Trainer absent from class.. several times
It happened several times already, I booked a class though energie app and trainer didn't come. We didn't receive any notification that the class is canceled. That's very annoying and disrespectful...
23. maj 2024
Uopfordret anmeldelse
Besvarelse fra Energie Fitness
Hi Anna,
I hope you're well.
We are very sorry to hear about this and we completely understand your frustration. The lack of communication on our end is clearly unacceptable as we strive to deliver the best possible service. We will certainly do our best to ensure this does not happen again.
Thanks for taking the time to leave a review, we really appreciate it!
Have a great day,
énergie Fitness Central Team