I have purchased several items from Zincello over the past couple of years for myself, family and friends and have never been disappointed with the quality, design and value. The service is always fr... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have bought jewelry from Zincello twice in the last 5 months and I’m very pleased with both the quality and their extremely friendly customer support. I live outside the UK and my first purchas... Se mere
Originally ordered a 5mm Cuban bracelet that was just a bit small for my liking , the return process was easy and communication from the team was great. I since purchased a 7.7mm Cuban bracelet that w... Se mere
Extremely good quality product I purchased a silver chain from Zincello over a year ago now and have never taken it off since. I wear it everyday even when exercising and swimming. I have had no... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Premium Solid 925 Sterling Silver Jewellery and Luxury Apparel
Kontaktoplysninger
Zincello, 3 Oswin Road, LE3 1HR, Leicester, Storbritannien
- sales@zincello.com
- zincello.com
4,6
Fremragende
37 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very pleased
Quick delivery, great product at a very respectable price. Definitely recommended
10. marts 2026
Uopfordret anmeldelse
I bought a chain and bracelet for a…
I bought a chain and bracelet for a birthday gift and the bracelet has already started to tarnish after it has been worn for less than 24hrs all the company said was it can be cleaned or sent back for a new one but no offer to give refund
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Zincello
Hi Alexander,
Thank you for the review.
As our items are 100% solid sterling silver, this means that they can tarnish when exposed to chemicals such as perfumes, lotions, oils in some people’s skin, chlorine etc.
Even though this is normal for sterling silver and can be cleaned, we have offered for you to send the item back to us and us send you a new one out or for a refund on that item.
Hopefully we can get this resolved for you as customer satisfaction is very important to us and we appreciate you purchasing from us.
Thanks,
Zincello
Great product and service.
Great product and service.
Order was despatched as promised and the jewellery was excellent. Great quality and was just as expected. Thanks
12. februar 2026
Uopfordret anmeldelse
Excellent Quality
I ordered a hoodie and a chain from here and both were of excellent quality.
Will be buying from here again in the future and would recommend to others!
19. marts 2026
Uopfordret anmeldelse
Zincello products are amazing quality
Zincello products are amazing quality, great customer service and delivery! Would recommend for anyone looking for new jewellery!!
18. marts 2026
Uopfordret anmeldelse
Lovely jewellery
Lovely jewellery, high quality and fast delivery. I will buy from here again and highly recommend.
21. februar 2026
Uopfordret anmeldelse
Good quality silver jewellery
I bought 2 bracelets and a chain from Zincello as a payday treat. I was a bit apprehensive at what the quality would be like as I had never heard of the brand and had found them through instagram which looked really good. My parcel was arrived quickly and the items are just as advertised and the quality is great. I even wear the jewellery to the gym and in the pool and they have not discoloured. I wanted to give a shoutout to the customer service team who were really helpful when I emailed to double check some sizing questions.
Would highly recommend this brand!
4. marts 2026
Uopfordret anmeldelse
Ordered a matching cuban chain and…
Ordered a matching cuban chain and bracelet. Arrived quickly and look great.
14. marts 2026
Uopfordret anmeldelse
I ordered a chain as a gift
I ordered a chain as a gift, 10 days ahead of a birthday. The first parcel got lost. Guess that can happen. I asked them to resend it and only received a confirmation 2 weeks after. Now we are a solid month past the birthday and it still hasn’t arrived. Perhaps the friend can wear it at his own funeral.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Zincello
Hi,
Thank you for your review.
We are very sorry about the courier losing the first parcel. Unfortunately this is completely out of our hands but we understand this can be frustrating.
Once the courier confirmed to us that the parcel was lost, we did everything we could to make it right and had a new one sent out to you the next day and sent over the tracking.
We’re very sorry about the delay and inconvenience of the first parcel being lost and hopefully this is all now sorted for you.
Thanks,
Zincello
Poor returns policy but fortunately a lovely item
The sterling silver necklace I bought is beautiful. Despatch time was a couple of days, I paid for 24 hour delivery and so after despatch it came the next day. My only complaint is that after I bought the necklace, I checked the returns policy and it clearly states any item that is in the sale cannot be refunded, only exchanged or you can be given store credit. This would be okay however EVERY item on the website is in the 'sale'. Little bit concerning but fortunately I was very pleased with the item. Worth bearing in mind though.
26. juni 2024
Uopfordret anmeldelse
Top customer service and a really good product
The whole buying experience was really good. Great communication from Theo. Shipped and arrived the following day.
I ordered a chain but decided on a different size after I tried it on. I sent it back in the post to them on Thursday morning and got a new chain arrived at the weekend, top notch!
7. april 2024
Uopfordret anmeldelse
Amazing service
Delivery arrived with opened envelope and no item. Reported at 1pm, and received a amazing service from Theo who promptly went to their local Post Office at 4pm same day and delivered to me a new silver chain within two days. Really great service. And the silver chain is exactly what I expected.
22. september 2023
Uopfordret anmeldelse
Amazing quality
Amazing quality, quick delivery and great customer service! Will definitely be recommending zincello to anyone to wants to buy proper silver jewellery
22. august 2023
Uopfordret anmeldelse
The quality is superb
The quality is superb, I love it to bits! Definitely will be using Zincello in the future for presents and myself! Really speedy on delivery time also! 10 out of 10 would recommend
30. april 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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