The worst credit card provider ever.They have the worst customer service.It takes hours for them to respond back to an issue.No evident number to connect on call.Very displeased
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Worst customer service of a financial institution I've ever dealt with and I worked at a bank for 10 years. I disputed unauthorized transactions and filed police report. They gave me half my money bac... Se mere
Desperately need a bank to link via plaid for transfers while I was abroad, due to my chase account randomly closing my account with zero explanation. After applying to 20+ banks and being rejected, z... Se mere
I am so glad that I opted for Zolve. It helped me in many ways and hard to describe in words here. Customer support is top notch meeting all SLA and true to their every word. Responses with minutes,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Zolve is a cross-border fintech that aims to create a financial world beyond borders that provide equitable access to global financial products on a single, new-age platform. Our cross-border capabilities enable individuals to save money and invest it further, helping them be financially free to pursue their ambition.
Kontaktoplysninger
ZOLVE INNOVATIONS INC., WeWork The Jones Building, 708 Main St Houston, , 77002, Houston, Texas, USA
- hello@zolve.com
- zolve.com
Har besvaret 5 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
BEST CREDIT CARD FOR NEW COMER!!
Onboarding experience to Zolve was very smooth. App is very nicely developed and easy interface. Getting a high limit credit card without SSN is a blessing to a new comer. Bank account can be very useful to get your first pay because initial days will be tough during settlement in usa.
Zolve! Blessing! Must Have!
I am so glad that I opted for Zolve. It helped me in many ways and hard to describe in words here. Customer support is top notch meeting all SLA and true to their every word. Responses with minutes, resolve issues sooner then i expected. I was struggling for payments using Indian credit cards and was unsuccessful due to payment gateway restrictions for known and credible apps. Zolve came to rescue and help build up my credit history from day one.
Online customer service
I had some me fraudulent transactions on my Zolve credit card while I was travelling outside US. Zolve resolved it and provided me a new credit card within a month.
Great online customer service.
Zolve - A Robust Fintech banking solution in the US
This is based upon my experience of 3 months of using Zolve (that's the reason I have given it a 4 star instead of a 5 now and if there are no further problems I may come back re-edit this review with updates to make it 5) .
First off, as a starting bank account in the US, Zolve was the one and only banking solution which I found where I could easily open a checking account after arriving from India, while my SSN was under process and I desperately needed a bank account for my employer to process my US salary. The ease of opening the account combined with the basic documentation became a boon for starting off in the US and this is truly a strong point of Zolve.
Secondly, they can provide a physical Debit and Credit card which helps with starting off on your expenses and your credit journey. Note: Before providing the Credit card they will pull the credit record you are maintaining in India and then provide a suitable starting limit based on that so if you have a good credit score you should receive a better or higher limit. I was able to get a good limit and was able to start using their card with limit and merchant setup done from the first day.
Thirdly, their funds transfer feature to bank accounts back in India is a sure and reliable way to transfer so far from what I have seen with the fastest turnaround over other solutions with better rates. They use TransferWise for the conversion and transfer and so far amongst the transfer apps Zolve provides the best and most competitive rates for transfer combined with the fastest transfer speeds (first time setup excluded). The first time setup for the transfer takes around 3-4 days to establish the link with the bank and post that it's quick.
All good and rosy so far, now heres one of the bits some people may find concerning.
The Bank behind the App: Zolve is a Fintech solution (similar to Jupiter back in India for those familiar) which is its own entity but there is a bank that it's tied to which is actually providing the banking services like the checking account, credit, Debit cards etc. and that bank is Community Federal Savings Bank. Now, if anyone searched on the history of this bank they will notice it hasn't had the best track record and has even received a ceise and desist notice from FDIC in the past though they have moved past that and appear to be now functioning much better. The account one gets is FDIC insured so there is less chance that your money will disappear if something does go wrong.
Their Credit Card closing service: What would you do if you need to close your credit card at some point? Since Zolve is a Fintech solution there is no bank you can go to and I am not sure how CFSB would directly handle if you went to them. Based upon what they have mentioned in their site it appears you need to drop an email to their customer care for the closure and they should take care of it. There is a closing fee applicable.
These are two of the things which concerned me but based upon my experience so far with the Zolve and their CFSB products, there have been no issues and they are providing robust service in the best way possible. If you are someone who has recently arrived in the US and are struggling to open a bank account owing to requirements like SSN or a permanent address as soon as you arrive to open your account Zolve is definitely a solution I can recommend at this time. As I understand it's also possible to setup your Zolve account from India before arriving to the US but that's if you are aware and have necessary Visa, travel and identity documentation.
Disclaimer: The opinion above is solely my own based upon my experience and like every sweet story make sure to do your own research and take anything that's being said with a pinch of salt cause not every negative scenario can be covered or is experience by everyone.
Its good service but very less amount…
Its good service but very less amount limit please increase limit.

Besvarelse fra Zolve
Excellent idea
A must have credit card in your wallet
Great card for any lifestyle.
The most attractive offer for me is the 5% bonus categories, which range from Amazon to Doordash to Patel brothers to NYC Metro and everything in between. I have seen no other credit card do that. This makes it better than all other cards I have, like Chase Freedom Unlimited, Amazon Prime Rewards, and Amex Blue Cash Everyday. This is my go-to card for anything from grocery to the metro to dinner takeouts to movies at AMC; all give me 5% cashback.
The only con is that I manually need to do a scratch card redemption on every purchase to get that cash back, which has now become a nuisance.
Zolve is BEST
Zolve is good, it help me get going as soon as I land in usa.
Credit card soon after landing in USA.
The best credit card a student can get…
The best credit card a student can get in the market.
Zolve helps in many ways for a new…
Zolve helps in many ways for a new mover to USA, for instance their Credit card facility with out SSN is great.
Thanks

Besvarelse fra Zolve
I liked the super fast transaction…
I liked the super fast transaction process, fast delivery of debit and credit cards, and smooth process of account related operations from scratch.

Besvarelse fra Zolve
Zolve made my move to US so easy
Zolve made my move to US so easy. I was able to see my credit limit and virtual credit card even when in India. I took a selfie after reaching US and the virtual CC activated within an hour. The physical card was received within a week. The customer support team is also spot on, quick and effective.

Besvarelse fra Zolve
Zolve cannot be your primary account.
Zolve cannot be your primary account.
1) No credit score reporting yet. They keep sending emails they signed up to a new credit reporting agency etc., but, I haven't seen any credit card related usage being reported when I check using NerdWallet, SavvyMoney etc..
2) Plaid integration - this leaves so much to be desired that almost all payments or account access mechanisms use Plaid and Zolve doesn't integrate with it. Even though CFSB integrates, they aren't syncing Zolve user account details to CFSB and hence, we cannot use Plaid.
Apart from these two major issues, Money is kept safe i guess, I haven't seen spurious transactions or any charges applied so far. So, it is good from that front.

Besvarelse fra Zolve
Too many mails for just a single review
Loved the offers and quick customer service through chat 24x7
I relocated to US and started with zolve credit card. It was very important to have a credit card before SSN and zolve did it. The customer service through convenient chat is very good and all your questions are answered instantly. Thank you to zolve team.

Besvarelse fra Zolve
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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