ABSOLUTELY AVOID – UNTRUSTWORTHY AND UNPROFESSIONAL

DESPITE CALLING AND CLEARLY CANCELLING MY MEMBERSHIP, ENERGIE FITNESS KILBURN FAILED TO PROCESS THE CANCELLATION AND CONTINUED TO CHARGE ME FOR TWO ADDITIONAL MONTHS.

MY CANCELLATION REQUEST WAS CLEAR AND DIRECT. HOWEVER, THEY DID NOT ACTION IT AND TOOK MONEY FROM MY ACCOUNT WITHOUT ANY CONFIRMATION OR NOTICE. THIS IS A CLEAR ABUSE OF TRUST.

THIS PLACE SHOWS ZERO RESPECT FOR CUSTOMERS AND HAS NO SENSE OF PROFESSIONALISM OR TRANSPARENCY.

THIS IS NOT A GYM – IT IS A BUSINESS MODEL THAT KEEPS CHARGING YOU UNLESS YOU CONSTANTLY CHASE THEM.!!!

I STRONGLY DO NOT RECOMMEND THIS BRANCH. IF YOU VALUE YOUR TIME AND MONEY, STAY AWAY FROM ENERGIE FITNESS KILBURN.!!!