Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We turn albums into jewelry. We're a Brazilian jewelry brand created for people who love music. We design accessories inspired by artists, albums, eras, and visual references that shaped culture, transforming those ideas into pieces you can wear and carry with you. Every piece is idealized, designed, and produced by us. We don’t resell generic jewelry or simply place existing products under our name. Each accessory is developed with its own identity, from the original concept to the final result, with a strong focus on details, symbolism, and connection to the music that inspired it. Based in Brazil, our production is made through a 100% Brazilian supply chain. Our pieces are handcrafted with careful finishing, using certified metal alloys and plating from responsible sources, including recycled materials whenever possible. This allows us to support local craftsmanship while maintaining high standards of quality, originality, and fair production. Since 2022, we've been building a community around music, culture, and jewelry. What started as a passion project made by real fans has grown into a brand with international customers, worldwide shipping, and collections inspired by artists such as Ye, Frank Ocean, Kendrick Lamar, Tyler, and many more. We’ve also created campaigns, events, and visual projects around our pieces, because for us, the story behind each accessory matters as much as the product itself. Over the past few years, we’ve faced many logistical challenges, especially with international orders, and we sincerely apologize for any delays or issues some customers may have experienced. We know trust is built through consistency, communication, and accountability. Right now, we’re fully focused on improving our international side: better support, faster shipping, clearer communication, and a more transparent experience from purchase to delivery. Our goal is to make sure every customer feels properly assisted and that issues related to delays, shipping, or support are handled with much more speed and care. We’re here on Trustpilot because we want to listen, improve, and rebuild confidence where needed. Above Average has always been made by fans, for fans, and we’re committed to making the experience feel as thoughtful as the jewelry itself.
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9 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
comprei 1 colar na loja dia 21 do aadpod, tudo bem, confirmaram meu pagamento mas achei estranho pois ja fazem 9 dias e ainda nao teve nenhuma confirmação dele, estao me ignorando nas redes sociais, nao me respondem, 0 informações do meu pedido, estão claramenre me ignorando e sinto q se trata de 1 golpe, quero meus direitos e 1 ajuda urgente
This is a scam.
Three months and zero response to emails, have reviewed absolutely no information since ordering and it clearly isn’t coming.
Besvarelse fra ABOVE AVERAGE
Hi Faith,
First of all, we’d like to sincerely apologize for the delayed responses and for the delay with your order.
We also wanted to let you know that we weren’t fully familiar with Trustpilot before, but we’ve now created and claimed our profile, and we’ll make sure to keep everything properly monitored and organized from now on.
Your order has already been reshipped and should arrive very soon. Again, we’re truly sorry for the inconvenience and appreciate your patience.
Please feel free to reach out to us anytime. We’d also like to guarantee you a gift and a discount on your next order as a way to make it up to you.
Thank you again.
I ordered a ring from their website in September of 2025. It is currently the ends of January 2026 and nothing has arrived. I've sent them emails, no response. I spammed their Instagram and they replied once telling me that they will give me a refund, and then they ghosted me. Please don't get scammed like I did.
Besvarelse fra ABOVE AVERAGE
Hey Daniel,
As we discussed via email, your order has already been shipped out.
I’m really sorry again for all the inconvenience, and thank you for your patience. You now have my personal work email, so feel free to reach out anytime if you need anything else.
Best,
João
Non comprate assolutamente. Sono passati ormai 3 mesi da quando ho ordinato, li ho contattati tantissime volte in tutti i modi possibili, e non ho mai ricevuto risposta.
Besvarelse fra ABOVE AVERAGE
Hi Ginevra,
We’re truly sorry about this, and we sincerely apologize for the inconvenience.
We recently had some logistics issues, but they’ve now been resolved, and affected orders are being shipped out immediately.
I’ll try to look up your order using your name, but to make it easier, could you please contact me directly by email? I’ll personally help you with your order.
joaoveronez@aboveaverage.com.br
Don't trust in Above Average. Once you pay you'll never receive your order. You will lost time and energy claiming , sending emails that will not be answered ...It's a fraud
Besvarelse fra ABOVE AVERAGE
Hi Miryam,
Sorry for the late reply. We weren’t fully familiar with Trustpilot before, and I’m very sorry if we gave you that impression.
Has your order been resolved already? If you still need any help, please contact me through my personal work email and I’ll make sure to personally assist you and get everything sorted.
joaoveronez@aboveaverage.com.br
Ordered 2 rings and haven’t heard from them since, it is now almost 2,5 weeks later and still nothing. Tried contacting them via their website, via instagram and mail but i am just getting ignored. If you want to lose your money you should buy your rings here. DON’T BUY
Besvarelse fra ABOVE AVERAGE
Hi Noah, Sorry for the late reply. We weren’t fully familiar with Trustpilot before, and I’m very sorry if we gave you that impression.
Has your order been resolved already? If you still need any help, please contact me through my personal work email and I’ll make sure to personally assist you and get everything sorted.
joaoveronez@aboveaverage.com.br
Since I've ordered from a country thousands of miles away from the company's main HQ, I've given a lot of patience and understanding. But to be consistently ignored, on all contactable media sites (instagram, tiktok, email), after asking for any updates on my order (which I purchased last December), is just insulting. I've had no confirmation about my order whatsoever, up until about a month ago where their main IG account dm'd me (only because I commented on their recent post asking for a response, to which that comment has now been deleted) asking for sympathy for waiting so long and then vaguely saying that 'all orders are either out or being processed right now' and 'can guarantee everything's all finally set'. I thanked them for getting back to me and then asked if I could get any updates, they never responded again. As another customer said, RADIO SILENCE. It's been over 3 months. I know making high quality jewellery takes a lot of time, so I wouldn't mind at least one email stating if they're still hammering away at the ring I ordered, but nothing.
Besvarelse fra ABOVE AVERAGE
Hi Yucai, sorry for the late reply. We weren’t fully familiar with Trustpilot before, and I’m very sorry if we gave you that impression.
Has your order been resolved already? If you still need any help, please contact me through my personal work email and I’ll make sure to personally assist you and get everything sorted.
joaoveronez@aboveaverage.com.br
I’ve ordered off them before and it was high quality but I ordered in December receiving multiple confirmation emails until just radio silence with me never getting the products
Besvarelse fra ABOVE AVERAGE
Hey bro,
I’m so sorry about that. I’m glad to hear you had already ordered from us before and liked the products, but I’m really sorry that this second experience didn’t go as planned.
Has this already been resolved? If you still need any help, you can contact me directly at my personal work email: joaoveronez@aboveaverage.com.br
I’ll personally make sure to help you get everything sorted.
Bought a yeezus ring and it was true to size and looked amazing, would recomend🤗
Besvarelse fra ABOVE AVERAGE
Thank you for your order! :))
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
