Bought the most beautiful piece of rook jewellery from Zuzu. Gorgeous piece, great quality. The piece arrived ahead of time and beautifully packaged. Excellent experience from start to finish,highly... Se mere
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Se, hvad kunderne siger
I am so pleased with my three items. They’re stunning, well crafted and are going to look perfect when my piercings are healed and ready for them. The speed of and contact during the ordering and de... Se mere
Nice product, simple service and fast delivery thank you. Great business to buy with
Virksomheden har svaret
I’m not happy with my purchase. I purchased a solid gold ring hoop, received a flimsy, damaged ring, yellow gold showing through not “laser mark”. I’ve now had to pay for a return after complaining an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om ZuZu Jewellery Limited
Skrevet af virksomheden
Renowned for our intricate details, stacking rings, and tiny huggies. ZuZu pieces are crafted with love for the goddesses amongst us. A contemporary London-based jewellery company, that's regenerated the world of luxury; from earrings to necklaces to rings and everything beautiful in between.
Kontaktoplysninger
Zuzu Jewellery Limited, Storbritannien
- hello@zuzujewellery.com
- zuzujewellery.com
3,8
God
61 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing service
Amazing service. Very quick. Great communication. Great product.
Worth the money.
22. december 2022
Uopfordret anmeldelse
I didn't get my jewellery the box was…empty not jewellery just paper work inside 😫
I didn't get my jewellery the box was but trough my letter box and it was empty box not jewellery just paper work inside. It was sealed unsecured and someone has opened and took the jewellery. I'm so disappointed it was a gift.
5. december 2022
Absolutely love my jewellery would…
Absolutely love my jewellery would definitely recommend you to others! Absolutely beautiful always in awe of my purchases!
Thank you so much ZuZu jewellery! 😘
24. november 2022
Beautiful jewellery, fantastic service.
I am so pleased with my three items. They’re stunning, well crafted and are going to look perfect when my piercings are healed and ready for them.
The speed of and contact during the ordering and delivery process was absolutely brilliant.
12. november 2022
Would order again, will be recommending
Arrived the day after I order.
Absolutely love my earrings.
They are very dainty and small, this is exactly what I wanted but just warning in case that’s not what you’re looking for!
3. november 2022
Beautiful earrings quick delivery…
Beautiful earrings quick delivery lovely packaging thrilled with my purchase. Would recommend highly
29. oktober 2022
Fast delivery and really pretty good daith ring.
Fast delivery and really pretty gold daith ring.
3. september 2022
This is my go to place for jewellery…
This is my go to place for jewellery for my piercings as I only wear 9ct gold in my ears as it doesn’t tarnish over time. They do some really beautiful pieces and are really well priced. People always ask where they came from and I always recommend ZuZu
28. august 2022
Besvarelse fra ZuZu Jewellery Limited
Dear Jane,
Thanks for taking your time to leave us a review, we really appreciate your feedback.
Kind regards,
ZuZu Jewellery
Resolved
Placed an order which did not arrive. No tracking available leading me to believe my order had never made it to Royal Mail. If it did then Royal Mail need to be more responsible with customers orders as this impacts a company’s reputation!
Communication was delayed however I presume this was due to the company trying to locate the order however due to this I am without my order. That said I have received confirmation a refund has been issued (thank you!)
It’s great you are looking at orders over £100 being sent next day however if Royal Mail cannot successful track and deliver an order on standard delivery I am unsure how next day delivery will improve their competencies!
Thanks again for the resolution!
19. august 2022
Besvarelse fra ZuZu Jewellery Limited
Dear Wayne,
The order was processed in a timely manner. Tracking was provided as soon as the item was dispatched, this is the same with all our parcels. We don’t send anything out without tracking.
There was no issue with the jewellery, it was simply an issue with Royal Mail not delivering the parcel which is no fault of our own. Unfortunately, this does take time to investigate, and we asked for your patience whilst we did so.
We have responded to all your emails and your order has been refunded.
We have used this experience to improve our services, and we will be upgrading all orders over £100 to next day delivery.
Regards,
ZuZu Jewellery
Beautiful earring
Found my item. Great communication, fast delivery and beautiful jewellery, a stunning earring. Thank you.
10. august 2022
Speedy delivery but the earrings were…
Speedy delivery but the earrings were way smaller than I expected!
3. august 2022
Lovely earrings delivered very quickly…
Lovely earrings delivered very quickly so will be ordering again from you. Very impressed
22. juli 2022
The Huggie earnings I bought had a…
The Huggie earnings I bought had a picture of a adult wearing them. However the earnings were tiny and wouldn't fasten because they were so small. She hasn't got big ears or is overweight just a normal size 14. Because they are classed as intimate items I can't return them. I would suggest unless they are for a child don't buy them
15. juli 2022
Besvarelse fra ZuZu Jewellery Limited
Hi Jill,
Thanks for leaving a review about your recent purchase.
This huggie earring is worn usually on cartilage piercings which are shallow and the effect is a close ring hugging the ear (as shown in photos) so there is no space between the ring and the outer ear. This is shown in the picture and the inner and outer dimensions are given. This is a particular style. We will make it clearer these are tight for shallow piercings, in future.
We are sorry to hear that you were unhappy with your purchase. The dimensions in the product description support the product photos, but we will aim to make this clearer.
Kind regards,
ZuZu Jewellery
Dainty star bracelet
Dainty star bracelet
Super cute gold bracelet , dainty but good enough to never take off and sleep in
So nice I ordered another
Super fast delivery too
12. juli 2022
Love my rook jewellery!
Bought the most beautiful piece of rook jewellery from Zuzu. Gorgeous piece, great quality. The piece arrived ahead of time and beautifully packaged. Excellent experience from start to finish,highly recommend this seller! Thanks so much 🌸
7. juli 2022
Great product and service.
6. juli 2022
Absolutely beautiful little tragus…
Absolutely beautiful little tragus earrings. Excellent service and fast delivery. Highly recommend this company.
5. juli 2022
The shipping was very quick!
The shipping was very quick and the presentation of the bee ring was beautiful. I really love this little bee ring. I choose rosegold. My little bee is sooo pretty. The craftsmanship is amazing. I highly recommend this shop. You won't be disappointed.
5. juli 2022
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