Ill prepared and it shows. Why are the graduates in the middle and not the families who will be filming and taking photos of their family graduating, it would be easier for them to walk up to the stag... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Five stars for ACAP University College! Enrolling has been a breeze thanks to Miss Pallavi. She was extremely supportive, carefully reviewing my application to find missing documents and keeping every... Se mere
Virksomheden har svaret
This review goes to the very excellent Nate who helped me transition into ACAP. Nate was very clear with everything he needed to run me through, he was extremely easy to talk to and also related to me... Se mere
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ACAP has made the choice easy for me. By attending their Open Day was definitely a huge benefit, at which you could listen and talk directly with the lecturers and industry reps in the field. The o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ACAP University College is a national leader in human-centred education, preparing students for purposeful careers where people and impact come first. Our applied learning approach blends theory with real-world practice, ensuring students build the confidence, capability and curiosity needed to thrive in the helping professions. For more than 40 years, ACAP has specialised in psychology, counselling, social work, criminology, leadership & management, law (PLT) and coaching. With five campuses across Australia, flexible online study options, and more than 30,000 graduates to date, we have a long-standing reputation for delivering accredited, career-focused learning across a range of industries. ACAP students learn by doing. They develop practical skills through industry-informed assessments, work-integrated learning, hands-on case studies, and direct guidance from educators who are active in their fields. This approach attracts students who are seeking meaningful, people-focused careers and who value learning that connects deeply with real-world practice. Students choose ACAP for our extensive industry connections, strong sense of belonging and community, and commitment to employability. Our graduates enter the workforce career-ready and equipped to make a meaningful difference in the communities they serve. An ACAP student becomes more than a graduate of their chosen profession – they become a true people person. Someone who listens deeply, understands fully, and acts with purpose to create positive change
Kontaktoplysninger
Level 12, 255 Elizabeth St, 2000, Sydney, Australien
- 1800 039 139
- marketing@acap.edu.au
- acap.edu.au
3,9
God
122 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Master’s Degree in Frustration
I’m currently enrolled in the Master of Counselling and Psychotherapy at ACAP University College, and I genuinely regret choosing this institution. My experience has been so poor that I feel more in need of counselling than prepared to deliver it. Here’s why:
Extremely Expensive & Poor Quality Content: For a course with such a hefty price tag, the quality is shockingly low. Much of the content is self-taught. While a few lecturers are passionate and competent, most of the material is outdated, riddled with errors, and poorly maintained. Lecture slides are sloppy, readings link to expired articles, and the Perth campus has no physical library. The online resources are also limited.
Misleading Fees: I’m now being charged a Student Services and Amenities Fee (SSAF), despite never using these services. When I do attend campus once a term for mandatory workshops, it’s unclear what exactly this fee covers. It feels like another cash grab.
Unavailable or Poorly Delivered Units: Units are frequently unavailable or delivered so poorly that students are forced to attend repetitive ‘make-up’ workshops. These workshops are generic, uninspired, and the same each time, regardless of the missed content.
Underprepared Teaching Staff: Lecturers often don’t know the assignment requirements and regularly deflect student questions to unit coordinators, who can also be unresponsive.
Placement Process is a Disaster: This is by far the most frustrating part. ACAP claims to have hundreds of placement connections—this is simply not true. Particularly in Perth, there appear to be zero active partnerships. I spent six months securing my own placement because the university offered no support. Even after handing a willing organisation directly to the placement team, they failed to act. I’ve had to chase them every single week to do their job. The team is passive-aggressive, unresponsive, and entirely ineffective.
Final Thoughts:
ACAP needs to stop advertising for more students until they fix the issues plaguing the student experience—especially the placement process. Either be honest that students will need to find their own placements or invest in building real partnerships and a competent placement team.
If I had known this was what I was signing up for, I would have avoided ACAP entirely. I chose this course for flexibility, but the disorganisation, lack of support, and extra burden placed on students have made it anything but flexible.
I strongly urge prospective students to look elsewhere.
21. juli 2025
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