RFitz

I was really nervous about purchasing a roll of felt backed vinyl online as so many of the websites had awful reviews / red flags of either 5 star or 1 star reviews only. However needed an affordable option. Took a chance on best4flooring as good reviews on trustpilot and elsewhere, including reddit. SO PLEASED. The delivery was flawless with a really friendly and helpful delivery officer. The vinyl itself was exactly as described in pattern, thickness, colour and dimensions ordered. It was super good quality and remained undamaged / scuffed even when dragged inside and outdoors. Really, genuinely pleased and would 100% recommend

Great prices. Arrived fast and securely packaged, lights purchased arrived with no damage. Springtails purchased healthy and alive. Will likely purchase from here again.

Easy to use website. Competitive prices. Reasonably priced fees for removal of old appliance and installation of new one. Really pleased with new washing machine.

This is my third purchase from Jewellery box. Their sleep earrings are fantastic and don't irritate my skin at all, I have very sensitive skin when it comes to metals and can only wear sterling/silver so I know these items are legit. Super pleased and would recommend. The prices are fantastic and delivery always reliable

I went to The Perfume Shop after it was recommended by a friend, to find a perfume for my husband for his birthday. I went to the store in Cabot Circus Bristol. Kacey and Issey were SO helpful in helping me find the scent I was looking for, they were super patient as I tried various swatches that they recommended based on my description of what I was looking for. The final choice is lush and I'm super excited for my husband to try it. They also very kindly included some samples with my purchase, one of which is a lovely Dior one which I'm thinking of asking for for my birthday! Thank you 😊

Ordered the evergreen Jasmine (can't remember proper name off the top of my head). Its normal price was similar to the garden centre I'd originally see the plant at, but it was too big and pricey for me to get at the time, so I had seen this one and bookmarked as a treat for after Christmas. What was great was it then went to a half price sale! I must admit I was dubious as ordering plants online has never gone well, but it arrived in such good condition I thought they'd sent me a fake plant at first. It is very healthy, nice thick roots. Fingers crossed it stays that way!

Products packed well and with packing that I can reuse elsewhere which is a good bonus for recycling. Products as described, I haven't used them yet but they look as expected. The prices are really good in my opinion. Slight issue with courier (FedEx) but the customer service was easily accessible and on point with sorting it out so really pleased with that. Would recommend.

Parcel due for delivery Monday 16th Oct, I was WFH and waited for my parcel. It did not arrive, tracker says local delay.

Next day 17th Oct I am in the office but husband at home. Get a call from the delivery driver asking to come and meet him near the temporary traffic lights at the end of our road (roadworks) because he can't get onto our road due to traffic? Ultimately tells me to collect my parcel from the local depot but doesn't know what time they close/advise on what needs to be done to organise that.

So that afternoon when I have finished work I call FedEx to confirm the procedure from collecting from depot, as I'm not sure it's as easy as turning with ID? For example with Royal Mail you need ID but also the missed delivery card so the staff can locate your parcel. A robot answers and cannot give me an answer as I am not an account holder. So I contact the seller to ask if they can sort out me collecting from the depot with FedEx.

Next day, 18th Oct, I get a response from seller and FedEx that delivery will be attempted again today. I am in the office. There is no option on the FedEx out for delivery email to add a safe place for drop off or request a more suitable redelivery date? Lo and behold another failed delivery email. I get a call from the seller on the way home from work advising me they are "having an argument" with the FedEx delivery driver and if there was a safe space they could deliver to tomorrow. I advised I would be home tomorrow, and that either way, neighbours were a safe space.

Just an hour ago (7pm 18 Oct) I get a delivery email to advise that 1 of my parcels has been delivered to a safe space (my neighbour). I cannot see the proof of delivery because I am not an account holder (?). Why was only 1 parcel delivered? Why the email advising this at 7pm, when the tracker says it was delivered at 12:10? The emails don't really make sense and come at random times or out of order, over the past 3 days I've had 8 emails from FedEx (not including the one from customer service). The lack of accessibility to support services and lack of ease in booking redelivery etc is incredibly backward.

Absolutely baffling. I think businesses should think twice about using FedEx as their courier, because if I see them as the possible delivery service in the future I will avoid like the plague.