Storbritannien
Anmeldelse af Secure My Booking
Quick and easy and very helpful AI advice when the upload function did not work.
Besvarelse fra Secure My Booking
Thank you for sharing your experience. I am glad the process felt straightforward and that the guidance helped when you ran into an issue with uploading, however we don't use AI, our customer services team talk directly to users of the website! It is good to hear everything was resolved smoothly in the end.
Anmeldelse af Clothes Doctor
These washing products smell lovely. And so do the knitwear sprays that negate the need to keep on washing your special cardigans and sweaters. A quick spray and left on a hanger to dry and they are as good as new. And because you only need a small amount, they last for ages. And the leather balm works a dream as well as smelling so good.
Besvarelse fra Clothes Doctor
Hey Lesley,
We’re so thrilled to hear your feedback, it really brightened our day! Thank you for taking the time to share your experience.
Anmeldelse af World of Books
Besvarelse fra World of Books
We appreciate you sharing your positive experience with our customer service. We are so glad to hear it!
Alan
Anmeldelse af Clothes Doctor
Always great products, value for money, and I am going to try out the subscription service for recycled detergent and conditioner. I had an issue with the ordering process and the service from Evri is not consistent, sometimes delivering packages that have been squashed or wet.
Besvarelse fra Clothes Doctor
Hi Lesley,
Thank you for your kind words about our products and your interest in our subscription service for recycled detergent and conditioner! We truly appreciate your feedback.
I’m sorry to hear about the issues you experienced with the ordering process and the delivery from Evri. We understand how frustrating that can be and are committed to improving our service. Your experience is important to us, and we will address this with our delivery partners to ensure better consistency in the future.
Thanks again for your support, and we hope you enjoy your subscription!
Thanks,
Jamie
Anmeldelse af SportsShoes.com
Besvarelse fra SportsShoes.com
We appreciate your positive feedback; we are delighted you valued our good price, efficient buying process, and quick delivery!
Anmeldelse af SURI - Award-winning Electric Toothbrush | B Corp™
Good value for money. 2 years on and my toothbrush is still going strong.
Anmeldelse af Mimeo Photos
Besvarelse fra Mimeo Photos
Thank you, Lesley! We’re so glad to hear the process felt easy and that your photos came out looking professional, that’s exactly what we hope for. We appreciate your feedback and support!
—The Mimeo Photos Team
Anmeldelse af Merry People
Great quality waterproof boots in stylish design and fabulous colours. Excellent delivery experience as well.
Besvarelse fra Merry People
Thanks so much! We’re so glad the boots—and the delivery—hit the mark. Stylish, waterproof, and right on time… just how we like it!
Anmeldelse af Lakeland
Anmeldelse af Lakeland
Got what I wanted quickly. Great personal service by a real person at checkout.
Anmeldelse af Wintour
Anmeldelse af Vestiaire Collective
Good for selling with support to send your goods, plenty of choice in how to send goods.
Besvarelse fra Vestiaire Collective
Dear Lesley,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team
Anmeldelse af DesignMyNight
Such a good evening, felt an intimate atmosphere even though in a pub setting. No hustling for seats, everyone there for the same reason: to hear an interview by an inspirational man of an inspirational woman. The whole experience was heartening, honest and raw.
Besvarelse fra DesignMyNight
Hi Lesley, thank you so much for your great review. We're so happy to hear that you had such a good time and hope you find something incredible on our website again soon.
Anmeldelse af Saint and Sofia
Very quick and efficient buying process, plus delivery. I loved the earrings, have worn them 24/7 since they arrived. My jeans did not fit me very well so they were returned, but they were excellent quality.
Besvarelse fra Saint and Sofia
Hello Lesley,
We’re glad that you enjoyed your earrings. We’re really grateful and appreciate you taking the time to share your rating with us.
Enjoy the rest of your day !
Juliette
Anmeldelse af communityclothing.co.uk
Top quality clothing - the cut, the stitching, the fabrics used including the denim: all excellent. The customer service communications are also brilliant and efficient, you feel a personal touch.
Besvarelse fra communityclothing.co.uk
Hi Lesley, thank you for your review and supporting makers across the UK by shopping with Community Clothing.
Anmeldelse af Vestiaire Collective
I took my sold item to the delivery box at my local garage and found the instructions difficult. When I scanned the barcode given to me, the Evri box opened for deposit, not the Royal Mail box. And over a week later, my item has still not been delivered. Furthermore, it is impossible to send an email to Vestiaire to find out what has happened.
Besvarelse fra Vestiaire Collective
Dear Lesley,
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience you experienced with the delivery process. We understand how frustrating it can be when communication is lacking.
We regret to hear that the item you shipped has not reached its destination yet. We also apologize for the difficulty you faced in reaching us via email. To assist you further, please provide us with the reference number of the item in question. You can contact us through the App via chat or our Help Center, and our team will be glad to help you resolve this issue. If you are unable to contact us via chat, we kindly invite you to get back to us here.
Thank you for your understanding. We hope to assist you soon.
Kind regards,
The Vestiaire Collective Team
Anmeldelse af Vestiaire Collective
Besvarelse fra Vestiaire Collective
Dear Lesley,
Thank you for taking the time to share your feedback with us 😊
We hope to see you again very soon and wish you a great day!
The Vestiaire Collective Team
Anmeldelse af Lakeland
Anmeldelse af DPD UK
Anmeldelse af Evri
Besvarelse fra Evri
Thanks for taking the time to leave a 5 star review!
