This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From a seasoned proxy buyer’s perspective, 8mart.jp offers a more responsive and personal service compared to other similar service providers (for japan goods). Made a few purchases and the whole proc... Se mere
8mart continues to be very patient and efficient with helping me find and purchase the items I want! The first time I used 8mart was to buy specific anime/game merch that I otherwise could not get her... Se mere
Virksomheden har svaret
First time using 8mart, it has been a pleasant experience thus far. While currently 8mart charges 500yen per item, they help to procure and remind sellers, store, check and ship items in good order. I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om 8mart.jp
Skrevet af virksomheden
Welcome to 8mart!
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Sign Up For Free
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Kontaktoplysninger
Room 405, Yamato Building 1-6-16 Kanda Izumicho Chiyoda-ku, 101-0024, Tokyo, Japan
- +81-70-4406-5058
- contact@8mart.jp
- 8mart.jp
100% The best company to use.
While the service fee is a a tad bit more then other services. This is the very best one for buying anything in Japan. I tried it for my entire friend group and now we all use it. They are very accommodating and help you out so much. Extremely fast at buying your requested items. I out in a request and it is almost instantly purchased. Shipping time is fast and extremely secure. Thank youuuuuuuu!
23. oktober 2022
Besvarelse fra 8mart.jp
Hi Roberto,
Thank you for taking the time to leave us such a great compliment!
We appreciate you recommending our services to your friends as well🥰
We hope to shop with you and all your buddies again soon!
-Team 8mart
Great Proxy!
They work fast, and my items always arrive safely packaged. Great service!
16. oktober 2022
Besvarelse fra 8mart.jp
Hi Yessica!
We’re glad to see you again, and thank you for the lovely compliment!
We hope to shop with you again soon🙂
-Team 8mart
Quick with purchasing my items and…
Quick with purchasing my items and shipped them quick and safely :)
20. oktober 2022
Besvarelse fra 8mart.jp
Hi lex,
We appreciate you taking the time to let us know about your experience! We hope to shop with you again soon (:
- Team 8mart
Smooth Experience
The website is easy to manoeuvre around, easy to purchase the item you want and update where the item is clearly. Overall, smooth experience.
14. oktober 2022
Besvarelse fra 8mart.jp
Hi Rin,
We`re so glad to hear that it was a smooth experience for you(:
We hope to shop with you again!
-Team 8mart
Simple process as always!
Simple process as always! Wish I didn't have to sign for when the package arrives as sometimes I can't be home to pick up the package.
3. oktober 2022
Besvarelse fra 8mart.jp
Hi SM,
Thank you for the feedback, we apologize for the inconvenience the signature option has caused you.
At 8mart our top priority is to ensure that all packages get safely delivered, hence why we add the signature option at our expense for packages that we deem necessary to be signed for according to our standards.
If you wish to have your package shipped without a signature option, please request this in advance the next time you place an order with us!
We hope to shop with you again soon(:
- Team 8mart
First time order from 8mart
First time order from 8mart, i was little worried until the parcel is here and i open up!Really safe packaging by 8mart and the item inside is flawlessly perfect condition!👍
12. oktober 2022
Besvarelse fra 8mart.jp
Hi XYegax Gan,
Thank you for giving us a shot(:
We`re so glad to her that everything got to you safe and sound- hope to shop with you again!
-Team 8mart
2nd time using 8mart and this time…
2nd time using 8mart and this time around it was a more pleasant experience than the first. They were even quicker in purchasing my items than the first time! They really care about improving and it shows. Thank you very much 8mart!♡
4. oktober 2022
Besvarelse fra 8mart.jp
Hi Dianna,
We always strive to take positive feedback in hopes of replicating it for all our 8mart customers!
The pleasure is all ours and we hope to shop with you again soon🥰
- Team 8mart
My first time using 8Mart was a…
My first time using 8Mart was a positive experience! The company was quick to secure my items, when there was an issue with an order they refunded me in a timely manner that allowed me to re-buy the items from a different seller. Their customer service team is very helpful and kind. My order arrived safely and I decided to utilize the service again shortly after.
16. september 2022
Besvarelse fra 8mart.jp
Hi Syeda Umar,
Thank you for sharing with us about your positive experience with 8mart!
We hope to shop with you again soon😊
- Team 8mart
Besvarelse fra 8mart.jp
Hi Helen,
Thank you so much for taking the time to leave us a 5 star rating - hope to see you again soon (:
-Team 8mart
great service!!!
my items were bought quite fast and they were very responsive! i think the fees are pretty reasonable compared to other proxies i’ve looked at, but i cant say for sure because this is my first time using one. my items were packaged well even without paying extra fees to do so :) definitely check the taxes or custom fees you’ll have to pay on top of shipping in your country though. i will probably buy from 8mart again in the future!
4. oktober 2022
Besvarelse fra 8mart.jp
Hi reina,
Thank you for choosing us to be your first proxy!
We’re thrilled to hear that you were satisfied with 8mart`s services (:
We hope to shop with you again soon.
- Team 8mart
best mercari service
the fees aren’t too bad and shipping is the cheapest i’ve paid:))
28. september 2022
Besvarelse fra 8mart.jp
Hi Angel,
Thank you so much for your positive review and being a fantastic customer😁
-Team 8mart
Great and efficient proxy!
Everything was secured very quickly, and items has arrived at warehouse fairly quickly as well! Very efficient in forwarding and packing was very neat and secure! Will definitely use this service again!
21. september 2022
Besvarelse fra 8mart.jp
Hi Wanyin!
Thanks for taking the time to share your experience with us! We’re over the moon to hear that you’re happy with 8mart😀
-Team 8mart
i loved using this website
i loved using this website, it's easy to navigate and has amazing prices !!
5. september 2022
Besvarelse fra 8mart.jp
Hi there deni!
We’re so happy to hear that you find our website easy to navigate and are also happy with the price (:
We sincerely hope you are satisfied with your purchase from Japan!
-Team 8mart
More options for paying
Overall, the service was great! I wish they could add more payment methods without having to ask though
20. september 2022
Besvarelse fra 8mart.jp
Hi makn,
Thanks for leaving us a 5-star review and for the feedback!
We hope to shop with you again soon.
-Team 8mart
everything super except payment method
Service super. However, my credit card kept rejecting the payment (2 different banks). I had to call my bank for special authorization for each payment.
UPDATE: since 8mart promised to look after the issue. I will trust them.
7. september 2022
Besvarelse fra 8mart.jp
Hello James,
Thank you for using our service and spending time to leave a review!
We request 3D Secure for all payments for customers' secure payment.
If special handling is required for each payment, then there is a problem with your card company or our payment service provider.
We will pass your comment on to our payment service provider, so we would appreciate it if you could change this review from 4 stars to 5 stars and tell your card company your request for improvement.
Thank you,
The 8mart Team
8mart provide very fast and efficient…
8mart provide very fast and efficient service for me to buy items in Japan.
Will definitely use their service again and again.
Thanks.
22. september 2022
Besvarelse fra 8mart.jp
Hi Lena,
Thanks for being a wonderful customer! We hope to shop with you again soon (:
-Team 8mart
항상 잘 사용하고 있습니다.
10. september 2022
Besvarelse fra 8mart.jp
Hi 김성훈,
Thanks for writing us another review (:
We hope to see you back again soon.
-Team 8mart
Another great experience
Everything was packed well and arrived as if I bought the items myself. Everything is in perfect working order.
12. september 2022
Besvarelse fra 8mart.jp
Hi Zach,
Thanks for taking the time to review us again and placing another order with us!
We’re happy to hear that everything made it to you safe and sound (:
We hope to see you back again soon.
Thank you,
The 8mart Team
Great packaging and fantastic service!
7. september 2022
Besvarelse fra 8mart.jp
Hello Arianna,
Thank you very much for your order and kind review!
We are relieved that your order has been delivered safely.
We look forward to doing business with you again soon.
Thank you,
The 8mart Team
Order delayed for MONTHS
I preordered an item
In February, it was supposed to be released in July. I contacted 8mart about my order in mid-July and they told me it hasn’t been shipped to them. Now it’s September and they told me they still haven’t gotten it. That’s just ridiculous! I don’t think they ever placed my order to begin with. They refused to give me a refund. DO NOT BUY FROM 8mart!
UPDATE: The item I ordered is from JAPAN, not China. Why would it have to go through China? I tried logging to my account again to read their message and the page said my account was suspended due to "suspicious activity". I only made ONE order with them, and I didn't even get it. I'll be happy to provided the screenshots as evidence.
DO NOT BUY FROM THIS PLACE.
If they were a good and honest place, they would have clear answers and not try to suppress evidence.
UPDATE part 2: Instead of trying to communicate like a responsible business, they’re on trustpilot claiming that I’m reviewing the wrong domain. I have more than enough emails from them. This is not a good look, 8mart.jp.
6. september 2022
Uopfordret anmeldelse
Besvarelse fra 8mart.jp
Hello Thank Lam,
We understand your concern about the postponement of the release date of the pre-order item.
Postponing the release date of pre-order items is a common occurrence, recently exacerbated by the lockdown in China.
We have placed the pre-order and it was the seller who delayed the release of the pre-order item, not us.
Thank you,
The 8mart Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.