, got the items I wanted except one, which the staff quickly ordered and got it delivered to me within days.
Great selection and great friendly staff
2. maj 2025
Besvarelse fra Access Models
Thanks for the great review Michael!
Besvarelse fra Access Models
Thank you for the great review and for your support!
Amazing
Package came in amazing, great customer service would definitely recommended to buy models from here.
29. april 2025
Besvarelse fra Access Models
Thanks Faith!!
Besvarelse fra Access Models
Thank you for taking the time to leave us a review. We’re sorry to hear the delivery time did not meet your expectations. Unfortunately your order came to us after we closed on Wednesday so we picked this up straight away on Thursday morning and ordered it with our supplier. This arrived with us on Monday morning and was shipped to you immediately. This would have arrived with you within our 3-5 working day delivery time frame, displayed at checkout. While we always strive to deliver orders as quickly as possible, weekends can occasionally extend the process slightly. We really value your feedback and hope we can serve you again soon.
Delivered on time
Delivered on time, and in a well packed box.
Goods were top quality.
Thanks David
2. april 2025
Besvarelse fra Access Models
Hi David, thank you for the great review! We are very pleased to hear you had a positive experience with us. We’d love to hear your thoughts on how we can elevate your experience to a full 5-star rating next time. Your insights are invaluable in helping us improve and deliver even better service.
Thank you again for your support, and we look forward to serving you again soon!
Eleanor was very helpful
9. april 2025
Besvarelse fra Access Models
Thank you so much for the fantastic review! We’re thrilled to hear you had a great experience.
The staff were very friendly and…
The staff were very friendly and knowledge. Item as described, fast and efficient service.
2. april 2025
Besvarelse fra Access Models
Thanks for taking the time to leave such a wonderful review! We’re so glad you’re happy.
Besvarelse fra Access Models
We’re so grateful for your positive review! Thank you for choosing us and sharing your thoughts.
HIGHLY RECOMMENDED
For a small(ish) shop they have a great range of kits, parts and accessories. The staff are always helpful and if they haven't got the item you want they will do what they can to get it for you.
Parking can be a problem as the road is very busy. There is parking right outside the shop if there is space available.
I much prefer to use the smaller hobby shops rather than the 'big boys' as the service is much more personal.
I would recommend this shop without reservation.
25. marts 2025
Besvarelse fra Access Models
Wow, thank you for the amazing feedback! We’re delighted to know you’re satisfied.
Besvarelse fra Access Models
We’re so grateful for your positive review! Thank you for choosing us and sharing your thoughts.
Rapid response
I ask if a certain item was in stock but unfortunately it wasn't. I was told the item could be ordered that afternoon (Friday). I had an email Tuesday morning informing me the item was now at the shop and ready for collection
2. april 2025
Besvarelse fra Access Models
Thanks for taking the time to leave such a wonderful review! We’re so glad you’re happy.
Besvarelse fra Access Models
Thanks for the great review!
You delivered what you promised
You delivered what you promised. But the delivery time was slightly delayed. You were prompt in responding to my requests and queries
26. marts 2025
Besvarelse fra Access Models
Thank you for your thoughtful 4-star review! We’re glad to hear we delivered on our promise and were able to assist you promptly. We’re sorry for the slight delay in delivery from our supplier and appreciate your patience. We’ll work hard to make things even smoother next time. Thanks for choosing us!
Besvarelse fra Access Models
Thanks Micheal!
Great communication and price matched…
Great communication and price matched stock vs wait list. I collected in store and had friendly efficient service. Only negative would have been the traffic on the A46 had I been in a car! Seemed to have a decent amount of stock in store. Would’ve browsed longer if I’d had the time.
6. marts 2025
Besvarelse fra Access Models
Thank you for the great review Mik!
Friendly staff very helpful
Friendly staff very helpful . Great range and selection in store . Look forward to going in each time .
20. december 2024
Uopfordret anmeldelse
Besvarelse fra Access Models
Thank you for the great review! We really appreciate it.
Swift service received my order in good…
Swift service received my order in good condition.
12. marts 2025
Besvarelse fra Access Models
Thanks Lauren!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.