One of the good online experiences of customer service
I've recently built myself a new bike for bike packing, so have researched various components and online retailers. I don't like to give a review until I have committed, or for whatever reason it has to be returned.
Some sites do not make this process ready, I don't understand why, because I never return to these sites. Biketart were grest though and made the return easy. I will be using them again if needs be.