Zak Learning Anmeldelser 

Paid £19.99 via PayPal (I have a receipt proving so), for Microsoft Office, Home edition. I never the voucher.
Zak learning: A total con.
Should have guessed I suppose, offering a “so-called” 87% discount.
Don’t fall for this company, and save your money. You won’t be robbed as I was.

My Assistance with my problem was Fabian. He was amazing. He sorted my problem so easy. He was a very friendly and very Knowledgeable. He is a credit to your company.
Thank you so much Fabian

Regards. Francis Webb

Fabulous service.

When I read on the Internet that some of these purchases are scams, I was sure I had lost my Microsoft office purchased from Zak Learning on Wowcher. However, after reading the reviews I contacted Zak Learning and they have gone over and above to sort out my laptop. I can't thank them enough. If you are thinking of buying or Learning with the organisation I can highly recommend them!

Purchased the office software, it didn’t specify anywhere in the description that it wasn’t suitable to use on a Mac. Contacted the team and asked for a refund, they offered me the software which I could run on a Mac and then never sent it. Asked for a refund for a second time.

So helpful and replies to emails so quickly. Step by step instructions. And all apps work. 2nd time customer. I thought it would be too good to be true, but it is as advertised.

I've just had the most stellar tech support experience in my life with ZakLearning representative -
MR. FABIAN RICKETTES who facilitated the downloading of a software programme.

While demonstrating superior knowledge of Microsoft technology, Fabian could not possibly have been clearer, kinder and endlessly patient. On a task which I found insurmountable, he made the experience (which I'd been dreading!) a total pleasure.

Fabian's communication and interpersonal skills are outstanding. I would go so far as to say - unique in fact. We've all come to accept the distance created by digital technology, where the person in configured out of the picture. The one-to-one experience of times now past, are all but lost.

Thank you so much Fabian. I truly hope that your employers - ZakLearning realise that in you, they have a true communications Gem. A rare one at that.

N. Macklin, M.A.C.C.; N.A.J.,
Journalist & Writer

Fabian was such a great help - sorted out the problems I was having with installing the softwares. Thank you!

Bought a wowcher code to download the Microsoft office. When I went to redeem the code I never received any further email instructions and therefore can only assume this website is a scam.

I purchased MS office 2016 Home and Student additions through Wowcher and the software was supplied by Zak Learning. I received an email with clear instructions on how to download and install Office which was easy to do and the product code worked without any issue. Once the software was installed, I realised that I had purchased the wrong version as it did not have Publisher within its suit of programs; this was totally my error and I wondered if Zak Learning would allow me to upgrade to Office Professional. I rang Zak Learning and was able to speak to a member of there team who fully understood my mistake and allowed me to upgrade to Office Professional, within minutes of me hanging up I received an email with a new product code Key. I installed the new version however the product key failed to activate my software therefore I rang them again and was told that I should activate the software by phone and they would send instructions on how to do this. I received an email promptly and after following their instructions my copy of Office is now registered. I have read that buying software licences on the internet at vastly reduced prices can result in being scammed, however, my experience of Zak Learning is that they are a real company with excellent customer service and I would buy from them again.

Needed help with product. Fabian was able to resolve this issue with so much patience, I thought it was going to be a confusing issue but Fabian made it so straightforward. Thank you so much for helping me, very much appreciated.

Having used my Office 2019 for several months it suddenly stopped working. Zak learning responded very quickly and offered advice. The suggestions from Fabian were tried initially to no avail but ultimately he rescued the situation. His patience and expertise were amazing and I have no hesitation in recommending Zak Learning .

Ease of purchase of computer software at an excellent price.
All of the security codes and download instructions made the whole process easy.
Thank you.

I redeemed a voucher code from Wowcher for a Microsoft 2019 office software key. A message popped up saying I will get an email with download instructions. I never received this email and it wasn’t in my junk mail either.
I sent multiple emails chasing the team down, both directly and via Wowcher. Eventually the Zak-learning team sent me an email which contained the key. The key worked which was why I was happy to modify my rating from 1 to 3.

Zak Learning were quick off the mark with suppling installation instructions and what is more important they worked. Fabian responded quickly to an initial query. Excellent value for money, would recommend. It did take a couple of attempts to download the software but that was down to me, my computer went to sleep before the first attempt to download finished.

I cant thank Mr Rickettes enough for his help. I am useless with computers and he spent 30 minutes helping me, he even advised some other things i could do to improve the performance of my laptop. Amazing customer service 5* Thank you so very much!

Excellent proffesional service, need help after my PC crashed and the OS had to be reinstalled, after it was finished my Office 2019 would not accept the licence key, after 45 minutes talking to Microsoft I gave up, th customer service was awful, so as I purchased the down load and licience key from Zac learning i email asking for assistance, and I got the best service you could get, not only did they fix the problem I was also given advice on some of my other apps, highly recommended.

I brought a voucher from groupon. Hadn't heard of the company before so was unsure, but groupon are usually quite reliable for retailers.
I completed the information using my unique code and recieved my product key. Inputting was easy and now have access to Microsoft for what I need.
No concerns with their comaony and would recommend to anyone.

Seems to be scam site. I ordered home office 2021 . No clear instructions. Post redeem link click I was expecting to receive email with download instructions. It never arrived. Reporting this for financial fraud

Spent days trying to download Home & Student 2019. Eventually got a long spiel of instructions via email. Doesn't work. Have spent all day. Don't rate it at all.

I am not IT Savvy & had some issues installing some software. Fabian from Zak Learning was a great help. He
Logged in remotely & sorted out the issues in a friendly & no-problem manner. Great customer service & I would highly recommend them.