Dispatch and delivery was prompt. However the main packaging was shoddy and the parcel arrived damaged with some of the goods lost in transit. Fortunately only small non essential electrical cable con... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Dispatch and delivery was prompt. However the main packaging was shoddy and the parcel arrived damaged with some of the goods lost in transit. Fortunately only small non essential electrical cable con... Se mere
Virksomheden har svaret
Good products. Fair prices. Most importantly, the order went through without any issues. No delays, and fast shipment to international destination. Price for shipment was also good.
Virksomheden har svaret
Excellent customer service. After placing an order I realised I had forgotten something, so sent email asking if it could be added. Received auto reply stating closed for period, open again on Jan... Se mere
They are very helpful - support is great - delivery spot on. Highly recommend them. They helped me spec a complicated order and the response was quick.
Virksomheden har svaret
12 Volt Planet is the UK's leading supplier of vehicle wiring products and electrical parts for campervan, motorhome, caravan, canal boat, yacht, 4x4, & off-grid wiring projects. In fact we can help with any application based around battery power systems. Our huge range includes over 4000 lines in stock ready for immediate despatch, supported by industry-leading technical advice and customer service levels. We can supply all the parts and equipment you need for your installation including leisure batteries & accessories, automotive & tinned marine cable, terminals & connectors, fuse boxes, fuses & circuit breakers, battery chargers, DC-DC chargers, inverters, inverter-chargers, solar panels, solar controllers, LED lighting, 12V switches, 12V power sockets, and a host of other conversion products. Standard delivery is FREE on orders over £75. NEW - Made-To-Order Battery Lead Service Let 12 Volt Planet take the hassle out of terminating your battery cable with our Made-To-Order battery leads. Using high-quality, extra-flexible battery cable, our leads are professionally terminated with heavy duty copper tube terminals using the latest servo-motor controlled machine crimping technology for precise, repeatable, and reliable crimps. Simply select your cable length and terminal hole sizes, and let us do the rest!
Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have bought several products from here over the years both large and small. Service and delivery has always been good with polite knowledgable staff.
Not the cheapest but it makes a change to get good service these days. Only had one issue in the years i have been buying from them which was a defective product which is being replaced under warranty and is no fault of 12v planet.
I placed my first order with them and realised I'd ordered the wrong size cable. I messaged them on WhatsApp and got a response in about 5 minus. 2 minutes later they had swapped the cable for the right size and refunded me the difference. Fantastic setup, excellent range of products and great customer service!
Extensive range of well tested, high quality products, great website and a very helpful support team. Thanks guys.
Excellent, first time of dealing with 12 Volt Planet, the fact you can talk to and order over the phone is great.
Joe who I dealt with was incredibly knowledgeable, and the advice was brilliant.
Well wort the five stars. Thanks
Great range of products and exemplary customer service when I messed up my order.
Highly recommend.
I forgot to add the last item on my list when placing a mixed order. I Whatsapp'd them out of hours to ask if they could add it. First thing next morning they'd messaged me back to say they'd added it to my shipment free of charge to save complication. Now that's putting service first. Plus they have a great range of products. Well done 12voltplanet!
First class technical support with advice on choosing components and accessories. The equipment was ordered and arrived over the next two days, with a follow-up call from them to check everything was ok with the delivery - first class service, much better than two other well known suppliers of similar products - thank you
My first order got lost in amongst the Royal Mail strike. The team sent a 2nd one out and it arrived just in time for me to get a camper finished. Thanks team
If it's 12 volt, that's where I/You should, go!
Having an old boat and an old camper conversion 12volt devils work features regularly in my life. These folk are always so helpful and knowledgeble. recent problem with split charge unit, I explained the symptoms and before I even had chance to think about it they were arranging for a replacement unit to be posted out. In the past I've phoned them to talk through problems and when they recommend a suitable product it always does the job, equally important they are honest enough to say when a product isn't quite right. Good old customer service at its best - Thanks Joe for your help today
Great selection of equipment, prompt delivery and well packaged. Have used a number of times and the parts are all good quality. Only downside is the cost of delivery seems quite high compared with what is being sent.
I gave a 1 star because I couldn’t give any lower! I’m absolutely disgusted with the customer service from 12v I thought I was buying with confidence Iv saved to buy a Sargent unit which arrived damaged! There was no sign of damage to the box so it must have been done before packing!! I raised this issue to be told the damage must have been done in the installation!!! We didn’t attempt to install it we took it out of the box see the damage and made them aware straight away!!! To be told it’s my fault and they can’t assist me any further!!! That’s robbery! They have taken the best part of £200 of my money and left me with a faulty product! And not offered any solution for me at all. Please do not use this company! Shame on you 12v!!
Great advice on the phone prior to ordering and the items were dispatched quickly and arrived promptly.
Good selection of cables and low-voltage items under one 'roof'.
Thanks 12 Volt Planet!
Brilliant service to EU country, as well as having really detailed information on the website and super helpful staff. Can't say enough good things about 12v Planet!
Excellent products, great prices and streamline service 👍👏 well done
Paul and Craig were very helpful and happy to help answer my questions and find the products I needed for my campervan setup. I would have been lost without them and managed to buy everything I needed the same day. They clearly know their stuff and I was very impressed and grateful. Emma & Justin
I was unaware of this company until an acquaintance brought it to my attention. The product range included just what I was looking for, online ordering was simple and the prompt service couldn't be faulted. I haven't yet used the items I purchased, so I can't comment on quality, but they look fine.
From ordering of the easy to use website to receiving and using the the quality product it’s a 5 star service throughout! Excellent quality products!
The websites also contains heaps of informative articles and it’s pretty straightforward to navigate.
If you ever speak to them on the phone they are a fountain of knowledge and very helpful!
Still no signs of my package and still same story, wait another 5 days, wait another 5 days. Soon 6 weeks since I ordered the package .... Think its time for 12V planet to act and pay back my money.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.