Darren Drew

Brand new Sharp drying machine less than 30 days old stopped working, repair guy came out to find the heating element had melted through the plastic back cover, snapped the drive belt. Why would a heating element had a plastic cover?? Currys customer service guy called me days later to say the dryer would be replaced and that model was no longer available? i could have 20% increase and if wished could pay more as i didn't want afire risk in my house. My Wife called the sales people who wouldn't honor the 20% increase or allow us to pay extra. Then said they have no machines in that price range £389. So we asked for a refund, to this day we are still waiting for the refund, contact them via social media get the same crap, please submit details, then nothing until 48hrs later same response, may get a message saying your query has been passed on to a specialist. The machine was delivered on August 24th, Installed 31st August went wrong 23rd Sept and its now 5th November and nothing. This store only want to sell products when it comes to warranty they do not want to know. I don't think i will ever be refunded and as it is had to purchase another Tumble dryer but from another company.

Scammers. Looked on their website choose an Italian restaurant locally made the booking Gourmet Guide called me to say they had prepaid the voucher, which was blatant lie. When the bill came i asked regarding the voucher the owner has never dealt with Gourmet guide, never had a phone call to prepay the voucher. I paid the bill spoke with the owner regarding the issue, emailed gourmet Cc'd the restaurant who has also tried calling with no answer, i have had no reply apart from automated "currently unavailable". In todays current situation if a family had been given a voucher for a meal imagine what would happen when they find out that the voucher had not been prepaid? This would leave the restaurant and family in a awkward position. I would not use these clowns.
Tried calling no answer, in fact didn't even ring dead tone.
update 29 November 2024. Website still allows you to purchase vouchers up to the value of £500, but they still do not answer emails or calls.

DO NOT BUY ANY VOUCHERS FROM THEIR WEBSITE AS SHOWS YOU CAN STILL PURCHASE.

Super helpful. Was easy and didn’t get bombarded with phone calls like I had previously from comparison sites.

Utter garbage. Tyres to be delivered 23 Jan, then get email 2days before stating unsure as to when the tyres would actually arrive. Ask for refund as tyres are urgently needed but will not give a refund “in case they arrive” as deemed still in transit. In my opinion it’s their job to chase DPD (dozy parcel drivers) not mine. Not given any date as to when the “deemed in transit” cut off date is. Plus not even a UK company.

Super helpful. Ordered the parts and paid for next day delivery sure enough they arrived next morning. They called me prior to shipping discussed what I was after and advised on certain things. Amazing I had been trying to find these fork stanchions for months and been fobbed me off by numerous suspension companies that told me they are unavailable, wait until end of the season and then there was the ones that didn’t even bother replying. I will certainly use brooks for my parts from now on.