From answering my call to sending the item I can't fault them. They were helpful and very efficient.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just picked-up a small item I ordered online and Alex at Ryde branch was very accommodating even apologetic for the very short wait while he was attending to another customer asking something about a... Se mere
Just wanted to thank the gentlemen working at the West Ryde location for helping to replace a small lost part and not charging for this spare/leftover part. It was the spring/screw thing that goes in... Se mere
Virksomheden har svaret
I bought the bike for my son from 99Bikes online less than a month, and his bike makes terrible sound, contacted the closest 99Bike store they said it's our issue not covered by product warranty and a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktoplysninger
1020 Victoria Road, 2114, Ryde, NSW, Australien
- (02) 8026 0780
4,8
Fremragende
89 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bought the Pedal Raptor for my son
Bought the Pedal Raptor for my son, he absolutely loves it. Awesome bike and equally awesome people at 99 Bike Ryde.
7. september 2021
The Ryde team is fabulous.
7. september 2021
They responded kindly and quickly to my…
They responded kindly and quickly to my needs.
6. september 2021
Great range of bikes and competitive…
Great range of bikes and competitive prices too. The gold membership is definitely worth it.
6. september 2021
Order is quick to complete and easy to…
Order is quick to complete and easy to pickup. every professional staff in the shop.
1. september 2021
Quick and easy
1. september 2021
Great customer service
Great customer service at 99 Bikes during the Covid lockdown. Fastest click and collect service I’ve had.
29. august 2021
Providing really helpful
Providing really helpful, quick and friendly service - even during lockdown!
28. august 2021
Not impressed..
I got a text few days after placing my order saying the 2 bikes are ready for pickup. Upon arrival I found out that only one bike was ready and I had to wait 2 weeks to get the second one with no explanation. Also, the second bike chain broke on the third ride! I had to drag it home and take it in the car to the shop to be repaired! On the upside, The employees were polite and friendly.
25. august 2021
Besvarelse fra 99 Bikes - Ryde
We are very sorry to hear that our communication around the availability of bikes was not at an acceptable standard. We are working to improve these systems to keep our customers up to date, during these challenging times.
If you need any assistance please feel free to contact our customer service team help@99bikes.com.au
Huge shout out to Lachlan at 99 Bikes - Ryde
Hi Team
A huge shout out to Lachlan at 99 Bikes - Ryde! I was having significant difficulties fitting some new Continental Gatorskin tyres I purchased (I'd spent 3hrs trying to fit them) and Lachlan offered to fit them for me. Firstly, the man is a machine. He had both tyres fitted and ready to go in 5 minutes, I'm not sure how that is humanly possible. Secondly, really appreciate him taking the time to show me how to fit the tyres myself, so that I hopefully don't find myself in the same predicament again.
Really appreciate the help.
Cheers
25. august 2021
Fantastic range to suit all budgets
Fantastic range to suit all budgets, great deals, awesome support and advice from staff. Very happy with every purchase we’ve made (and we’ve made many!)
25. august 2021
Goods available via click and collect…
Goods available via click and collect in good time. Most efficient
19. august 2021
The staff were so helpful an they did a…
The staff were so helpful an they did a great job thanks
19. august 2021
Excellent
Excellent. Goods were available next day. Staff were helpful when picking up
16. august 2021
Excellent service!
16. august 2021
Great service
Great service, advice and free delivery.
Phone advice was extremely helpful especially not wanting to go into a store at this time to look at it before buying. Quality is great and was good to have free delivery as well.
15. august 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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