Optima Legal Anmeldelser 

9.702
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

They were good especially at the start and would recommend. My two comments are they could have acted faster between the mortgage offer which was late through no fault of their own and completion whic... Se mere

Bedømt til 5 ud af 5 stjerner

RE- MORTGAGE SERVICES COULDN'T BE SIMPLER I received online communication throughout the whole process of remortgaging. At first I was a little weary as I’m not that savvy using computers,ho... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a very smooth, efficient experience with Optima. The online portal was user friendly & updated regularly and promptly so you knew exactly where you were in the process. Would definitely use Opt... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Better than most I've dealt with during mortgage/re-mortgage. They managed to get things turned around within 2 weeks which minimised the negative impact of being on an SVR after a broker screwed up... Se mere

Virksomhedsoplysninger

  1. Advokat med speciale i ejendomshandel
  2. Advokatfirma
  3. Sagfører
  4. Juridisk rådgivning

Om Optima Legal

Skrevet af virksomheden

Optima Legal

We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

10 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(9.702)

1.225 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service , very professional

Fantastic experience , everything was made simple and the communications were really helpful. Cannot express how satisfied I am with the legal service I received.

21. august 2026
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Besvarelse fra Optima Legal

We are pleased to hear that you had such a fantastic experience with us. We're glad that our communication made everything simple and that you are satisfied with the legal service you received.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Excellent service & highly recommend!

It’s been a great pleasure working with Optimalegal Solicitors on our remortgage process as they were very clear with the app they used what actions to be completed.
The case was completed less than a month actually in 3 weeks.
Contacting them was just very easy and the way they corresponded was very polite!
We greatly appreciate your excellent service through out this journey of the completion of the remortgage and wish you all the success in the future endeavours!
We highly recommend your service to anyone who would seek assistance of solicitors!
Much appreciated!
Anton & Teena

21. august 2026
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Besvarelse fra Optima Legal

We are pleased to hear about your positive experience with our remortgage process. It is wonderful to know that our app and clear communication contributed to such a swift completion, and that our team's politeness made contacting us easy. We truly appreciate your kind words and high recommendation.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Optima were super efficient

Optima were super efficient. I really wasn't expecting it as the conveyancing services came as part of a package with the mortgage product and our experience with this Inthe past has been a bit poor but they were really on it. If something was updated on the app that I'd miss they'd follow up with a prompt via phone, which helped keep things moving and we're also available to clarify anything or to help resolve any issues. 5 stars

21. august 2026
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Besvarelse fra Optima Legal

We are so pleased to hear that our conveyancing services exceeded your expectations! It's wonderful to know that our proactive communication and availability to clarify things helped keep the process smooth for you. Thank you for your kind words and the 5-star rating.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Excellent mortgage provider.

From applying for the mortgage to the money arriving in our account, we were kept informed on what was happening every step of the way. We would definitely recommend using Optima.5/5.

20. august 2026
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Besvarelse fra Optima Legal

We are happy to hear that we kept you informed every step of the way during your mortgage application. We truly appreciate your recommendation and positive feedback!

Optima Legal

Bedømt til 5 ud af 5 stjerner

Optima legal are a great company i have…

Optima legal are a great company i have personally used myself. Many people expect a mortgage to go through very quickly and some do but there are some folks who forget to read the fine print in their mortgage documents at the very start and then are disappointed its taking longer. There are lots of checks that need to be done. Land registry, addiditional charges, other parties on the deeds, money laundering etc. Please keep this in mind. If the deeds are complicated and multiple parties are being contacted then optima will be contacting these parties. Contacting the other companies can cause delays as other companies, like a council for example have their own timescale they work too. Long story short if u read your documents you wont be disappointed if this happens, you will know whether optima legal are the ones for you.

20. august 2026
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Besvarelse fra Optima Legal

We appreciate you taking the time to share your positive experience with us and for providing such insightful feedback. It's very helpful to hear your perspective on the complexities involved in mortgage processes, especially regarding the various checks and potential delays that can arise. We understand that these procedures, such as land registry, additional charges, and contacting multiple parties, are crucial for ensuring everything is handled correctly and securely. Your understanding of how these factors can impact timelines is greatly valued, and we are glad you highlighted the importance of reviewing documentation thoroughly.

Optima Legal

Bedømt til 1 ud af 5 stjerner

Once Again... Useless..

Once AGAIN! I can't explain how useless this firm actually is... Trying to get my solicitors to communicate with you is like going back to the 1900s when they used horse carriages and they would get it done faster than these lot.. And the lies about not knowing me because of the previous reviews I've given our names and telephone number and that's enough. 3 months and your not even half way to getting this transfer of equity done.. 6 weeks it should take... This is my 4th bad review I can do this every week

20. august 2026
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Besvarelse fra Optima Legal

We appreciate you taking the time to share your concerns regarding the transfer of equity process. We understand your frustration with the communication and the timeline.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Easy to navigate on the website with…

Easy to navigate on the website with regular email updates keeping me informed of stages of progress.
Thank you for prompt service.

19. august 2026
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Besvarelse fra Optima Legal

We're pleased to hear that you found our website easy to navigate and appreciated the regular email updates. Thank you for acknowledging our prompt service!

Optima Legal

Bedømt til 4 ud af 5 stjerner

Really easy to track your progress on…

Really easy to track your progress on the portal and upload files/documents. Responses from a solicitor were sometimes slow and to call was a bit of a long winded process to be able to speak to anybody - that could be shorter. Overall very happy with the experience and they handled my remortgage efficiently

19. august 2026
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Besvarelse fra Optima Legal

We're glad you found our portal easy to use for tracking progress and uploading documents. We appreciate your feedback regarding solicitor response times and the calling process. We are always looking for ways to improve efficiency and communication. Thank you for your positive comments on our handling of your remortgage.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Very easy process

Very easy process, never even needed to call or raise a question.

19. august 2026
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Besvarelse fra Optima Legal

We're delighted to hear that your experience was so easy and that everything proceeded without any need for further assistance. Thank you for your wonderful feedback.

Optima Legal

Bedømt til 1 ud af 5 stjerner

How they even get 1 star is beyond…

How they even get 1 star is beyond comprehension if only there was a minus grading, incompetence, delays, passing problems over to myself, (farmer not solicitor!)to sort out. Absolute disgrace of a company and will never use again.
Stress caused by missed completion and mortgage offer being out of timeframe has cost a fortune, now had to employ a private professional solicitor to pick up the pieces this shambles of a company have left behind.
Steer well clear, if offered free legal with these or have cash back take the cash!

18. august 2026
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Besvarelse fra Optima Legal

We are sorry to hear about the incredibly frustrating experience you've had. Your feedback is crucial for us to identify and address the concerns you've raised.

Optima Legal

Bedømt til 1 ud af 5 stjerner

Hands down the worst legal services I…

Hands down the worst legal services I have ever used. Avoid them like the plague. All looks great to start, portal, ability to upload etc etc. Then you realize you cannot contact them apart from an anonymous message service which goes unanswered for days and weeks on end. A phone number on the website where you go on hold for hours on end. Different solicitors (if they even are) messaging “on behalf of” an anonymous person that I’ve never heard from. Opposing solicitors couldn’t get hold of them either. I was forced to use them by HSBC; and resent them for doing so. A simple remortgage and TR1 transfer took 4 months and cost me hundreds of lot thousands of pounds in excess costs. Beyond poor.

18. august 2026
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Besvarelse fra Optima Legal

We are sorry to hear about your negative experience with our services. We understand your frustration regarding the communication difficulties. We are committed to improving our processes, however to allow us to do this we would like to be able to review your experience in full but we have been unable to identify your file. We would be grateful if you could provide the information requested to allow us to do this.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Everything was clear and concise

Everything was clear and concise. The whole process was easy to complete.

18. august 2026
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Besvarelse fra Optima Legal

We're truly glad to hear that our process was easy and clear for you. We appreciate your kind words!

Optima Legal

Bedømt til 5 ud af 5 stjerner

Excellent Service

Excellent Service ! Would 100% recommend this company.

17. august 2026
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Besvarelse fra Optima Legal

We are happy to hear you had an excellent experience! We truly appreciate your recommendation.

Optima Legal

Bedømt til 5 ud af 5 stjerner

The portal is exceptional

The portal is exceptional. Enabled me to see where I was in the process and what to expect and when.
Great system and service would highly recommend.

3. august 2026
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Besvarelse fra Optima Legal

We're pleased to hear you found our portal exceptional and that it helped you understand your progress and what to expect. We appreciate your kind words about our system and service.

Optima Legal

Bedømt til 5 ud af 5 stjerner

Really pleased with the service from Optima Legal

Really pleased with the service from start to finish. The portal was really easy to use, making it simple to upload documents and keep track of everything throughout the process. Communication was excellent, and any questions we had were answered quickly and clearly.
The whole mortgage process felt straightforward and stress-free. I’d definitely recommend them to anyone looking for a helpful, professional mortgage broker.

17. august 2026
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Besvarelse fra Optima Legal

We are pleased to hear that our service made your mortgage process straightforward and stress-free. It's good to know that our portal and communication met your expectations. We truly appreciate your kind words and recommendation; it means a great deal to us.

Optima Legal

Bedømt til 1 ud af 5 stjerner

Terrible service they have received two…

Terrible service they have received two redemption letters and have done nothing about it. Interest is constantly been charged daily and still no movement. AI system is terrible as well.

17. august 2026
Uopfordret anmeldelse
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Besvarelse fra Optima Legal

We are truly sorry to hear about the issues you've experienced with the redemption letters and the ongoing interest charges. We understand your frustration and are actively looking into this matter to ensure a resolution.

Optima Legal

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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