118businessdirectory Anmeldelser 

786
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

1 star Felt misled — £1 "verification" turns into a hidden continuous payment I signed up for a directory listing and was told I'd need to pay £1 to verify I'm a real person, and that this w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Really really good customer service will 100% be coming back to them we don’t have enough good customer service provided anymore but throughly felt at ease

Bedømt til 5 ud af 5 stjerner

Brilliant service from the Customer Service team - particularly Joshua O. Every question was quickly answered. And all actions were followed up at speed with great comms. Really impressive.

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic experience! The food arrived hot, fresh, and earlier than expected. Everything was cooked perfectly and packed with flavour. The portions were generous, and the presentation was e... Se mere

Virksomhedsoplysninger

  1. Virksomhedsadministrationstjeneste

Skrevet af virksomheden

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

786 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 92 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(786)

213 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Hassle calling

Hassle calling. They call me nearly every week to update our business details which we initially did. From there the same phone calls are made, and requests to stop them calling us don't make a difference.

1. december 2025
Uopfordret anmeldelse
118businessdirectory-logo

Besvarelse fra 118businessdirectory

Dear Tyler

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Bedømt til 1 ud af 5 stjerner

Free listing is changed to a charge

I signed up for a free listing. They charged me £12!
No chance of changing anything online. Your listing is not available in your account.
Support is not responsive, and the phone charges are. Calls cost £2.43 per call and £2.43 per minute, plus your phone company's access charge.

STAY AWAY!
BAD BUSINESS!

18. november 2025
Uopfordret anmeldelse
118businessdirectory-logo

Besvarelse fra 118businessdirectory

Dear R.T.

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Bedømt til 1 ud af 5 stjerner

Rude Unprovoked Phone call from “Jennifer”

Rude Lady named Jennifer Called and was asking me questions for “market research” I asked her several times what is this for and how does this benefit my business in anyway and went to go around the question saying “it’s to make my business more visible to more potential clients” but my question was how, what actions will be done and for what cost, I haven’t signed up for anything either so what’s the ourpose of this call. She clearly stated several times “I am not trying to sell you anything, this is only market research” so how exactly do you intend to “make my business more visible to more customers.” She couldn’t answer the question and was quick to jump straight back into quizzing me about my business. Once I asked her to elaborate on what actions will be done to make this “increased visibility” possible or her intention with the information I am yet to provide, she’s ended the call on me rudely. I’ve never heard of 118 directory but the way it was represented via the phone call was very bad.

10. november 2025
Uopfordret anmeldelse
118businessdirectory-logo

Besvarelse fra 118businessdirectory

Dear Emil

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Bedømt til 5 ud af 5 stjerner

A fabulous meal!

A fabulous meal! It was full of quality meat, which was cooked to perfection, and served within a spicy sauce which was divine, accompanied by a lightly fragranced mushroom rice to compliment the dish. Mouthwatering so would definitely recommend visiting!

29. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Charged my bank card for £12 every…

Charged my bank card for £12 every month when I didn't sign any contracts this was ment to be a free business listing beware

5. november 2025
Uopfordret anmeldelse
118businessdirectory-logo

Besvarelse fra 118businessdirectory

Dear Xxx

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Bedømt til 1 ud af 5 stjerner

taken money out my my banka ccount…

taken money out my my banka ccount without prior knoladge biggest bunch of scammers going avoid like the plaque

3. november 2025
Uopfordret anmeldelse
118businessdirectory-logo

Besvarelse fra 118businessdirectory

Dear Bites N backdrops

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Bedømt til 1 ud af 5 stjerner

Scam business directory

Since adding our business, our credit card has been used 3 times as a scam including money from business directory, froze the card and got money back. Do not use this directory.

29. oktober 2025
Uopfordret anmeldelse
118businessdirectory-logo

Besvarelse fra 118businessdirectory

Dear Dav

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Bedømt til 1 ud af 5 stjerner

I would give no stars if I could

I would give no stars if I could. I paid the £1 verification which was refunded, no contracts signed, no indication that they then would be charging £12 per month which I never agreed to, I don't know how to stop this, so I'm going to have to phone my bank up as they have now taken 3 £12 payments. Which I never noticed at first as my mum was ill in hospital and then died. So on top of all the other things going on I could definitely have done with out this

31. oktober 2025
Uopfordret anmeldelse
118businessdirectory-logo

Besvarelse fra 118businessdirectory

Dear Niki

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Bedømt til 1 ud af 5 stjerner

Misleading £1 “Verification” Charge Turned Into £12 Payment Without Consent

I only interacted with 118 Business Directory once for what was described as a £1 verification payment. The £1 was refunded, and I assumed that was the end of it. A few days later, £12 was taken from my account without any notification, contract, or consent.

This company clearly misleads customers by disguising recurring or additional payments behind what looks like a harmless verification check. I never agreed to any subscription or listing service. When I disputed the charge through my bank, they confirmed that 118 Business Directory processed the £12 through Apple Pay using the same token from the £1 “verification.”

Be extremely cautious, this looks like a deceptive payment setup designed to trick people into unwanted charges. I’ve reported the company to my bank, Apple Pay’s fraud department, and the Financial Ombudsman.

29. oktober 2025
Uopfordret anmeldelse
118businessdirectory-logo

Besvarelse fra 118businessdirectory

Dear Jordan

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere