Dispatch and delivery was prompt. However the main packaging was shoddy and the parcel arrived damaged with some of the goods lost in transit. Fortunately only small non essential electrical cable con... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Dispatch and delivery was prompt. However the main packaging was shoddy and the parcel arrived damaged with some of the goods lost in transit. Fortunately only small non essential electrical cable con... Se mere
Virksomheden har svaret
Good products. Fair prices. Most importantly, the order went through without any issues. No delays, and fast shipment to international destination. Price for shipment was also good.
Virksomheden har svaret
Excellent customer service. After placing an order I realised I had forgotten something, so sent email asking if it could be added. Received auto reply stating closed for period, open again on Jan... Se mere
They are very helpful - support is great - delivery spot on. Highly recommend them. They helped me spec a complicated order and the response was quick.
Virksomheden har svaret
12 Volt Planet is the UK's leading supplier of vehicle wiring products and electrical parts for campervan, motorhome, caravan, canal boat, yacht, 4x4, & off-grid wiring projects. In fact we can help with any application based around battery power systems. Our huge range includes over 4000 lines in stock ready for immediate despatch, supported by industry-leading technical advice and customer service levels. We can supply all the parts and equipment you need for your installation including leisure batteries & accessories, automotive & tinned marine cable, terminals & connectors, fuse boxes, fuses & circuit breakers, battery chargers, DC-DC chargers, inverters, inverter-chargers, solar panels, solar controllers, LED lighting, 12V switches, 12V power sockets, and a host of other conversion products. Standard delivery is FREE on orders over £75. NEW - Made-To-Order Battery Lead Service Let 12 Volt Planet take the hassle out of terminating your battery cable with our Made-To-Order battery leads. Using high-quality, extra-flexible battery cable, our leads are professionally terminated with heavy duty copper tube terminals using the latest servo-motor controlled machine crimping technology for precise, repeatable, and reliable crimps. Simply select your cable length and terminal hole sizes, and let us do the rest!
Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Spoke to Graham at 12 volt Planet for a product I could not get anywhere and he managed to find what I needed in no time excellent customer care from this company many thanks to Graham for his help I would strongly recommend this company 👍
I had cause to ask for some help from 12V Planet with regards to changing an electrical system in my campervan. 12v Planet offered support with this promptly and in a way that made me feel very happy to purchase from them - still a project in process by great experience so far
Brilliant customer service. I ordered a Truma INet X Connect box and an adapter. Both arrived next day and were packaged well.
The adapter was the wrong one, so I returned it easily with their online returns form, they emailed me the postage label, and off I went to the Post Office.
I followed the Tracking and when it showed as delivered, I called up and the lady I spoke with was super helpful. She said it had literally dropped on her desk as we were speaking and issued the immediate refund there and then.
Good solid company to deal with, buy with confidence. Thanks 12 Volt Planet, I’ll be back in future, and will review the Inet X Box on my YouTube Channel very soon.
Youtube / Abroad Yorkshire
Shockingly good experience, was really impressed how a warranty issue was dealt with so swiftly and professionally. One of the best customer service examples I've ever known.
What can I say a top company it’s easy just to steal stuff and get it posted quick which is brilliant which these do the next day but when things do go wrong not their fault they immediately put it right that’s when you can tell whether it’s a good company or not and these are 10 out of 10 very much recommend them
Bought a positive battery terminal for a car battery, excellent quality item, exactly as described, very competitive price.
Kept informed of shipping and arrived very quickly, would buy again from this supplier.
The team is incredibly knowledgeable and went above and beyond to supply me with top-of-the-line Victron products and electrics for my van build.
Their customer service is unmatched; they were always ready to answer my questions and provide helpful advice.
I would definitely be happy to recommend.
Thank You.
Fantastic customer service, I’ve yet to buy from anyone who can match it
Joe from email customer support was very helpful, polite and quick in replying to queries I had regarding the company's battery products :) Hope Joe or his manager sees this!
Great experience buying products from this shop, Joe was a great help on the phone helping me setting up my dc to dc charger. I would highly recommend buying products from this shop
$13 for single core 4AWG from 12v shop v $21 for 2 core from another supplier! That's a saving of $5 a metre as I needed black and red cables!
Everything they sell is more expensive than other suppliers including shipping.
Maybe do your due diligence and shop around.
Amazing service when I wanted to return something. Got a replacement product with a day. Highly recommend them.
Great experience.
There was a small problem with my (2nd) order, I contacted them and they responded and resolved the issue quickly. Exactly as it should be when issues arise.
Great service, would use again.
I've used this company a few times now and have always received the products, well packaged, good quality and quickly.
The web site is packed with info and well presented
Ordered a marine boat switch fused panel ,fitted it then had some rain and the lights came on when the switch was off !
Contacted 12volt planet to be told :it wasn't water proof ?? Boat marine ?? No refund offered ,useless for the job avoid
Fantastic customer service. Joe Miller was straight on the case when our solar panel arrived broken. He arranged for the broken panel to be replaced and three days later that issue is now sorted with a new panel in great shape. We've ordered from 12 Volt Planet before as we get our solar project off the ground and everything has been great. No hesitation in recommending this supplier. ⭐⭐⭐⭐⭐
⭐️⭐️⭐️⭐️⭐️ company! Brilliant customer service! Good quality products with fast shipping! Wouldn’t buy any 12v electrical products from anyone els
Excellent customer service. After placing an order I realised I had forgotten something, so sent email asking if it could be added.
Received auto reply stating closed for period, open again on Jan 2. Fair enough.
Then got another email to say item had been added free of charge (was small value anyway) and one day layer order has been despatched. And this on Dec 29th
12 volt planet are a fantastic company to deal with. Totally recommend.
I had a customer who wanted to live off grid with his motorhome. I spoke to Richard ant 12 volt planet and he put together a great package of equipment for him to suit his needs. Richard helped with cable sizing, circuit protection and wiring diagrams. We had a few issues with setting up the app and he talked us through it.
There delivery was great, the products they sell are top quality but their customer service is fantastic.
I would like to thank Richard and 12 volt planet for all their help.
Gary wells
Wellow leisure services.
Ordered from 12 Volt Planet several times during my ongoing campervan conversion. They have a comprehensive range and an excellent website with extensive information and educational resources, including an invaluable voltage drop calculator. They don’t always have everything you might want in stock but I suspect this is supply chain related rather than them as an organisation.
When I have contacted them they have replied promptly and resolved my issue (which was my fault) immediately with no hassle at all.
Would strongly recommend for anyone working with 12 volt electronics.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.