SO

Sophie

Storbritannien

Anmeldelser

Anmeldelse af Vax UK


Bedømt til 5 ud af 5 stjerner

Peter was an absolute gent

Peter was an absolute gent. Listen to my issue and offered the perfect solution. Such a wonderful experience & I'm so grateful for his help ✨

4. august 2025
Uopfordret anmeldelse

Anmeldelse af Yodel by InPost


Bedømt til 1 ud af 5 stjerner

Awful! Parcel got stolen as it was left on doorstep

Awful! Driver left my parcel on my doorstep in view of the whole street and ran back to the van. The parcel got stolen thanks to the driver not caring enough to put the parcel in a safe location.

30. april 2025

Besvarelse fra Yodel by InPost

Hi Sophie,

We’re sorry that you have had a poor experience with us. We are seeing a higher than normal number of parcels in to our network and we are sorry that we have not been able to deliver the high standards that we normally do.

Anmeldelse af Bohomoon


Bedømt til 5 ud af 5 stjerner

Amazing & beautiful jewellery!

I have ordered 4 times in the last week because the more I look on the website, the more beautiful pieces I find! I took a wild guess on my ring sizes and it was super easy to send back to get them replaced when some didn’t fit ✨ outstanding customer service, easy to contact & the girls I spoke to were so kind!

21. marts 2025
Uopfordret anmeldelse

Besvarelse fra Bohomoon

Thank you for your lovely review, we really appreciate this!

Anmeldelse af WeightWorld.uk


Bedømt til 3 ud af 5 stjerner

Can’t really comment

Unfortunately my package wasn’t delivered to the correct address - courier fault. WW offered to send out a replacement which I’m still waiting on receiving as one of the products were out of stock 🙂‍↔️

24. februar 2025

Besvarelse fra WeightWorld.uk

Dear Sophie,

We sincerely apologize for the inconvenience you've faced with the delivery of your package. We completely understand how frustrating this situation must be. Please rest assured that we are doing everything we can to resolve this issue as quickly as possible.

Regarding the replacement, we are aware that one of the products was out of stock, and we are working hard to fulfill your order as soon as the stock is available. We recommend reaching out to our customer service team directly to explore alternative solutions or further updates on the status of your replacement.

Additionally, we have already raised a complaint with the courier service to address the delivery issue. We are committed to improving our service and ensuring that this does not happen again in the future. While we rely on third-party courier services, we are continuously working to prevent such occurrences.

Thank you for your patience and understanding. We are confident that we will resolve this matter soon.

You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970. We also have a live chat option on our website which you can use to instantly connect with one of our advisors. We are available between 8 am to 6 pm Monday to Friday.

Kind regards,
Customer Services

Anmeldelse af LOOKFANTASTIC


Bedømt til 5 ud af 5 stjerner

Haven’t yet received :( Updated!

Cannot comment on the products as my parcel got delivered to an unsafe location so I haven’t received it :( not LF’s fault, more the courier. Hopefully LF can help with this issue though 🥹

Update: LF have been amazing with this issue, cannot recommend enough ✨

23. januar 2025

Besvarelse fra LOOKFANTASTIC

Hello
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order.
I have sent you a message to your online account with a further update on this.
Regards,
Jane

Anmeldelse af LOOKFANTASTIC


Bedømt til 5 ud af 5 stjerner

Sorted my issue immediately

Sorted my issue immediately. Very happy 🫶🏻

22. maj 2024

Besvarelse fra LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Anmeldelse af Yogamatters


Bedømt til 5 ud af 5 stjerner

Stunning product

Stunning product

3. april 2024

Besvarelse fra Yogamatters

Hi Sophie,

Thank you for the review, we're happy to hear that you love the product.

Best Wishes,
Lily & The Yogamatters Team

Anmeldelse af Energie Fitness


Bedømt til 5 ud af 5 stjerner

Love love love

Amazing atmosphere, loved all of the classes that I’ve tried apart from the cycle class on a Wednesday 🙂 staff are outstanding ♥️

23. februar 2024

Anmeldelse af LOOKFANTASTIC


Bedømt til 2 ud af 5 stjerner

Products were amazing but….

Products were amazing, but bottle was damaged on my shampoo so half of the product was in the box🤕

Update: Jess was fantastic and arranged for a replacement. So 5 stars from me 🫶🏻

10. maj 2023

Besvarelse fra LOOKFANTASTIC

Hello Sophie,

I am sorry that you weren't able to take my call today.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,
Jess

Anmeldelse af Crocus.co.uk Ltd


Bedømt til 4 ud af 5 stjerner

Was disappointed in the condition of…

Was disappointed in the condition of the plants but customer care was amazing

14. februar 2023

Besvarelse fra Crocus.co.uk Ltd

Thanks Sophie for taking the time to share this. It’s never easy to hear we’ve disappointed a customer, but your feedback will help us improve, so thank you. We’re always happy to help so do email us at customerservices@crocus.co.uk if you need anything else.

Kind Regards,
Crocus Customer Services

Anmeldelse af Tropic Skincare


Bedømt til 5 ud af 5 stjerner

Beautiful products

Beautiful products. They smell absolutely gorgeous! Already got my basket full for payday! Finally found skincare that works for me

12. januar 2022

Besvarelse fra Tropic Skincare

Hi Sophie,

Thank you for the beautiful 5* review.

It sounds like you enjoy using our products and much as we love making them, it's also great to hear about how well our products are working for you! 😊

Love Tropic xxx

Anmeldelse af Ann Summers Ltd


Bedømt til 1 ud af 5 stjerner

Not impressed with lifespan of this product

I got the Moregasm+ wand and it was absolutely amazing. That was until the motor stopped working after a couple of weeks. Not impressed for the price.

4. december 2020
Uopfordret anmeldelse

Besvarelse fra Ann Summers Ltd

Hi Sophie,

Thank you for taking the time to leave a review.

Thanks for taking the time to leave a review. Can you please email support@annsummers.com using the reference TP107636 in your subject line so I can help you resolve this?