Yucrate Anmeldelser 6

Unfortunately there isn't a 'no star' rating so I had to leave 1 star but this is too high. I ordered a masking tape tool from Yucrate and had a very poor experience. The item I received was not as described and was of significantly lower quality than expected. It did not match the images or description on the website. I contacted customer service but after numerous emails they just sent stalling email responses.

Based on my experience, I would strongly recommend not to purchase anything from this company.

Product received was not what I ordered. After 16 emails over a month, refund/return refused because the packaging was damaged in transit. Product was undamaged, just not what I ordered.

Scam don't buy anything there, absolutely rubbish items, didn't even receive what was ordered, no contact with customer service if ever exists 😑

Ordered a pair of corner clamps; they sent a single straight line clamp. Ordered a double side cut masking tape dispenser; they sent a crappy el cheapo version, nothing like their website picture which is available for a couple of quid off AliExpress (but charged me 20 for it!) Emailed to complain but after seeing a similar review, I'm just going to file a chargeback with my card company. Another FB scam website I'm afraid.

I ordered and paid for a pair of corner clamps for woodworking. After a 10 day wait I receive a pair of very bad quality ordinary clamps, not corner clamps. After an exchange of emails and photos I finally got them to admit that they messed up. It’s now been over 5 weeks and my money is gone and nothing has been done except they sent a couple of very silly emails saying not to worry. A scam!