Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A good company to deal with. They responded quickly when I made an error in my address & reacted well.
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... Se mere
Virksomheden har svaret
Pleasantly surprised by quick and efficient delivery. They have even included a return bag inside a shoe box with printed delivery address. Never got this from any other shop, so first time for everyt... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.
Kontaktoplysninger
6 Lady Road, Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Storbritannien
- 07715 638527
- hello@shoes121.co.uk
- 121shoes.co.uk
4,8
Fremragende
433 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good experience
I would have given 5 stars but I have a query and can not get hold of anyone.
6. april 2024
Besvarelse fra 121Shoes
Hi there,
Thank you for reaching out to us and for your feedback. We apologize for any inconvenience you've experienced in trying to reach us.
We strive to provide excellent customer service, and we're sorry to hear that you've had difficulty getting in touch with us regarding your query. We're here to help!
Please feel free to email us at hello@shoes121.co.uk with your query, and we'll do our best to assist you promptly.
Once again, we apologize for any inconvenience caused and appreciate your patience.
The shoes were a difficult fit
14. marts 2024
Besvarelse fra 121Shoes
Thank you for taking the time to share your feedback. We're sorry to hear that the shoes didn't fit as expected. Ensuring the perfect fit for our customers is of utmost importance to us, and we regret any inconvenience this may have caused.
We would love to assist you further in finding a suitable pair of shoes that meet your needs and preferences. Please don't hesitate to reach out to our customer support team, and we'll do our best to find a solution that works for you.
Thank you once again for bringing this to our attention. We appreciate your support and hope to have the opportunity to serve you better in the future.
Perfect
Found this company by a random search for a product. Had never heard of them before, so did necessary checks before ordering. I ordered a limited pair of Skechers at a reduced price in the sale. Shoes arrived next day, perfectly packaged with even a return bag. Very happy with my limited edition Skechers and the great experience from purchasing from this company. Great communication, quick delivery, perfect shoes. Highly recommended!
15. februar 2024
Uopfordret anmeldelse
Besvarelse fra 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Ordered a pair of Skechers which were a…
Ordered a pair of Skechers which were a good price. They arrived quickly, with a returns bag inside incase I needed to return (which I didnt) I had a query on ordering, and emailed 121, who replied quickly. I can recommend this site.
23. marts 2024
Besvarelse fra 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Good, reliable service
Prices were good and delivery was quick. I had to return the shoes as they were too narrow for my feet, but I received a refund within a few days.
11. marts 2024
Besvarelse fra 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Besvarelse fra 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Really quick delivery.
Really quick delivery.
No worrying incase the shoes don't fit with free returns.
5. marts 2024
Besvarelse fra 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Fantastic price fast shipping great…
Fantastic price fast shipping great product say no more.
14. februar 2024
Besvarelse fra 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Best choices of shoes and with fast…
Best choices of shoes and with fast delivery too.
6. februar 2024
Besvarelse fra 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Don’t judge a shop by its name!
Pleasantly surprised by quick and efficient delivery. They have even included a return bag inside a shoe box with printed delivery address. Never got this from any other shop, so first time for everything I guess. Was little hesitant due to shop name, but quick look online assured me otherwise and rightly so. Will buy again, need be, and very much recommended.
12. februar 2024
Besvarelse fra 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Would use again
My last order was cancelled so they refunded the money very quickly. I reordered and the item came on time. Would order from them again.
10. februar 2024
Besvarelse fra 121Shoes
Thanks for sharing your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Good value will use againGood price.Well presented.Kept advised…
Good price.Well presented.Kept advised of progress and delivered in good time.Will use as fain
9. februar 2024
Besvarelse fra 121Shoes
Thank you for taking the time to share your shopping experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
very efficent company ,fast delivery…
very efficent company ,fast delivery and great after sales thanks
30. december 2023
Besvarelse fra 121Shoes
Thanks for sharing your experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Bought a pair of Solovair boots in…
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue.
121 Shoes answered a number of questions promptly before and after purchase and boots received and beautifully comfy out the box.
Will buy again from 121 Shoes.
26. december 2023
Besvarelse fra 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Listed as in stock on site so ordered
Listed as in stock on site so ordered. Not in stock! At least the refund was pretty quick.
6. januar 2024
Besvarelse fra 121Shoes
Dear Emma,
I want to extend our sincere apologies for the less-than-pleasant experience you encountered during your recent shopping on our website. We sincerely apologize for the inconvenience caused by our error and fully comprehend the significant impact it has had on your purchase.
Your review is invaluable to us, and we are committed to ensuring a seamless and enjoyable shopping experience for you and all our customers.
We appreciate your patience and understanding as we work to resolve this matter. Thank you for taking the time to provide your feedback. We value your relationship with us and look forward to providing you with better service in the future.
Best regards,
121 Shoes Team
quick delivery and very good price
quick delivery and very good price. Mistake in number of shoes arriving but put right quickly.
26. december 2023
Besvarelse fra 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Easy to order and good delivery service!
2. januar 2024
Besvarelse fra 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Excellent thank you
2. januar 2024
Besvarelse fra 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Besvarelse fra 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Good quality of shoes ,quick delivery…
Good quality of shoes ,quick delivery and quick return service.
26. december 2023
Besvarelse fra 121Shoes
Thank you for taking the time to share your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.