Very friendly, helpful and polite service and advice from Austin and Tom today, at 99 Mitchell in the ACT, thanks lads. Such a pleasure to be welcomed and to receive great service, and advice, love yo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bike was made quickly available for collection ahead of Christmas after online order confirmation. Staff provided great after sale advice and support on brakes and made necessary adjustments.
Perfect Customer Service. Thanks Tenzing for listening to my requirements. Selling me the exact bike rack that is suitable for my e-bikes.
The panniers did not fit my carrier - it did say fits most bikes. But not mine and unfortunately the stock at the local shop has very poor selection
Virksomhedsoplysninger
Skrevet af virksomheden
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktoplysninger
Unit 5A, 157 Flemington Road, 2911, Mitchell, ACT, Australien
- (02) 6210 9729
4,8
Fremragende
108 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly polite service - nice!!
Very friendly, helpful and polite service and advice from Austin and Tom today, at 99 Mitchell in the ACT, thanks lads. Such a pleasure to be welcomed and to receive great service, and advice, love your work, well done!
10. juni 2026
Uopfordret anmeldelse
Perfect Customer Service
Perfect Customer Service. Thanks Tenzing for listening to my requirements. Selling me the exact bike rack that is suitable for my e-bikes.
20. april 2024
Uopfordret anmeldelse
My special order arrived a lot quicker…
My special order arrived a lot quicker then expected. I did a click and collect, the gentleman was cheerful and helpful.
14. juni 2023
Besvarelse fra 99 Bikes - Mitchell
Thank you for the review Amanda!
We are glad your order came quickly!
Enjoy!
Bike was made quickly available for…
Bike was made quickly available for collection ahead of Christmas after online order confirmation. Staff provided great after sale advice and support on brakes and made necessary adjustments.
14. december 2022
The panniers did not fit my carrier
The panniers did not fit my carrier - it did say fits most bikes. But not mine and unfortunately the stock at the local shop has very poor selection
29. oktober 2022
Great bikes
Great bikes, litter disappointing we waited over a week for delivery ex qld, when our local store had stock
10. september 2022
Besvarelse fra 99 Bikes - Mitchell
Hi Robert,
Thanks for the kind words! See you soon. Happy riding!
Besvarelse fra 99 Bikes - Mitchell
Thanks Mark,
Come see us again soon!
Happy riding!
Staff at 99 Bikes Mitchell are helpful…
Staff at 99 Bikes Mitchell are helpful and considerate and go out of their way to help with the parts and components that you need.
11. juli 2022
Besvarelse fra 99 Bikes - Mitchell
Thanks Alex,
I'm so glad the team were able to help out and provide great customer service.
We can't wait to see you in store again soon!
Happy riding!
Great to have workshop staff chat about…
Great to have workshop staff chat about any concerns prior to servicing the bike and perform an initial assessment and estimate of costs. Work performed in time for me to collect before doing the afternoon school run. Thanks.
5. juni 2022
Besvarelse fra 99 Bikes - Mitchell
Thanks so much for the amazing review! Glad to hear we were able to service your bike quickly :)
Great service from the Michell Store
My recent purchase of a Envy Colt S5 scooter for my grandson’s birthday was a result of great advice from a sales person at the Michell Store who helped me choose a suitable model. Delivery was extra quick and my grandson is delighted with his scooter. Many thanks!
11. februar 2022
99 Bikes are great to deal with
99 Bikes are great to deal with. Nicely laid out website, good range of accessories. I needed tubes and had no problems getting them. The staff were super helpful when I phoned to arrange for a third party to collect my items.
9. februar 2022
Fantastic service and a very smooth…
Fantastic service and a very smooth interstate transaction
12. januar 2022
Best bike store in Canberra
Staff are very friendly and helpful, making quick work of any problem I've had with my bike. Nick especially was fast in fixing my full suspension of which I am very greatful.
11. januar 2022
Uopfordret anmeldelse
Great click and collect!
6. januar 2022
Good product and price
Good product and price, excellent service. Staff went out of their way to help when alternative pickup arrangements were needed
23. december 2021
Seamless transaction
Seamless transaction, as ordered online. No hassles on click and collect.
23. december 2021
The staff are friendly and knowledgeable...
The staff are really knowledgeable and friendly.
Understood my requirements and guided me to make the right choices without trying to upsell me.
Will always go back to 99 because of the excellent customer experience I receive everytime I'm there!
26. november 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.