Big cancellation charges for selling vehicle
Beware of cancellation charges when selling your vehicle. I sold my vehicle and was hit with big cancellation charges, I contacted customer services and got nowhere in trying to reduce the charges, I was informed that if I found another vehicle and reinsured with them then I would get a refund of the charges otherwise nothing could be done.( ah, so they can be waived then !!). I haven’t replaced my vehicle in the time frame to re insure so in my opinion it is another way for insurance brokers and companies to charge extortionate costs if they wish for a service that takes minutes to process, gone are the days of customer friendly companies who want to source a great deal to keep you a a loyal customer and not go elsewhere, todays culture is an attitude of “ that’s the price, take it or leave it and read the small print “ the actual response I received when asking if the charges could be looked at was “ no, you can either pay now, leave your direct debit to pay it or we hand it over to a debt collection service, which would you prefer ? “
Doesn’t make me want to use one Call Insurance again ! What a shame
4. oktober 2024
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