Abbey Travel Anmeldelser 

Charlotte was very helpful and tried to get me the best deal.I will be recommending Abbey Travel for Disney trips .

The staff are very helpful and listen to what I as a customer am looking for.

The girls in the office are very friendly and informative.

Absolutely awful company to deal with. Booked a holiday and paid for it in full only for them to not confirm my flights. On contacting them I was informed that the flights had gone up in price by €97 and if I wanted to proceed with my holiday I would need to pay this extra. They have broken their contract and their offer of refunding the money which is only returned after a week isn’t good enough as I cannot book another holiday until it is back in my account. My advisor had a terrible attitude and said that they were my only two options. When I asked to speak with a manager I was told that the manager would only say the same. Terrible company, I will
Never book with them again, avoid at all costs

Excellent customer service, great knowledge and so friendly

Simple and straightforward to deal with. Every question or query answered promptly and clearly.

Recently booked a trip to Monza for the F1 grand Prix The hotel was a very nice four star hotel in Central Milan 7-minute walk from the train station location was excellent and the seats provided with the package for the 3 days where excellent right at the pit exit I would recommend Abbey travel for your bookings and will use them myself in the future a big thank you to Paul for all your hard work behind the scenes for making this a special birthday gift for my son.

Our experience was everything you would want from a travel agent. Jade was soooooo helpful and kind while dealing with two 'ol ones. Thank you Jade.

I had a wonderful experience in booking my trip to Disneyland Paris with Abbey Travel. A special thank you to the travel consultants, Jacynta and Corie, who were extremely welcoming, helpful, and professional, offering detailed advice and options for my trip. They truly provided an exceptional experience. I'm thrilled about my trip and would definitely use their services again for future holidays.

Travel agent Angela Abby Travel Nass. Very helpful. Following up with emails to keep me informed. Very willing and patient when I was asking questions. Have always travelled with Abbey Travel feel I can trust them.

Shambles of a company!!!!. Myself my wife and son went on a holiday booked through this shambles of a company. Abbey travel recommended a hotel in Portugal it was there staff pick they call it. So we booked it . It said on abbey travel’s website this was a family friendly hotel, it said on our invoice in bold capital letters no stags and hens. Well it ended up a holiday from hell!! Just drunk teenagers, stags and hens, through chairs from balcony’s food floating in pool, lads broke into a girl’s apartment and urinated on her, they got thrown out. It was a disaster! We complained twice to management who said the travel agent should not have recommended this hotel because it’s just drunk teenagers and always hassle.


Abbey travel don’t have any reps at all so no assistance out there which is disgraceful.

We contacted abbey travel who were not interested from the start! They just want your money. The hotel manager told us the hotel is that bad she is losing a lot of staff.

Abbey travel passed the buck and basically gave us nothing back not even an apology. Shambles of company!!! They tried to blame hotel. We did not book with the hotel we booked with abbey.

we will never go near this company again they are disgraceful and there customer service is absolutely pathetic !!!.

Stay away at all cost. 0 start out of 5

Suzanne was wonderful person to deal with easy process and very clear on the process.

Michelle was lovely to deal with.

Speed of response. Professional approach.
Politeness and courtesy.

Website easy to navigate.
Trip arranged with no problems.
Flight times as requested, so all in all a very easy experience.

Awesome customer service
Tx so much Abbey Travel team!!!