ZPeCommerce Anmeldelser 

133
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I cannot fault ZPecommerce. Replies to a few tech support questions have always been quick and sufficient to get the problem resolved. I am just setting up my third site with them, my needs are sm... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I cancelled my store with ZP two years ago and still, twice in a row now I have been Bille the annual fees due to them not cancelling the subscription, although my store is non existent. No emails bei... Se mere

Bedømt til 5 ud af 5 stjerner

One of the very best in the world!! Highly professional with a human touch! I was basically held hostage by web designers who confused little me for Gucci! Only regret is, i did not find these great g... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had been looking at opening my own online store but thought it would be too big a task as well as time consuming. I tried the free trial & within a week I had opened my shop & on the 1st page of goo... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Udbyder af e-handelsløsninger

Skrevet af virksomheden

ZPeCommerce is the perfect platform to start trading online without any risks. You can build your free eCommerce store and access the features required to get your store online. No domain name is required and you can be up and running with your free ecommerce website in under an hour.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

133 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,3

Alle anmeldelser

(133)

0 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

I love ZP's efficiency

I love ZP's efficiency, and positive attitude!

It makes all the difference to me movng my business forward. A simple beautiful platform with professional backup for bespoke design and tech knowledge... dream come true!

Many thanks!

30. marts 2017
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

Hello Michelle :)

Thank you so much for taking the time to leave us a lovely review.

I am so pleased you picked our platform to build a website.You have been a pleasure to do work for so far.

It is so hard now to set up an online business and we try our best to keep things up to date and affordable. If you have any suggestions about the system or service please let us know and we will be happy to help.

We wish you all the success with your online shop!

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

Fantastic and knowledgable customer …

Fantastic and knowledgable customer service immediately responding to any queries! just what you want when setting up a site. Nothing was any trouble to them. Many thanks.

30. marts 2017
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Besvarelse fra ZPeCommerce

Hi Alex,

I have just logged on to see this lovely review this morning :)

Thank you so much for your kind words. It is lovely of you to take the time to leave us a review.

I am so pleased you have a store with us. We are a family business and we understand the struggles of today in trying to set up a business, we try and make it as easy and affordable as we possibly can.

We wish you all the success with your online shop and if you need us please get in touch and we will be happy to help you.

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

One Of the BEST! Great Service & Great Value

I used ZPeCommerce for a long time a few years back and now I am back with them (so happy to be back).

My partner at the time became very ill and I had to kind of put my business on a bit of a back burner, I used a freebie site until I had more time to focus on my business. Sadly my partner passed away so I decided to sell my jewellery business and start a new venture.

I have come back to ZPeCommerce and so happy that I have, the guys have been great getting my new site how I like it, always quick to help. Customer service is fantastic and so many changes have taken place within the platform itself since re-using it.

I highly recommend ZPeCommerce the software is easy to use, the software is also advancing and lots of new features added and coming.

If you are looking for a great website platform, fab value for money and great service, then use ZPeCommerce, you will not be disappointed.

Ps. I ranked high on Google when I used them previously.

28. marts 2017
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

Hi Clare,

It is lovely to hear from you again and we are so pleased you have decided to return to us! :)

Thank you very much for taking the time to leave us a lovely review.

We are very happy that you like the changes that we have recently made to the system. We will be adding more features within the admin side and we will also be creating more templates for customers to choose from. If you have any ideas please get in touch and we will be happy to look into it for you.

We wish you all the best and luck with your online store, its looking great so far!

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

Excellent System and Service

I've used ZP for over 10 years and we have found the service to be first class. The system has developed over time to be an excellent one. What I like about ZP opposed to some of the big players is that ZP listen to requests and will implement them if it is a useful addition. If you are looking for a low cost way of running a website then it is definitely worth it. At around £1 per week for your own website, can you really afford not to do it?

10. november 2016
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

Hello Adam!

It is so nice of you to take the time to leave us a great review like this. You have been a pleasure to do work for. We thank you for all of the ideas you have put forward for your stores over the last 10 years it has helped us to make our systems more efficient.

It is really helpful to us when we get feedback from customers and especially in your case as you work on your website every day to see what you can improve.

We are looking forward to continuing supporting your online stores and we wish you continued success!

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

Simply the best, best priced, best packages, easy to use.

I had been trying to sell online since 2005. I had been selling on ebay but I needed my own website. I had tried so many templates with so many providers, even the popular companies online. At first I had paid volusion over £2,000 to set up my website,the same Klassywear.com, that was my first, but it was so basic and I was not happy. Closed it down. I had tried wix, weebly, go daddy and so many not so popular names. Using website templates became a second nature as I have tried so many over the years.

My first issue was that as a beginner you need all the backup and support you can get, it is not the money, you want to succeed in your field and that is why you take that step to open a website. Without support and back up, it is a lonely area in business. And it is impossible to be happy with the website or provider nor to succeed in any field if you are not getting the support and back up needed.

After searching for so long for a website provider that could give me that help, to take my business to the next level. I stumbled on zpecommerce.co.uk. I though their package was excellent and what I needed after spending so much money on other platforms. I wasn't expecting much but I was willing to try it out.
Firstly, I made a call to one of their representatives to confirm the company and spoke to someone before I took the first step. To my surprise I spoke to someone and he gave me good support and advice.
I still had to think about it, reluctantly I tried the 14days trial, was pleased and I signed up for the 12months. It is one of the best decisions I had ever made.

I got my website up and running in no time, they helped me move my website from the previous platform with my domain not even pointing from one to another, but directly, so customers will not notice the website had been moved. Nothing was interrupted or affected. Perfect.

I got so amazed even with little things, when I contact them for support on even how to get traffic or advice on how to increase traffic. The quick response I get is amazing.

For the first time I am proud of my website and get lots of comments about it, I for the first time officially registered Klassywear.com Limited.

Another thing I find amazing, which is the main reason that prompted me to write this review, is that they continue to work on improving their packages, if there is any new applications out there for your website, it is made available to all their customers at no extra charge. I notice this new add ons regularly.

I logged in again this morning and I see new applications added again, for everyone to apply to their websites. I smiled because, I had come across them on other websites and wondered how did they do that, to see it is available for me to add on my website just by clicking onto it. It is superb. I am so impressed.
Thank you so much guys for the good works.

The best website provider so far, I give zpecommerce Team a stunning 5************* .The package, The pricing,The easy use templates, The support, Easy applications, extra applications, really everything you need to have your website one of the best as much as possible.

22. juni 2016
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

Hi Sola,

Wow thank you :) It is so nice of you to take the time to leave us a great review like this. So far you have been an absolute pleasure to do work for.

As you know we are a family business and we understand the struggles of today in trying to run a business. We try and make it as easy and affordable as we possibly can by keeping all work in house - which is something the larger companies may not be able to do.

We are so pleased that you are happy with the product and our service so far, if you need us please get in touch and we will be happy to help you.

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 4 ud af 5 stjerner

Some teething problems but now very happy with my store :)

I created my ZPeCommerce store on June 8th 2016 signing up for the trial period in the hope of moving my web store from shopify as the benefits and price with ZPeCommerce were attractive. I was disappointed that the migration of all my store products was not as easy as it has been with shopify so sent an email to their support team for assistance.

They were very helpful and offered to help me move my products from shopify if I emailed a CSV file and gave the address of my shopify store. I did as asked and waited for their response. 2 days later on June 10th 2016 I had an email to advise that my product migration was almost complete (I accepted the delay as was advised it would take time due to the volume of products and variations) and that the products would be showing in my ZPeCommerce store - however no products were showing there for several days, hence my disappointment and original review. However....

Having since had a response from the company and having my issues now resolved I am glad that I returned to give them another chance and am in the process of finalizing my store which now looks promising. I have signed up for a year's paid subscription and am looking forward to a positive partnership and growing sales :)

To anyone considering ZPeCommerce I would say to definately give it a try!

15. juni 2016
Uopfordret anmeldelse
ZPeCommerce-logo

Besvarelse fra ZPeCommerce

Hi Kathryn.

Thank you for your review and updating it for us we really appreciate it - Thank you again.

We apologise again to you for the rocky start and we are pleased you stuck with us. Looking into your account it looked as though we sent a reply regarding an issue with the variations but can only assume it was not received at your end. We have made steps to taking a second email contact for customers.

It is never our intention to disappoint our customers and we are grateful for your feedback to help us put it right and help us improve our service.

Any information sent to us is held in strictest confidence and would never be shared with any third parties.

We wish you good luck with your store!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

Absolutely First Class

I run a small business producing personalised greeting cards via the usual online shopping sites. However, I wanted to create my own website to improve my business and to provide a better service to customers.
I was having a great deal of difficulty finding a decent, reliable and fairly priced E-Commerce website provider.....that was until I discoverd ZPeCommerce ! After thoroughly scrutinising their website and what they were all about and the services they provided, I tentatively hit the button which shows pricing structures expecting them to be ridiculously overpriced. I was wrong !
The pricing structure is absolutely spot on for a small business such as mine and I was more than impressed and after forming comparisons with other providers I decided to give them a try.
All I can say is Wow ! The website template choice is amazing as are all of the customisations to really make the website my own. There is no complicated coding to get involved with and the fact that all templates are mobile responsive too make this the perfect website.
Adding products is a snip and as I provide personalied gifts I needed something that had a personalisation form to be filled in by customers before they order and these ZPeCommerce has it......in fact they have it all.
As a newbie, yes I have hit snags as I have learnt to build the site but getting in touch with their support left me speechless. Unlike other support facilities I have been in touch with before, I am always receiving very fast, reliable and excellent responses and every single time they have resolved my problems straight away.
I have definately made the right decision in choosing ZPeCommerce and will never ever consider leaving them. I feel `Safe` knowing my website is always being looked after if I am unable to sort something out.
They also have an amazing array of tools such as E-Mail client as part of the package, a domain name with hosting, a superb SEO Tools suite, Social Media integration tools....I don`t know where to stop !
I for one am more than impressed and their pricing has not hit me in the pocket at all and as a small buisness owner, this means an awful lot.
It is as if they have put a great deal of thought into looking after budgets of all sizes and have accomodated very well indeed.
If you are looking for your all in one solution for your E-Commerce website then don`t look anywhere else......ZPeCommerce are definately the way to go, you will not be sorry.
I absolutley love them and they have a customer here for many many years to come.

5. april 2016
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

Hi Anthony,

I have just logged on to see this lovely review :)

Thank you so much for your kind words what a lovely review for us to read! It is lovely of you to take the time to leave us a review like this - Thank you!

I am so pleased you have a store with us! And you have been a pleasure to do work for. We are a family business and we understand the struggles of today in trying to set up a business, we try and make it as easy and affordable as we possibly can.

We wish you all the success with your online shop and if you need us please get in touch and we will be happy to help you.

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

A true Website Builder

I have used a loads of online website builders in the past and never do what you want them to do, i stumbled across Zpecommerce one day and thought i would give it a shot, Oh my i was impressed with what you can do with this web builder, the variations is outstanding and so many options available to you for such an affordable price, this is a company that does not rip you off.

The customer service is outstanding and cant praise them enough, they always respond promptly and reply to everything you send them.

The store has so many functions and configuration options i am amazed and blown away.

I would highly recommend.

Thank you
Andy Mcknight
TriStar Vaping

28. januar 2016
Uopfordret anmeldelse
ZPeCommerce-logo

Besvarelse fra ZPeCommerce

Hi Andy,

This is so nice of you to leave us a great review like this :) Thank you!

So far you have been an absolute pleasure to do work for. We understand how difficult it is to run a business and for a similar system out there is costs a fair bit more. We are a family business and we have the advantage of making updates to the system in house which lowers the costs to our customers.

We are so pleased that you are happy with the product and service so far, if you need us please get in touch and we will be happy to help you.

We wish you all the best and luck with your online store, its looking good so far!

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

Best Online Store Builder

Hi,

I have used a few online store and market builders in the past and all have been ridiculously expensive, one even charged around £700 for 6 months so finding Zpeccommerce was a blessing.

Their price is brilliant and the customer service is excellent, they always respond promptly.

The store its self has tonnes of features and is easy to use. I especially like the many built in payment gateways. I don't know how they can offer so many features, including SSL and domain for so little but its great.

I would highly recommend!

Thank you Karren and Team

25. januar 2016
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

HI Bev,

It is so nice of you to take the time to leave us a great review like this. So far you have been an absolute pleasure to do work for.

We are a family business and we understand the struggles of today in trying to set up a business, we try and make it as easy and affordable as we possibly can by keeping all work in house, all improvements to the system are done in house and we add new features all of the time - which is something the larger companies may not be able to do.

We are so pleased that you are happy with the product and service so far, if you need us please get in touch and we will be happy to help you.

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

Use of website

Website very easy to use and customer service first class highly recommend

19. januar 2016
Uopfordret anmeldelse
ZPeCommerce-logo

Besvarelse fra ZPeCommerce

Hi Clive,

Apologies for replying to you late, I have just logged on to view recent feedback.

Thank you very much for your kind words and it is lovely of you to take the time to leave us a review.

We wish you all the success with your online shop and if you need us please get in touch and we will be happy to help you.

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 1 ud af 5 stjerner

Site is not great at all - Look for an established ecommerce Platform

When signing up zpecommerce I saw lots of great things on there home page. so I went for it.

Since I have had the website, I have had a few issues with product variants, layout on mobile view, discount codes, incorrect site hits payment gateways etc....

When I chase up a issue, lets say the discount codes. I get a response saying they have had quite a few requests and that they will get back to me soon. This does not happen! It has now been over a month! This is not a request, this is problem that needs fixing asap.

They display various payment gateways which are not all available and the list goes on

Not great!

7. januar 2016
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

Hello,

Thank you for leaving us a review and giving us your feedback. I am saddened to learn that you were unhappy with ZPeCommerce. We do value customers feedback good and bad as it helps us improve our service.

Our system may not be for everyone, like every other system or service out there people may have different needs or prefer a different platform.

We at ZPeCommerce are a family run business so we do try our best to improve the system as much as we can, we include new features that our customers put forward and this is something that the larger companies may not be able to do. The larger companies may not be as affordable for a similar platform to ours.

We try our hardest to reply and investigate customer queries as soon as we can. Sometimes the run up to the festive period and during the festive period this can be a little more difficult as we have more requests to respond to in a smaller time frame.

We have been working really hard on a user guide for our customers, we will also make sure we include the best browser and PC equipment to use to get the best user experience. The user guide may take a little time as there's so many things to cover as we update the system on a regular basis but we are hoping this will help our customers out of office hours if questions do arise.

Please feel free to drop us an inbox if you wish to go through it in more detail as we would prefer to resolve any issues rather than have a 1 star review. Our email address is support@zpecommerce.co.uk

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

The best software for online retail!!

I have been with ZP from day one and have been there to watch them grow and help with suggestions.
No job too big or small. Also love a challenge and I have given them quite a lot!
I researched other companies and for some but not all of the functionality of ZP we were quoted £20,000!!!
Love this family business. Thank you for all you do at all hours and days of the week!
Love Amber X

22. december 2015
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

Hello Love Amber!

It is so nice of you to take the time to leave us a great review like this. You have been an absolute pleasure to do work for and we have welcomed all challenges. All of the work an ideas you have put forward for your store over the years has helped us to develop ZPeCommerce.

It is very helpful to us when we get feedback from customers and especially in your case as you work on your website every day to see what you can improve. Web development is an ongoing project as you know that needs to be developed all of the time as technology moves so fast and you have to keep up with the competition.

We are looking forward to continuing supporting your online store and we wish you continued success!

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

Best Web development Company in the UK.

I wish I had found zpecommerce a long time ago. Excellent customer service, price and very simple to use and navigate.
I required additions to fulfill my website needs and they did this with no troubles at all.
I now use zpecommerce for both of my websites and find it so clean and very responsive on all platforms, mobile, desktop, ipad etc with no trouble of disruptions due to device ages etc.

Clean, clear, easy to us, fantastic price, ssl included, excellent customer care. I could go on...

Nicola - Very happy customer :-)

3. december 2015
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

Hi Nicola,

Apologies for replying to you late, I have just logged on to view recent feedback.

Thank you very much for your kind words and it is lovely of you to take the time to leave us a review. I am so pleased you have a few stores with us!

We are a family business and we understand the struggles of today in trying to set up a business, we try and make it as easy and affordable as we possibly can.

We wish you all the success with your online shops and if you need us please get in touch and we will be happy to help you.

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 5 ud af 5 stjerner

Professional and reliable

I have worked with ZP for nearly a year on a number of different sites and they have been very professional, reliable and full of good ideas. Thoroughly recommended.

16. juli 2015
Uopfordret anmeldelse
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Besvarelse fra ZPeCommerce

Hello Max,

Apologies for the delay in replying to you, I have just logged on today to view the recent feedback we have been given.

Thank you very much for taking the time to leave us a review and for you kind words. It has been an absolute pleasure to do work for you over the last few years and long may it continue!

We have really appreciated any ideas you have put forward to us and it has helped us develop ZPeCommerce from a customers view point. As technology moves really fast it is great to have ideas flowing from a customers side as you guys are the ones that really try out the system.

Thank you very much for your feedback and continued support.

All the Best!

Kindest Regards,

ZP Customer Service Team.

Bedømt til 4 ud af 5 stjerner

Thank you

Just want to say a big thank you for helping me set up my shop. Im new to all this but the help you provided made it a lot easier than i thought.

19. maj 2015
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

revision four seems to be disorganised, incomplete and chaotic,

paid £59.99 for 1 year. told to wait for rev4. waited about 5 days but it was full of bugs and incomplete or missing help pages. dont know if previous version worked but with significant experience of things web i couldn't get rev 4 to work, tried and tried to put a site together, image sizes for slideshow not given, cant change template colours - templates not working properly. after many, many hours trying to get it to work and lots of phone calls and emails - i gave up. i thought i had paid for a working platform but it was clear it was still a work in progress. very disappointed. whole lot of wasted time. i was told that i should expect software development to take time but they had no problem instantly taking my money for an incomplete product. to rub salt in the wound when i requested a refund they kept £10 of my refund to pay for a domain name i didn't order. they said they paid nearly triple the godaddy price because they got extra things with the domain but they didn't say what. i would have preferred more openness about their situation. if rev 3 got all of the good reviews - why did they change it? no apologies - no real support. their paypal refund is held pending until 5 may - anyone know what that is about?

28. april 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Not Bad At All

I have a fair idea on website design and so far i have had no trouble or issues with ZP Ecommerce. If i ever had any questions i would direct it to them and they would normally get back to me with in the hour. I have had a few websites in the past and none of them have been as relaxed and laid back as these guy's. But if there is ever an issue you can be sure that it will be dealt with promptly.Great bunch of people.

29. marts 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy set-up with good customer service.

I have been using Zpecommerce for few months now and I think it's brilliant. The features are constantly being updated and improved. I would recommend this website to any new or existing businesses because of the fantastic prices.

30. september 2014
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

One Of The Best DIY Sites Out There

I have been using ZP for a fair few years now and love it! It has come along way since I started using it. I recommend it to all my friends, the software is easy to use and you get so much for money!

The team are fantastic, I have never had an issue with them and always found them to be professional.

I highly recommend ZPecommerce to anyone looking for a quality website.

20. september 2014
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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