I have been a member of this gym for almost two years and have always had positive experiences with the staff, who are consistently polite and professional. However, I was shocked and disappointed by the manager, who is also the owner. After I forgot my access key, he asked me to check in at the front desk. After providing my phone number, he accused me of repeatedly forgetting my key, which was not true. When I calmly pointed out that this was the first time he assisted me and that his statement was rude, he told me that I could leave if I found his tone offensive.

Under such circumstances, I felt disrespected and had no choice but to cancel my membership. Despite being effectively told to leave, the gym still required a 30-day notice to cancel the membership, which I found unreasonable given that I was asked to leave in the first place. I know I will never return, and what’s even more disappointing is that I had planned to recommend this gym to two of my friends, but I can no longer do so after this negative experience. I truly hope the management reconsiders how they treat long-time members.