Disappointing Service
Disappointing service and lesson learnt to read reviews about a company prior to making a purchase, as I should have done. Had I done so, I would have placed an order with an alternative supplier. I ordered 4 tyres. Only 2 tyres were initially delivered, followed by the other 2 tyres several weeks later. Sadly, in the 1st delivery, they shipped only 1 correctly ordered tyre. The other tyre was a completely different brand and size to that ordered. It has taken over 6 weeks, many issued emails, which sadly take 7 days to receive a response, to finally get the incorrectly delivered tyre to be collected. And in that time, I'm now informed that they can no longer deliver the correctly ordered tyre as they have run out of stock. So now I wait for a refund and I'm not holding out much hope of receiving the refund in a timely manner based on my experience. If you value a responsive, helpful customer service, I would avoid and look elsewhere.