Can you do zero stars? I ordered three mineral Crystal coffee mugs to use as Christmas gifts what arrived was nothing like the pictures and they never followed through with any response to do a return... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It’s total faults advertisement, especially the mineral mugs… Their videos of their process are completely misleading and faults. What shows up is a poorly crafted piece of plastic crap. There’s no cu... Se mere
Less than 1 star. Total ripoff company. Products are garbage. Ordered mineral cups. Plastic painted cups that aren’t worth $5. Can’t return because the shipping address is China. Credit card comp... Se mere
They sent me someone else’s package, like mislabeled with someone else’s name as well as my name. They refused to refund me because I couldn’t send them the product I ordered back, even though I never... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Independent specialist store for fine wines, whisky and spirits around the world. We also stock range of Cuban and new world cigars to go with the fine drinks. We offer same day delivery from £3.99 in Leicester & Leicestershire area and next day delivery service else where in UK.
Kontaktoplysninger
64-66 Granby Street, LE1 1DH, Leicester, Storbritannien
- 0116 285 6100
- admin@23wineandwhiskey.com
- 23wineandwhiskey.com
1,4
Dårlig
57 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great result, but website needs some attention
Great result, because I did get exactly what I wanted, but lost one star due to website online ordering which was not straightforward and needed several questions to be clarified by (very good) customer support.
11. januar 2022
Very disappointing
We couldn’t be with our friend for his 50th so I ordered a bottle of red for delivery on his birthday which was a Sunday - be warned, they don’t deliver on a Sunday even if you pay for the guaranteed next day delivery, despite it clearly stating on the receipt that this is what you have paid for. I contacted 23 wine and whiskey and they referred me to their terms and conditions, which I had read at time of purchase but assumed that if I paid extra for the next day service I would get it. To top it all off, the birthday message we included with our purchase wasn’t delivered so our friend didn’t even know who had sent the wine. Very disappointing, next time I’ll get a case of wine from Waitrose for the cost of this shambles.
18. december 2021
Rapid reliable service as always
Rapid reliable service as always, highly recommended.
12. december 2021
Besvarelse fra 23 Wine & Whiskey
Many thanks for five star rating, your continued support for small business and trust in us...
Very well priced
Very well priced, got my order within a few days in a well protected package
30. november 2021
Great Service
I was looking for a specific drink and found it close to home. It was a very simple order process, I ordered to click and collect and it was ready quickly. Went in store to collect and it was great from start to finish. Would recommend
23. september 2021
Excellent customer service
Excellent customer service. I mistook the click and collect option but was able to correct easily and get address changed without any hassle. Thanks again
21. juni 2021
Excellent communication and customer…
Excellent communication and customer service. Good selection to choose from. Well packaged and prompt delivery. A++
30. maj 2021
5 Stars all the way.
5 Stars all the way.
Great selection, seamless service, swift delivery time and bullet-proof packaging.
Cheers!
29. maj 2021
Great customer service and prompt…
Great customer service and prompt delivery of my order.
21. maj 2021
Brilliant service
Brilliant service. Certainly a great shop for the whisky lovers out there.
18. maj 2021
Fantastic communication
Fantastic communication - there was a stock discrepancy and they were straight on it, offering me alternatives to suit my tastes. This is what proper service looks like.
The delivery was fast too, and the items well-packaged.
29. april 2021
Great rum
Great rum, easy to order and extremely speedy delivery. Highly recommended. Thanks.
24. april 2021
Quick and efficient
15. april 2021
Great selection of wine and spirits
Great selection of wine and spirits, excellent customer service and great prices.
12. april 2021
Delivery as arranged and No:2 Lakes…
Delivery as arranged and No:2 Lakes Whiskey was excellent. Highly recommended
10. april 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.