121Shoes Anmeldelser 433

TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A good company to deal with. They responded quickly when I made an error in my address & reacted well.

Bedømt til 5 ud af 5 stjerner

Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Pleasantly surprised by quick and efficient delivery. They have even included a return bag inside a shoe box with printed delivery address. Never got this from any other shop, so first time for everyt... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Skobutik

Skrevet af virksomheden

Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

433 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service. Ordered Wednesday, arrived the Saturday after.
Packing was excellent.
Shoes great price, came in Clarks box.
I recommend this company. I will definitely use them again.

19. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

i ordered my shoes

i ordered my shoes, they arrived earlier than expected and when they arrived too big they were returned easily without a hassle.
will totally order from 121 again and highly recommend them.

30. marts 2026
Bedømt til 5 ud af 5 stjerner

Happy shopper

Shoes as described in a good price - happy with them. Quick, fully tracked,ahead of time delivery so what not to like.

27. marts 2026
Bedømt til 5 ud af 5 stjerner

Excellent customer care

I received my boots promptly. Unfortunately they developed a crack in the sole after a couple of months wear. I contacted customer support and they quickly agreed to replace them, no quibbles. They provided instructions on how to return (via prepaid label) and kept in touch to let me know when replacement boots were dispatched. I would feel confident to use this company again having experienced their excellent customer care.

18. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I received my trainers promptly

I received my trainers promptly . Unfortunately they had a fault in the leather. I contacted customer service and they were extremely helpful. I got the return label very quickly and I was able to email about getting an exchange. The staff kept in touch with me every step of the way. I would highly recommend this company because of their personal care towards their customers. Susan

19. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Refused refund to unworn shoes due to…

Took 9 days to receive shoes. Refused refund to unworn shoes due to no box. PayPal ended up refunding me. If a seller refuses to refund you due to packaging issues (e.g., you did not use the original box), they are likely violating consumer protection laws, provided you are within the 14-day cancellation window (for online purchases) and the item is not damaged.

12. januar 2026
Uopfordret anmeldelse
121Shoes-logo

Besvarelse fra 121Shoes

We’re sorry to hear about your experience and that this caused frustration. We did not refuse your statutory right to cancel the order. We advised that a deduction may apply because the shoes were returned without the original box, which meant they could not be resold as new.

Under the UK Consumer Contracts Regulations, where returned goods have diminished value due to handling beyond what is necessary to inspect them, a reasonable deduction may be applied. We regret that this was not explained clearly enough at the time and apologise for any confusion caused.

We’re always happy to discuss this directly and reach a fair resolution.

Bedømt til 5 ud af 5 stjerner

Great price, fantastic customer service

I live in the Isle of Man and wanted to order a pair of boots but the IOM wasn’t a delivery option. I emailed them and got a reply the next day to say they would add it - which they did very quickly (added to the UK County drop-down). I order what I wanted, postage was only £2.50. Got the boots at a great price. What great customer service! I would highly reccomend.

17. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great deal, great service

Great offer, the kind you check Trustpilot to make sure it’s a real company and great service. 2 pairs of Ecco shoes and I had to exchange the size. Absolutely no issue, really easy and clear service and delighted with the purchase.

11. november 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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