Tezzy Murphy

Storbritannien

Anmeldelser

Anmeldelse af Anker


Bedømt til 5 ud af 5 stjerner

Lasts 24 hours no problem.

I believe this Anker Sound core is quite a good sound speake for Bluetooth. I did have a problem with one, Bluetooth Sound core, thankfully the Anker.co.uk for eBay or Amazon, did replace it with a new one, I was surprised, that they were so keen on getting this resolved. The speaker lasts for 2 whole days on a low volume and about 12 to 15 on quite loud and loudest I'd say you'd get through about 13 plus hours to about 12 depending on the bass of music. I would recommend this product. Well worth the price, the sound is crisp and has great treble sounds, bass is rich, the speaker is really, sweet and small to cater for your bag or backpack when going out on trips. Thank you Anker for a quality product.

6. februar 2025
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Anmeldelse af O2


Bedømt til 1 ud af 5 stjerner

Zero stars

Zero stars, 02 signal is below par and I live right next to Canterbury city centre, I get speeds of -104 dbm and if I'm lucky, I get to about -98, now I've tried Vodafone, three and now 02, they're all the exact same for signal problems. They rely on masts, so they put them all on the masts, 8 can understand why people are so frustrated with these companies, they're all the same exact signal and below par, not one of them stands out, the only option I have left is EE. Are you sure you're not part of Vodafone and three network 02 because you're all the exact same as the others. Kind of hilarious to be fair, not one actually stands out from the rest, so people are paying a lot of money for something that even smarty and others lower their services and tariffs, yet the big two 02 and Vodafone are charging people over the odds, for something they all do the exact same. People need to wake up! These are the exact same networks that don't stand out, possibly government owned, hence why they're allowed to charge people over the odds for something even the cheapest network can have the same signal. You're all a bunch of jokers. Not worth spending a penny at all. Avoid 02 at all costs.

6. oktober 2024
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Anmeldelse af Lebara Mobile (UK)


Bedømt til 3 ud af 5 stjerner

Signal below par and not.confisent on this company

I must say Lebara are good at customer service, 5 out of 5 but the problem I'm having, is I've tried three Sims from three, Lebara and 02, the two that were the worst for signal was Lebara and three network, even though I asked what was wrong with the signal, as it's been over two years since the problem happened with three network, I changed networks due to that problem, change over to 02 same problem, Lebara same problem, so obviously in a busy city where I live, it isn't necessary to help potential customers use a service they pay for? When in reality I'm not paying for something that doesn't work, it's such a pity this problem hasn't been resolved, and this is a university, college area and cathedral church that is world wide known in the UK, can't get a good signal at all. I thought Lebara was going to be good when I first enquired about getting a SIM over two weeks ago. Get the SIM and I'm having issues already, I've used the SIM in two phones and they're the exact same. Videos load up but don't run smoothly to watch, very frustrating and kind of upset that three companies can't sort a mast out, 2 years later, kind of disgraceful in this day and age. Not sure why people want 5g when 4g is just perfect, 5 g just made things worse with the masts being affected. Loss of customers, kind of showing with the big three Vodafone 02 and three, they're basically have the exact same bandwidth and signal dBm. Exact same ... No real difference there, be wise in what offers you good signal and what companies want from you, they just want your money, they don't care about the infrastructure and if they do it's not for your behalf as all. They'll bend over backwards for their governing bodies and corporations. Not us the people, the paying, people. Sorry but you've lost another customer, could have been good.

5. oktober 2024
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Besvarelse fra Lebara Mobile (UK)

Hello,

Thanks for taking the time to leave a review. It is very disappointing to hear you feel this way and we would love the chance to put things right. As you left your contact details when leaving the review, a member of my team will reach out to you ASAP.

John-Paul Patten
Operations Director

Anmeldelse af Tomato Energy


Bedømt til 5 ud af 5 stjerner

Worth it if you're struggling with your current supplier

The company is quite new, I would say they do well at being affordable, to what I was going through with British gas in the past, which was too expensive for me. The My Watts account is good to see your usage and ways to add your meter readings, monthly. It was a little daunting as to how to pay for it online, you would have to pay by phoning them up, I'm not sure if they do direct debit, which I will ask the next time. The person I spoke to when paying was very friendly and quite helpful. I was a little dubious giving out my details, but I got a confirmation as an email was sent confirming payment details. I'd give them a go if you're struggling with your current electrical company. It has helped me a lot and thank you Tomato Energy, I just hope this carries on, as it would help a lot of people in debt with their electrical company.

9. september 2024
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Besvarelse fra Tomato Energy

Hi Tezzy,

Thank you for taking the time to share your detailed feedback. We're genuinely sorry to hear about the frustrations you've encountered, and we truly appreciate your patience.

We understand that communication is key, and we're actively working on improving our customer service and online account management to make it easier for customers like you to access essential information.

Our team has received your details and will be in touch shortly to address your concerns and clarify your tariff, payment process, and other queries. We want to assure you that we're committed to improving these areas and delivering the level of service you deserve. Please know that your feedback is invaluable in helping us grow and improve.

Thank you for giving us the opportunity to make things right, and we’ll do our best to ensure a better experience going forward.

Customer Service Team at Tomato Energy

Anmeldelse af Three UK


Bedømt til 1 ud af 5 stjerner

Bad reception and bad customer service

One of the worst networks around the past 2 years. I thought they would have got better over 2 years ago, saying they're upgrading for 5G, the mast where I live was taken away, so I barely get through 130 GBS a month, I'm paying for an unlimited SIM for data and others. I've phoned them over 60 times, they don't bother replacing masts they took away. There's no point being with this company after being with them for over 12 years. I've actually had enough of their games, poor network service and bad service from the call centre. I won't be coming back to this company when I usually get passed 600 GBS a month. When I first started monthly pay. Avoid these incompetent executives and managers as well as engineers that don't have a clue how to connect people in a university town of Canterbury, in Kent. Works fine when near a phone mast, don't work well at my home anymore for the past two months. No matter how much I've told them about the problem , they say it's my phone, changed my phone, same thing, so beware they take the Mickey out of you and think you're dumb. I tell the 3 network on FB and they don't care. If you want good network providers, try EE or Lebara or 02, at least you'll get better reception. Avoid these two Vodafone and three and all the networks that rely on three's line to connect people. Three used to be good about 3 years ago. They're the worst now, more than ever. If you want a reliable one, leave these depressing and annoying customer service and they only care about raking your money. Nothing more, this is the last month I'm using three's network ever. I'm taking a stand about the bad service I'm getting from a company that never cared in the first place. It's such a pity, but this is your doing three, not mine. You've made me into a fool and I'm not having that anymore.

7. september 2024
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Besvarelse fra Three UK

Sorry to hear about your experience, Tezzy. We understand that mast changes can be difficult as we complete 5G upgrades. We hope things work out with your new provider, and apologise that we couldn't provide the service you had expected.

Anmeldelse af Energie Fitness


Bedømt til 4 ud af 5 stjerner

Updated review from the changes made lately

The
Énergie fitness in Canterbury has got a little bit better than from when I wrote the last review. The machines have been fixed, it's just certain free weights like dumbbells and barbells that need a service. I must say Emily, Anthony and Charlie have done wonders at the gym, they have changed the gym in a good and friendly way. A survey wouldn't go amiss with what customers would like. Classes would a bit too. Toilets are always clean and they have ensured that the gym is running well, unlike in the past. I would recommend them, very helpful and always try to maintain a great service. I do think the owners of the franchise should listen to their employees a little more as they are really trying, Emily does put her heart in the gym and so does Anthony and Charlie and a few of the new ones are getting the hang of the place. A good atmosphere and people there are quite friendly once you get to know them a little. Thanks for making the gym a better place to what it was.

19. juni 2024
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Anmeldelse af British Gas


Bedømt til 1 ud af 5 stjerner

They're a robbing company

Honestly this company has put me in debt for the first time in my life and it was British gas, well done you robbing evil corporation, 200 years of robbing people daily. I'm surprised people haven't run away from your corrupt company. I can't even switch to a other company that is a lot cheaper than your company. You take from the poor as usual and don't care, I'm sure you sleep well at night. Knowing you're getting paid well. You're all evil making money out of people that know no better. You haven't helped anyone. Only helped them be in debt. 200 years of being a professional robbing corporation. I won't be paying my arrears till I get my switch to a company that is a lot cheaper than yours. I can't afford 66 pounds a month and I'm on universal credit. You're evil to the core. I can't even find work because I'm so anxious, feeling suicidal, I would rather pay my rent than pay your corrupt company at least I know I'm safe. You're just scamming people left, right and centre daily and you know it. You make millions profit. That in a sense says you're stealing from us. Beware of this company people. The government is on their side and the government should know better than work with these robbers. I never chose this company due to Nabuh going down. Never been in debt with electricity or gas before I moved unwillingly to this corrupt company.

17. maj 2024
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Besvarelse fra British Gas

Hi Tezzy, thanks for taking the time to leave this review and not great to hear. This will be looked into further, please send a DM to @britishgashelp on X or a PM on Facebook & include #Trustpilot . Catherine

Anmeldelse af Three UK


Bedømt til 1 ud af 5 stjerner

This Three network is a con

This Three network is a con. I specifically asked for their 16.00 pounds per month. I just see on my bill £18.76. what's with the £2.76 ? After I got a call from one of your staff that it was £16.00 I find I've used nothing over my balance yet I see 18.76 now I'm seriously uad enough now. I'm going to be recording my conversation with a three staff member today. I swear down this is not going to be a good one for you three network. Now I've given you enough slack and been a loyal customer . This is taking liberties. You're literally lying to me and you're charging me over what I was contracted for. I have the paper work here in my hand that it is 16.00 I even got a bloody call from your people at three it's 16.00 what daylight robbery is this? Very unprofessional and very not good. I will be escalating this to a complaint and this is going to go to ofcom and if this is not going to be sorted I'm going to the ombudsman. You people are snakes. Beware people. These people at three don't deserve customers. I've had enough now. Seriously. You people are not honest and business like. You're cons. Not happy at all. No wonder people don't like you. I understand their anger. Seriously three. You're taking liberties here. Today you won't hear the end of it. Be prepared because I'm not having this you bunch of crooks.

11. november 2021
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Besvarelse fra Three UK

Hey Tezzy, we're sorry to hear that you've been charged extra on your bill. That's not something we'd want for our customer. If you've been charged extra we're happy to get this looked into and investigated. Chat with us here https://rb.gy/ogcjyz and we'll get this fixed for you - Reece

Anmeldelse af Primark


Bedømt til 1 ud af 5 stjerner

Zero stars in fact

Zero stars in fact. I come in to buy clothes and when certain jeans , did not fit. I returned them, upon returning , I had encountered a female that was beside the cash register but on her phone distracted and very unprofessional. I asked where is the returns area, she just pointed in the direction to where all they had was one person on the counter, yet this Primark employee was blatantly on her phone, not helping other customers. It makes you wonder why they bother coming in to work. To be on their phones while at work and where people are watching her. Very unprofessional at best. Why come in to work. There are times and places for those things. Staff can be nice and helpful but this one took the biscuit. People like that should not have a job if they're there to get customers money that pay their wages. Disgraceful. Never again will I shop there and to complain directly , nobody is there. What's the world in clothing shops come to in this day and age while others work hard and try this female didn't even bother. Pathetic ... This was in the Canterbury store UK.

14. oktober 2021
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Anmeldelse af Three UK


Bedømt til 3 ud af 5 stjerner

Do the research before phoning up 3 for new contract

I've been with three for quite some time now on pay monthly. I gave them a good review last year but this year they tried to scam me with two contracts luckily found a better deal on a third party site like go compare etc. I did say I was going to give 5 stars but the staff at 3 network thought 8 was gullible and didn't do my research. If I wanted a worse deal I would have gone onto 02. As they're near enough the same. This is how you lose customers 3network. Loyal ones too. Your staff should be helping your customers that pay your salaries. You're great but you're not the best . I am sorry but the way you deal with your existing customers is atrocious. Salesmen are not doing a good job. I only stayed because you got a good deal for 16 pounds on the unlimited . It's sad how I see so many potential customers on trust pilot lose faith in your company. I feel for these people on here. If I were manager I would help these people out to the best deals. As you would your own family. Some people work some don't. Other than that your network isn't the best. Always something wrong with internet connections at times. Just make sure potential customers do your research first. There are some good staff at 3 not all unfortunately. I'm still waiting for my paper work on my contract . No telling what I'm on in my email or in the post. This should be easy for a big company to do. It seems there are staff that aren't communicating well enough through their systems. Please wake up three or you will be behind the big two again. EE and 02. You should be first if you cared more .

5. oktober 2021
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Besvarelse fra Three UK

Hey Tezzy, that's definitely not the experience we'd want for our customers. We always try our best to give our customers the best offers available. We constantly change our offers to keep the competitive with the market. Will pass the feedback across our team so they can check what best can be done to assist our customers.In regards to you getting a copy of your contract, chat with us here https://rb.gy/ogcjyz so we can assist you further. Thank you for taking time to write this review - Reece

Anmeldelse af Amazon.co.uk


Bedømt til 1 ud af 5 stjerner

Products I specifically asked for are tedious and time consuming

Asking for products such as cooking pots that are only copper or cast iron . Yet it comes up with pots that have coppers as well as aluminium. Seriously is this how you sell products to customers by wasting their time looking for products that take hours. This is a ridiculous app and to contact support is non existent yet sadly the online assistant is lost and doesn't have a clue at all.speaking to a real person. Is nowhere. What a joke of a company. Very average at best. Algorithm don't work to what your looking for. So I'm not wasting my time with this junk company. Aluminium seriously is bad for your health. Yet they're trying to sell you this metal with copper or cast iron. No thanks

19. september 2021
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Anmeldelse af eBay


Bedømt til 1 ud af 5 stjerner

Products are not related to what I'm looking for

I'm looking for pots that don't contain aluminium yet when I out in copper pots and cast iron pots it still has aluminium inside of them. What a complete joke. Assistant is lost and comes up with things I'm not interested in and hasn't got the product associated with what I asked

19. september 2021
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Anmeldelse af HSBC UK


Bedømt til 1 ud af 5 stjerner

O stars

O stars. This bank I moved to HSBC is a complete joke. They don't want me to have a savings account like the other banks I was with or an overdraft. I will be leaving this bank very soon as I've had enough of their excuses and there online banking rubbish is pathetic. What bank does this to their own customers? HSBC does. No other bank has done that to me as a customer. Unless you got millions they'll lick your butt. Definitely leaving this bank shortly. Avoid at all costs people.

19. august 2021
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Anmeldelse af Three UK


Bedømt til 3 ud af 5 stjerner

The internet is worse this year and…

The internet is worse this year and loss of signal is bad at times . I've never had this problem till last year December on the third week . I don't understand why your 4g or 3g isn't working good anymore three network . I've phoned up customer service many times yet I'm still having issues with my internet on my mobile plan . Please check the Canterbury area three.

26. januar 2021
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Besvarelse fra Three UK

That's definitely not an ideal experience we'd want for you, Tezzy . We do care for our customers & we'll do all that we can to change this experience upside down for you. We know how annoying signal issues can be. We’re in the process of updating our whole network to improve our 3G/4G sites along with 5g roll out and get us ready for the future. You should start to see a better service soon. Since there hasn't been any improvement yet, please do join us on chat from our website or call us on 333 & we'll do our best to help - Kinjal

Anmeldelse af HSBC UK


Bedømt til 1 ud af 5 stjerner

No I'm seriously doubting this useless…

No I'm seriously doubting this useless bank . I've tried to pay my rent online using my card details . 8t sends a code to my phone. I not it in . Yet every month I'm having problems paying what I owe for bills . Yet this Chinese bank is ridiculous and it's security is a joke . This is not a convenient bank at all . It causes more aggravations than it actually helps. I will be leaving this bank very shortly . Avoid this bank at all costs . Their customer service is atrocious and help is non existent . Voice recognition is a joke too . Not at all happy about this rubbish bank . Every month . You're a joke HSBC . Seriously . Look at your ratings . Dumb bank

23. januar 2021
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Anmeldelse af Nabuh Energy


Bedømt til 3 ud af 5 stjerner

Could be a better company

Nabuh is good for fixed rates of 12m's. But their payments online for my direct debit isn't recognising my card . It still comes up with my old debit card details . The app needs a great deal of work . They do go up every year in price . Standing charge is a little expensive . If you're struggling with finances , I've tried to ring up nabuh in the past , long waiting lines. Emailing them to sort that problem with my direct debit was a nightmare . Nobody from Nabuh helped sort the problem out. It seems they don't recognise my number but have had my phone number for over 15 years . So not sure what they're on about . I'm currently looking for another utility company that actually cares about their customers like E that has warm home discount and loyalty credit if you're with them for over 12 months . No standing charge . I got no supply for gas but I am still paying everyday for something I'm not even using . Does work out more expensive . Last month is next month . So maybe it's about time I left after 2 years with them . No customer credit for loyalty . They want your money even though it's just standing there doing nothing for heating the place up in the coldest months of the year. They don't care . Not cool being frozen in your own home .

17. januar 2021
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Besvarelse fra Nabuh Energy

Hi there, thank you for your review. I am very sorry to hear that you were dissatisfied with the service provided to you. You have my word that I will do my utmost to fix any issues you are currently experiencing. Can you email us at customerservice@nabuhenergy.co.uk with "Trust Pilot Query" in the subject line of the email? I can then call you to discuss the matter in greater detail.

Anmeldelse af Lloyds Bank


Bedømt til 1 ud af 5 stjerner

Not a good bank for customer service or security

I was with this bank since 1998 . It Was ok for a little while but when it came to fraudsters taking my money out and Lloyds not implementing a change to my card after the second time I left for a other bank . I found it to be the most off putting bank ever . Very unhelpful staff when going into the bank . Long queues . Even the call centre is a joke . Very slow and unknowledgeable . I'm glad I left this bank . Won't ever go back .

6. november 2020
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Anmeldelse af Three UK


Bedømt til 5 ud af 5 stjerner

Good for data plans and service

I've been with three on contract for about four years and about 6 years on pay as you go . I have had some good help from three network operators before and some that haven't had much training in getting customers to stay on and find a better deal . I was going to go to Smarty , but all I wanted was a better deal at a better price with more data . Gladly three did have a better deal as I did not want to leave them and change number . I was close but thankfully I was talking to a lady called Shan I hope I got that right . She did try and find a better deal and she did but others I spoke to weren't interested . I was taken aback by the way some staff were just following their company price plans . If there was more flexibility in data like 50gb , 80gb . They would have been perfect for me but I was glad that Shan got me one that was 100gb at a better price . Some of the staff know exactly what they are doing and some don't . I'm just being honest . The overall experience I've had with them is good but could be better . Which is why I stayed . Thanks three for helping .

6. november 2020
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Besvarelse fra Three UK

Sounds good to know you've been offered the best deal available with us. We always strive at giving the best customer experience & we assure you we understand this situation and will keep your best interests at heart. Thank you for the lovely feedback we'll definitely shout this out loud - Floyd

Anmeldelse af Twitter


Bedømt til 1 ud af 5 stjerner

Twitter was ok till this covid19…

Twitter was ok till this covid19 happened . I left Twitter because they seem to censor people with half truths . Delete your accounts etc. Be the change . Try minds and be awakened by the real truth not lies baked to make the world seem a better place when in fact it isn't .

7. maj 2020
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Anmeldelse af iD Mobile


Bedømt til 1 ud af 5 stjerner

I'm a non customer

I'm a non customer . I had been a victim of identity fraud . The way they have dealt with me is very sad . All that is correct is my name and address . I'm not sure how they allowed the fraudster (s) to obtain a contract in my name . When the bank sort code and account are so different to the bank I am with . They don't tell me anything about what bank it is or the whole sort code . Yet they still send threatening letters to my address . I'm with three network the best network by miles in the UK . Why would I go to this rubbish telephone company ? Why make it so easy for fraudsters and identity theft ? Beware at all costs . Yours could be next . The law needs to change and so does id mobile .

19. marts 2020
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Besvarelse fra iD Mobile

Hello Tezzy,

I am sorry to hear that you have fallen victim to fraud.

A fraudster, (if able to acquire your personal details) is able to provide these details to complete a purchase in your name. You'll need to contact Action Fraud UK on https://www.actionfraud.police.uk/

Once you've logged this, please send us an email on socialqueries@idmobile.co.uk with the crime reference number and some details so we can get this logged to our Fraud Team to investigate further.

Kind Regards,
Mohammed