We go back few years and I have seen ZIIA rapidly growing its popularity due to establishing loyalty. I’m able to maintain myself as a fashionista only because of ZIIA clothing business. I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Salaam dear. Received my outfit so many thanks to you for getting it to me before EID. The outfit looks amazing and as always absolutely love the neat stitching and I could never fault your advice. Ma... Se mere
Virksomheden har svaret
I’ve finally tried the outfit on and it fits absolutely perfectly! amazing stitching honestly. The scarf matches perfectly too!! Cannot wait to wear it, May Allah swt reward your business and put bara... Se mere
Virksomheden har svaret
I bought a lengha from here. When it came it was too big and too long. It always didn’t quite look like the picture. I obviously complained. After a few responses I understood that the outfit wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ZIIA was built to solve one of the biggest frustrations women face when ordering Pakistani designer outfits online - the uncertainty. From incorrect sizing and poor stitching to delays and outfits not matching expectations, ordering can often feel like a risk. ZIIA was created to remove that risk completely. Every order is handled with care from start to finish. We don’t simply process orders - we oversee them. From sourcing directly from designers to managing stitching, measurements, and final quality checks, each piece goes through a controlled process to ensure it arrives exactly as expected. Our approach is simple: you shouldn’t have to “hope” your outfit turns out right. Over the years, we’ve worked with thousands of customers worldwide who trust us not just for the outfits themselves, but for the experience behind them - clear communication, attention to detail, and a standard that is consistently maintained. ZIIA is not a marketplace. It’s a guided service designed to give you confidence in every order.
Kontaktoplysninger
Storbritannien
- info@ziiaonline.com
- ziiaonline.com
4,3
Fremragende
25 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The suits offered are of exceptional…
The suits offered are of exceptional quality, complemented by outstanding customer service. Additionally, the delivery time is consistently accurate.
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra ZIIA ONLINE
Thank you so much for your review. I’m really glad to hear you’re happy with both the quality of the suits and the service.
We put a lot of effort into being honest with our delivery timelines and making sure pieces arrive as expected, so it means a lot that you’ve noticed that.
Really appreciate you choosing ZIIA and taking the time to share your experience.
Unprofessional and awful customer…
Unprofessional and awful customer service. T&C's designed to only serve interest of the business and not the customer.
12. januar 2023
Uopfordret anmeldelse
Besvarelse fra ZIIA ONLINE
I’m sorry you’ve been left feeling this way. When there’s a sizing concern, we always ask for clear photos and basic measurements so we can see whether there’s been an actual error or if the standard size simply doesn’t suit an individual body shape.
In this case, we requested that information several times but didn’t receive what we needed to properly investigate. We can’t issue refunds or discounts purely on a claim without any supporting proof – that wouldn’t be fair or sustainable for a small business.
Our terms and conditions are there to keep things clear and consistent for everyone, and we’re always happy to resolve genuine issues where there is evidence to support them.
Blamed me for their mistake!
I bought a lengha from here. When it came it was too big and too long. It always didn’t quite look like the picture.
I obviously complained.
After a few responses I understood that the outfit was photographed in different lighting. Also understood that it was a little bit and I would have to get it tailored.
But the skirt was ridiculous, it was really long and initially they said it was because they didn’t want to ruin the design. They had asked me my height, so basically they sold me something they knew I couldn’t wear. I was furious! When I questioned all of this she began sending me voice notes about how I didn’t understand how lenghas were made and it was my problem. I could not believe that they were blaming me for their errors!! I sent her a picture showing her but she still said it was my problem (basically not her fault I was short) extremely rude and u helpful.
Eventually she said she would alter it, but when I asked if it would ruin the design she didn’t have an answer for that.
Their outfits look nice but tbh they can’t be trusted! They have no customer care. They only put good reviews on their site they didn’t except mine for obvious reasons! Never again!!!!
22. april 2022
Uopfordret anmeldelse
Besvarelse fra ZIIA ONLINE
We're sorry you were left feeling this way about your lengha.
Designer lenghas are made in standard longer lengths so they can be tailored to each person’s height – they almost always need hemming, especially when there’s a heavy border.
My voice notes were sent to explain this and the studio lighting, not to blame you, and I did offer to have the skirt altered. I simply couldn’t promise the design would be unchanged until we had seen it in person, and I prefer to be honest about those limits.
We do care about customer experience, and I’m sorry this wasn’t the outcome you were hoping for.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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