The customer service is horrible!!!
The customer service is horrible!!!! Would rate 0 stars if I could.
I booked for a show, then decided to see an earlier viewing so requested a refund (a week prior to my showing). It’s been a month now and I’m still yet to hear from/ receive a refund.
This cinema deserves to go in administration so another can take its place. Horrible horrible business.
Not to mention the crap seats and mortgage we had to take out for popcorn.