Zolve Anmeldelser 241

09/03/2024 i requested to change the email address on my account cause i dont have access anymore to the email address that is now linked with my Zolve account. I received an email they will look at this and contact me soon... Today 09/20/2024 my email address is still not changed (To change my email takes like 1min of work???) I have send them already multiple emails, i never get any reply back...

This is really unacceptable and a very bad service.

Zolve has the worst customer service. While talking to me for collections, one of their associates asked me
"how are about able to pay rent and pay for your food?" when I told him I'll more time to clear the bill. This is very insensitive. He kept raising his voice multiple times.
They do not respond on time when we want to make the payment. They respond at their own convenience. The APR is very high and they start charging it from the third month itself. They say we can pay by cash at different stores while those stores DO NOT EVEN RECOGNISE Zolve. They torment you so much when it comes to collections. They keep calling you, texting you on WhatsApp, emails etc for bill payment but do not respond at all when queries or disputes are raised.
Associates are very rude and don't try to help in anyway. All they need is money even after you accept you want to pay the entire amount with APR and late fee payment.

I had a terrible experience with Zolve. The only way to get in touch with them is via email, and I’ve been struggling to transfer the ownership of my AT&T SIM to my name. Despite explaining my issue multiple times, they are not to able to comprehend the problem Their customer service seems to be confused, not grasping the difference between transferring billing responsibility and switching the network.
Now i have been trying to reach them to unlock my sim. But they are not responsding

Zolve is the worst bank I've ever tried!
Customer service is supposed to reply within 48 hours, but actually, they almost never reply my tickets, and when you complain they say again "we're going to reply within 48 hours"!
Recently, I've done some money transfers, neither receiving nor sending work! It's been more than 2 weeks, and the money has never been recieved. Now my landlady thinks I'm a liar, because of them was supposed a rent payment!
Additionally, I've requested to get my debit card many times, I've never recieved it! it's crazier when talking about credit card, it's been more than 7 months and still no reply! By the way, I've sent them all the requested documents and they all have been verified and approved! I can keep listing more and more flaws...
In conclusion, based on my experience with them, I DO NOT ADVISE ANYBODY TO BE A ZOLVE MEMBER.

they have decided to close my account without explaining why

So after going though the whole process of uploading and verifying all my KYC documents my account shows 90%. I thought lets give it a few days.
Later on contacted support who, firstly does not have a clue about the business, probably some low cost Indian call centre (Deepak was the agent), secondly I was informed that they do not provide the service yet.
I was also told they will be providing it soon, however, if I look at some of the other reviews, this has been going on for a while now.

Zolve is like a robot gone wrong. If you need your direct deposits to be consistent. Don’t ever think about Zolve. If you’re ok with talking to a robot. Choose Zolve! Have fun with Zolve if you still choose to put your fund in Zolve! I wish you luck!

Worst customer service, cant use your card in different states

Total scam!!! After uploading all of my personal documentation and everything getting approved. My account said 90% complete I contacted customer service who told me they would get back to me within 24 hours. Never heard anything back so I contacted customer service to inquire about a update on my account. I was then randomly told they are no longer offering services to anyone. So now I then submitted my passport my address my social and all of my personal things and I’m just now being told this. Why was this not said at the beginning of sign up? Now I feel like they just wanted to get my information to sell it. This is by far the worst company ever! Do not sign up with them or give your information your account will say 90% complete like mine and then they will give you the run around and then eventually tell you they aren’t accepting customers after accepting customers! Total waste

Very nice app and customer support. No issues so far. The credit card and bank account works flawlessly across the US

Quickest onboarding ever seen for a us credit card and bank account. Just fantastic! Was ready to use my credit card and zolve bank account within 15 minutes. Keep it up Zolve. Looking forward to a long term relationship.

best credit card for me! great cashbacks and instantly available for use. also helped with auto loans and more affordable health insurance plans!

Great service and app. Got a high limit US credit card and bank account while in India. Unbeilevable! Great customer support.

Had a great experience with Zolve.
It took me 2 days to get a bank appointment in US but with Zolve I had a US bank account and even a credit card in just minutes.
Recommend Zolve to all folks moving to US. Best credit card for immigrants.

Will also consider getting auto loan from them. They offer auto loan without SSN which is amazing for immigrants.

Zolve has been very helpful to
Me as an international student.
They gave me credit card with a $4250 limit. Also, i got free US bank account.
The best part is all this was available to me while in India. So, once i Landed i was transacting from day 1. My friends had to wait weeks to get a bank account and still dont have a credit card. I have referred all of them to Zolve.

Thanks a lot Zolve for such amazing service to us international students.

Excellent Product for someone who is looking to move to the U.S. My onboarding process was seamless and I was able to apply for a credit card within a matter of minutes. I activated the card as soon as I landed in the U.S. and been using it since. 100% would recommend it.

Faced 5 issue in less than a month since opening account. 1. Bank transfer to add money is not possible as the routing number provided by Zolve is not available. 2. Debit card details were not showing in between. 3. Transfer via zelle getting failed. 4. Discount offer generating link pages are giving not found or some html error. 5. Zolve card is not getting money via zelle app Very disappointed with the banking experience.

The onboarding process for creating a bank account and credit card was very smooth. I was delighted to get a high limit credit card to use kn the US. I could also transfer money easily from India to the US at very affordable costs.

Thanks a lot zolve for giving me a high limit credit card for free and providing the best rates on international money transfer.

A senior of mine recommended me to try Zolve. I didn't even know what a neo bank was and how did it function. But then I got a US credit card (also my very first credit card), in India itself. After talking to one of their representatives, I have also managed to get the cheapest money transfer rates. Although I have my inhibitions since I'm handling it all by myself for the first time, I am hopeful that they'll continue to help me.