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ACAP University College Anmeldelser 

122
•
TrustScore 4 ud af 5

3,9

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ill prepared and it shows. Why are the graduates in the middle and not the families who will be filming and taking photos of their family graduating, it would be easier for them to walk up to the stag... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Five stars for ACAP University College! Enrolling has been a breeze thanks to Miss Pallavi. She was extremely supportive, carefully reviewing my application to find missing documents and keeping every... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This review goes to the very excellent Nate who helped me transition into ACAP. Nate was very clear with everything he needed to run me through, he was extremely easy to talk to and also related to me... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

ACAP has made the choice easy for me. By attending their Open Day was definitely a huge benefit, at which you could listen and talk directly with the lecturers and industry reps in the field. The o... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Uddannelsesinstitution
  2. Privat universitet

Skrevet af virksomheden

ACAP University College is a national leader in human-centred education, preparing students for purposeful careers where people and impact come first. Our applied learning approach blends theory with real-world practice, ensuring students build the confidence, capability and curiosity needed to thrive in the helping professions. For more than 40 years, ACAP has specialised in psychology, counselling, social work, criminology, leadership & management, law (PLT) and coaching. With five campuses across Australia, flexible online study options, and more than 30,000 graduates to date, we have a long-standing reputation for delivering accredited, career-focused learning across a range of industries. ACAP students learn by doing. They develop practical skills through industry-informed assessments, work-integrated learning, hands-on case studies, and direct guidance from educators who are active in their fields. This approach attracts students who are seeking meaningful, people-focused careers and who value learning that connects deeply with real-world practice. Students choose ACAP for our extensive industry connections, strong sense of belonging and community, and commitment to employability. Our graduates enter the workforce career-ready and equipped to make a meaningful difference in the communities they serve. An ACAP student becomes more than a graduate of their chosen profession – they become a true people person. Someone who listens deeply, understands fully, and acts with purpose to create positive change


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

122 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(122)

27 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

ACAP is the place to study coaching

I completed the coaching certificate, and it was a very well-organised program. The lecturers were amazing. The support provided by ACAP is superior to that of any other university I have experienced.

31. december 2024
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Besvarelse fra ACAP University College

Thanks for your kind words, Dan. We’re thrilled you found the program well-organised and our support team so helpful.

Bedømt til 5 ud af 5 stjerner

ACAP Review

Completed Masters in Counselling & Psychotherapy at ACAP. Had a great experience and enjoyed my time while studying. Great to see so many more courses now available and would highly recommend to anyone interested in pursuing further studies.

5. september 2025
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Besvarelse fra ACAP University College

We appreciate your recommendation, Pritika. We’re glad you enjoyed your time at ACAP and love hearing from alumni who’ve seen our course offerings grow.

Bedømt til 1 ud af 5 stjerner

Not worthwhile to enroll with ACAP.

There are no gender diversity in supporting the student.

The lecturers mostly not understood about culture's outside of Australia.

Always discourage feedback on international students.

Most female lecturers too much emphasizing on female, non binary and LGBTQI opinion rather than general opinion.

Male students can't be transparent on their opinion.

Expensive tuition fees for nothing.

Not good student support.

5. september 2025
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Besvarelse fra ACAP University College

Thank you for sharing your perspective. At ACAP, we’re proud to provide a progressive, inclusive environment supported by dedicated and professional staff. We’re sorry your experience didn’t reflect that, as our goal is for every student to feel welcome and supported.

Bedømt til 1 ud af 5 stjerner

Would not recommend ACAP-

Would not recommend ACAP-
I found them to be overpriced and mostly interested in taking money rather than supporting students. Quality of teaching was not good. Not well regarded by the industry.
Lots of systemic issues and poor customer service. Most recent eg -have been trying for a while to get them to send me a simple letter regarding my Bachelors with them (to confirm I did the program in person, which I need for professional registrations) and they say they do not have that information on file that I attended in person, their records don’t specify whether my courses were online or in person, so they can’t give to me, so I can’t get the relevant registration.

1. november 2024
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Besvarelse fra ACAP University College

Hi Alex,

Thank you for sharing your feedback. We’re sorry to hear about your experience and the frustration this has caused. At ACAP, we’re proud of our commitment to student support and academic quality, and it’s disappointing to know you feel we haven’t met that standard for you.

We’d like to help resolve your request for documentation and ensure you receive the support you need for your registration. Please contact our Student Experience team at 1800 061 199, and we’ll work with you to find a solution.

Bedømt til 5 ud af 5 stjerner

I really loved coming to do my masters

I really loved coming to do my masters. It was a very graceful experience and the teachers were very helpful. Now I am a social worker and I love it . I believe that it is because I had a really good foundation.

30. september 2024
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Besvarelse fra ACAP University College

Thank you for sharing your journey, Deborah! It’s wonderful to hear how your studies at ACAP gave you a strong foundation for a career you love.

Bedømt til 5 ud af 5 stjerner

Valuable interactions with students who…

Valuable interactions with students who are working or studying to be in the various human services sectors. The Lecturers and staff are so supportive to allow students to complete their studies,

11. oktober 2024
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Besvarelse fra ACAP University College

Thank you for your wonderful feedback! We’re glad you found value in connecting with peers and appreciated the support from our lecturers and staff.

Bedømt til 5 ud af 5 stjerner

ACAP has helped me to build my career

ACAP has helped me to build my career, the educators and materials which was provided were industry-relevant relevant of high standards

1. september 2025
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Besvarelse fra ACAP University College

Thanks so much for your kind words, Tulin. We’re glad to hear your experience at ACAP supported your career goals and that you found the educators and materials valuable.

Bedømt til 5 ud af 5 stjerner

Fantastic overall study experience

Great lecturers, excellent curriculum and support, and fabulous usability for accessing course content.

14. december 2024
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Besvarelse fra ACAP University College

Thanks so much for the great summary, Rachel. We’re thrilled to hear you’ve had such a positive experience with our lecturers, curriculum, and course access.

Bedømt til 5 ud af 5 stjerner

Enjoyed my time at ACAP

Enjoyed my time at ACAP. Very professional and i learnt from fantastic teachers.

12. september 2024
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Besvarelse fra ACAP University College

Thanks, Ross! We’re so glad you had a great experience and enjoyed learning from our amazing teaching staff.

Bedømt til 4 ud af 5 stjerner

Advice for Students

I've already written a review, but read many others now. I will say that practical placement is a challenge at every university, not just ACAP. The best way to get a placement is to get a job in a relevant organization and find your own, I did that and it worked fine. As an employer of counselors, psychologists and social workers, I have a number of students on placement from universities and admit it is a challenge for service providers, as we have a duty care to clients. I've lectured at ACAP and universities in Australia and overseas and I will say that if you expect to be spoon fed, maybe choose a different career. Working with clients isn't a text book journey, it's very different and challenging. The only thing you'll get spoon fed is challenge after challenge, but then that's the nature of working with the human condition.

1. september 2025
Uopfordret anmeldelse
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Besvarelse fra ACAP University College

Thanks for sharing such a well-rounded perspective, Peter. It’s great to hear from someone with both professional and teaching experience, and we appreciate your insight into the realities of placements and the profession.

Bedømt til 4 ud af 5 stjerner

Old dog, new tricks.

As a mature age student who did not finish school, I found ACAP provided a welcoming learning environment, and a practical, hands on way to learn. I felt well supported during my study for a Degree in Counselling. I have since found part-time employment using my new skills.

1. september 2025
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Besvarelse fra ACAP University College

What a wonderful story, Dom. Thank you for sharing your journey with us! We’re so pleased to hear you felt supported throughout your studies and are now using your counselling skills in your work. Congratulations on your achievements!

Bedømt til 5 ud af 5 stjerner

Grateful

The campus is spacious with complete facilities for whatever the students need. The staff members from the admin, librarian and most importantly the facilitators/mentors/educators are most helpful, understanding and good listeners.

17. august 2025
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Besvarelse fra ACAP University College

Thank you for sharing your kind words with our team, Nelia! We’re so glad to hear you’ve had such a positive experience with our campus, facilities, and staff.

Bedømt til 4 ud af 5 stjerner

A course of study has to be fit for purpose.

Clear instruction and information made the course purposeful and constructive.
A hands-on placement gave me real life work experience and career advancement.
The staff were all supportive.

13. august 2025
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Besvarelse fra ACAP University College

It’s great to hear that the course structure, clear guidance, and hands-on placement helped you gain valuable real-world experience and career growth. We’re so pleased our team could support you throughout your studies, Lynette.

Bedømt til 5 ud af 5 stjerner

There's no magic in getting the inside…

There's no magic in getting the inside world with intelligence. ACAP's just doing that with the training nights, & I am able to attend after work. Such arrangement is nowhere to be seen. Keep up with the good work, it is one of the most supportive organization that I've ever known.

30. august 2025
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Besvarelse fra ACAP University College

Thank you for your kind words for our team, Kau! We’re so pleased to hear that our training nights and flexible arrangements have made it easier for you to study and grow your skills.

Bedømt til 3 ud af 5 stjerner

I did not like the way overseas…

I did not like the way overseas students were treated and supported.
ACAP charged a lot of money for academic fees but gave poor support to overseas student that were struggling to settle and connect them with support services

4. september 2024
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Besvarelse fra ACAP University College

Thank you for taking the time to share your experience with us. We strive to make our international student experience welcoming and supportive for everyone, so we’re truly sorry to hear that this wasn’t your experience.

Your feedback has been passed on to our student experience team so we can review and make improvements. If you’d like to share more about your experience, please reach out to us at marketing@acap.edu.au

Bedømt til 5 ud af 5 stjerner

ACAP international and domestic student over several years experience

My journey at ACAP began in 2018 as an international student. After completing the Bachelor of Counselling Coaching, gaining work experience, and obtaining permanent residency, I returned to ACAP in 2023 to continue my studies in psychology as a domestic student. Having studied at ACAP as both an international and domestic student over several years, I can say that I had an overall positive experience, especially during my Bachelor's studies, where classes (lectures and tutorials) were offered face-to-face. During the Grad Dip, unfortunately, the lectures are pre-recorded, which makes learning more challenging. However, most tutorials are offered face-to-face, and the educators are engaging and available to help if needed.

29. august 2025
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Besvarelse fra ACAP University College

Hi Giulia. Thank you so much for sharing your journey with us. We’re truly grateful to hear about your positive experiences over the years, both as an international and domestic student. It’s wonderful to know that our educators and face-to-face tutorials have supported your learning, and we appreciate your thoughtful feedback on areas we can continue to improve.

Bedømt til 5 ud af 5 stjerner

Searching for the right fit - what course will serve you well.

I was searching for a recognised qualification in Life Coaching and discovered a course with ACAP that had coaching as a minor to a Bachelor of Counselling. This 3 year degree, I was able to complete part-time in 3 and a half years and has been invaluable in and paramount to my employment with Lifeline Australia in community crisis work. I also have my own practice, and this qualification has enabled me to pursue my passion in behavioural science with professionalism and confidence.

29. august 2025
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Besvarelse fra ACAP University College

Thank you for sharing your story with us, Catherine! It’s wonderful to hear how your degree has been such a valuable stepping stone in your work with Lifeline and in building your own practice. We’re so proud to have supported you on your journey.

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