They were good especially at the start and would recommend. My two comments are they could have acted faster between the mortgage offer which was late through no fault of their own and completion whic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
RE- MORTGAGE SERVICES COULDN'T BE SIMPLER I received online communication throughout the whole process of remortgaging. At first I was a little weary as I’m not that savvy using computers,ho... Se mere
Virksomheden har svaret
We had a very smooth, efficient experience with Optima. The online portal was user friendly & updated regularly and promptly so you knew exactly where you were in the process. Would definitely use Opt... Se mere
Virksomheden har svaret
Better than most I've dealt with during mortgage/re-mortgage. They managed to get things turned around within 2 weeks which minimised the negative impact of being on an SVR after a broker screwed up... Se mere
Virksomhedsoplysninger
Om Optima Legal
Skrevet af virksomheden
Optima Legal
We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.
Kontaktoplysninger
Suite 5A, West Village, 114 Wellington Street, LS1 1BA, Leeds, Storbritannien
- info@optimalegal.co.uk
- 360.optimalegal.co.uk
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service , very professional
Fantastic experience , everything was made simple and the communications were really helpful. Cannot express how satisfied I am with the legal service I received.

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Excellent service & highly recommend!
It’s been a great pleasure working with Optimalegal Solicitors on our remortgage process as they were very clear with the app they used what actions to be completed.
The case was completed less than a month actually in 3 weeks.
Contacting them was just very easy and the way they corresponded was very polite!
We greatly appreciate your excellent service through out this journey of the completion of the remortgage and wish you all the success in the future endeavours!
We highly recommend your service to anyone who would seek assistance of solicitors!
Much appreciated!
Anton & Teena

Besvarelse fra Optima Legal

Besvarelse fra Optima Legal
Optima were super efficient
Optima were super efficient. I really wasn't expecting it as the conveyancing services came as part of a package with the mortgage product and our experience with this Inthe past has been a bit poor but they were really on it. If something was updated on the app that I'd miss they'd follow up with a prompt via phone, which helped keep things moving and we're also available to clarify anything or to help resolve any issues. 5 stars

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Excellent mortgage provider.
From applying for the mortgage to the money arriving in our account, we were kept informed on what was happening every step of the way. We would definitely recommend using Optima.5/5.

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Optima legal are a great company i have…
Optima legal are a great company i have personally used myself. Many people expect a mortgage to go through very quickly and some do but there are some folks who forget to read the fine print in their mortgage documents at the very start and then are disappointed its taking longer. There are lots of checks that need to be done. Land registry, addiditional charges, other parties on the deeds, money laundering etc. Please keep this in mind. If the deeds are complicated and multiple parties are being contacted then optima will be contacting these parties. Contacting the other companies can cause delays as other companies, like a council for example have their own timescale they work too. Long story short if u read your documents you wont be disappointed if this happens, you will know whether optima legal are the ones for you.

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Once Again... Useless..
Once AGAIN! I can't explain how useless this firm actually is... Trying to get my solicitors to communicate with you is like going back to the 1900s when they used horse carriages and they would get it done faster than these lot.. And the lies about not knowing me because of the previous reviews I've given our names and telephone number and that's enough. 3 months and your not even half way to getting this transfer of equity done.. 6 weeks it should take... This is my 4th bad review I can do this every week

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Easy to navigate on the website with…
Easy to navigate on the website with regular email updates keeping me informed of stages of progress.
Thank you for prompt service.

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Really easy to track your progress on…
Really easy to track your progress on the portal and upload files/documents. Responses from a solicitor were sometimes slow and to call was a bit of a long winded process to be able to speak to anybody - that could be shorter. Overall very happy with the experience and they handled my remortgage efficiently

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Besvarelse fra Optima Legal
How they even get 1 star is beyond…
How they even get 1 star is beyond comprehension if only there was a minus grading, incompetence, delays, passing problems over to myself, (farmer not solicitor!)to sort out. Absolute disgrace of a company and will never use again.
Stress caused by missed completion and mortgage offer being out of timeframe has cost a fortune, now had to employ a private professional solicitor to pick up the pieces this shambles of a company have left behind.
Steer well clear, if offered free legal with these or have cash back take the cash!

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Hands down the worst legal services I…
Hands down the worst legal services I have ever used. Avoid them like the plague. All looks great to start, portal, ability to upload etc etc. Then you realize you cannot contact them apart from an anonymous message service which goes unanswered for days and weeks on end. A phone number on the website where you go on hold for hours on end. Different solicitors (if they even are) messaging “on behalf of” an anonymous person that I’ve never heard from. Opposing solicitors couldn’t get hold of them either. I was forced to use them by HSBC; and resent them for doing so. A simple remortgage and TR1 transfer took 4 months and cost me hundreds of lot thousands of pounds in excess costs. Beyond poor.

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Everything was clear and concise
Everything was clear and concise. The whole process was easy to complete.

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Besvarelse fra Optima Legal
The portal is exceptional
The portal is exceptional. Enabled me to see where I was in the process and what to expect and when.
Great system and service would highly recommend.

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Secure and friendly services with…
Secure and friendly services with highly professional manner.

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Really pleased with the service from Optima Legal
Really pleased with the service from start to finish. The portal was really easy to use, making it simple to upload documents and keep track of everything throughout the process. Communication was excellent, and any questions we had were answered quickly and clearly.
The whole mortgage process felt straightforward and stress-free. I’d definitely recommend them to anyone looking for a helpful, professional mortgage broker.

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Terrible service they have received two…
Terrible service they have received two redemption letters and have done nothing about it. Interest is constantly been charged daily and still no movement. AI system is terrible as well.

Besvarelse fra Optima Legal

Besvarelse fra Optima Legal
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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