Responder at FoneTool : Megan Z.

My background : retired software engineer.

Reported a problem regarding a connection problem to FoneTool server (firmware list).

Fast first response to my problem reporting.
I was instructed to try some relevant actions to see if the problem was solved and report back to FoneTool support.

The actions did not solve my problem which I reported back.

After a while Megan Z reported that the server had been optimised and i should try again.

And the optimisation solved my problem and I was able to perform my iOS upgrade.

Thank you for your excellent service :-)