Ian

Didn't want to spend £45 for excess insurance waiver on my forthcoming car hire. Seems that all car hire companies significantly over charge on this. I found Questor online and got the same cover for £14. The process was clear and easy to complete. Highly recommended.

Easy to buy the travel insurance on line, choice of 3 different cover levels. Positive experience.

My GP referred me to Oviva last October as I had been diagnosed as pre-diabetic. I opted to join the online programme. The blurb said I would have a personal coach and that I would have regular telephone appointments throughout the 9 month programme. Dream on! I started to have doubts about this company after the first few weeks when I used the chat function within the app to ask various nutritional based questions. I only received a response on 1 occasion. They told me to continue to log my meals on the app and that I would receive regular feedback. Well, I have received feedback just once and that was after logging all my meals, day in and day out for 4 months! Yes, 4 months of meal logging to get feedback on 1 single occasion. The app generates plenty of childish repetitive comments like "you're smashing it" and "you're an expert" just because you regularly log your food. The app is also basic, there is no allowance made for portion size which seems to defeat the object. Now 6 months after joining this "programme", I have never been offered a telephone appointment nor spoken to anyone at all. If my coach does exist, they have never contacted me. Makes me wonder if all the reviews from peopIe are genuine who state they've received excellent support and had regular telephone appointments. I'm now using My Fitness Pal which is a far superior app to Oviva's and its free. Best of all, I've now received a message from Oviva saying that as I haven't used the app for some time, I will be removed from the programme. That's fine by me because it hasn't felt like I've been on their programme for the last 6 months. The only reason I'm giving them 2 stars instead of 1 is because some of the reading at the beginning was useful. That said, the same information is freely available in numerous places online if you take the time to find it. I have a GP appointment coming up and I will tell him exactly how poor my experience with this company has been. Presumably they have received money from the NHS for my referral. They should pay it back, they've done practically nothing to earn it.

Would have been 5 stars but there seems to be a problem sometimes when booking for Bannatynes

Excellent price for 2 Goodyear tyres. Booked and paid for online, fitting booked in for the following morning. Also swapped my tyres round free of charge. Positive experience all round. Would recommend.

Very easy to buy on line. Great value for money.

Great value monthly bundle. No problems.

Purchased a coffee machine online, competitive pricing and good service. Item was received quickly, well packaged and exactly as described. Recommended.

Very pleased with our recent purchase. It's an excellent hoover, easy to operate and it came at a great price. It does a really good job on both carpets and hard floors. Lots of power for such a compact, light machine. It arrived very quickly from Hoover Direct and was well packaged. Highly recommended!

I wanted Public Liability cover only which was easy to buy. The website was nice and clear and easy to navigate. Add on options nice and clear and a good price. Easy to complete the purchase. Recommended.

Nice clear website, policy was easy to set up and buy. Good price.

Purchased outdoor corner sofa set and table. Very good price, delivery was quick and was well packaged. Very pleased all round.

We have used checkatrade on 4 separate occasions and each time, we have been very pleased with the contractor. Each one has been friendly, reliable, polite and has completed work to high standards. Having moved to a new area, checkatrade has been invaluable.

Excellent value for money policy, high cover levels and cheaper than other well known names. Easy to complete the policy on line.

Item received promptly, works well. Very pleased.

Excellent service. Will definitely use again.

Jigsaw was dispatched very quickly and arrived faster than stated. Very pleased.