Yourwarmbox Anmeldelser 

Never heard of this company before today, having just found a charge of £24.99 from my mother's personal debit without any connection or payment.

Seems somehow, since it looks like this has happened to other people, and in a wave recently, they are stealing enough personal information to set up subscriptions and payments on random people's behalf. This has also been paired with a sudden appearance of several scam call attempts experienced by our household, that may not be connected, but I believe is relevant information since it has all been concentrated to the week so far.

Can't imagine a company that is so blatantly criminal would do anything for your boilers. We are currently helping her dispute the charge with our bank, Nationwide. Seems to be a pattern in who they are targeting, so please be wary, and avoid at all costs, and make sure if you too are seeing a mystery charge, that this is not one of many!

Very friendly and helpful call to reassure about Warmbox for my boiler support.

Like another person I noticed a Direct Debit from WarmBox over the weekend even I definitely did not sign up for anything.
This is quite scary they managed to get my details and authorise a direct debit payment.
The company should be investigated and BLACK LISTED.

The agent was very polite and friendly and the fact that Warm box got intouch to book the service was good.

Very helpful and courteous

Somehow my eldery mother (90) has been paying 'Warmbox' £12.99 for around a year now. She can't recall agreeing to a contract and isn't sure of who Warmbox is. Certainly, there is no documentation and she doesn't appear to receive any emails from them.

I've read that Warmbox are/ were connected with the suspicious Smarterbox who have also been heavily criticised for preying on eldery people and 'persuading' them to take out Direct Debits. My mother's has now been cancelled.

Very fast and efficient service from Warmbox when I needed them. Would definitely recommend them.

The level of customer service was excellent from my first call to my boiler being repaired. I still have an older back boiler which can be harder to get cover for but Warmbox offer me cover so I am an extremely satisfied! The follow up call to check that everything was now in working order was very much appreciated!

Excellent customer service came out same day problem solved within the hour highly recommend

So I’ve been paying money monthly to these people also the whole point of myself getting the policy wos becose the contract wos insurance full cover .so my Samsung wos accidentally broke so I rung my insurance company to help warm box told me I is not insured to the cover I know iam becose they certainly been taking money from my bank account and now I find tha they say if I needed an engineer to come to my home to fix a 50” broken screen £97 call out .is that actualy what paying monthly instalments to be insured is for .theives do not listen to ear box they lie

Good thought full staff when I reported my fault followed by pleasant engineer to complete the repair a complete 5star service

The lady at the end of the phone listen to my concerns and delt with the matter in hand. The engineer phoned me within a reasonable time to arrange a time for the repair and managed to make the repairs as necessary very prompt service, was very grateful for the service.

Had a great response, cooker fixed no fuss

Everything was explained,great customer service

The Engineer came when he said he would. He was very knowledgeable and explained everything in a way that was easily understandable. He carried out the repair and it did not take him long. I am very pleased with the service and would recommend.

The service this company offer is abysmal, I wouldn't recommend them to my worst enemy
I have been without heating and hot water since just after Christmas
I reported this to them on 29th December after an email and numerous phone calls to them, they got back to me today 7th January and said there would be someone out between 1 o'clock and 5 o'clock, no joy, then I was given a date for 16th January
I am beginning to think that if you are over seventy they are not interested but they take my money every month, needless to say I will not be renewing my contract with this heartless lot

My elderly mother has been without hot water and heating for days and is still waiting on a call back. After contacting them she has been told numerous times they are trying to get someone, fobbed off again and again, they contact companies and if they think their quote is too high they don't bother getting anyone, totally despicable company avoid at all cost.

I AM STILL IN SHOCK THAT I REPORTED THAT MY HEATING AND HOT WATER IS FAULTY THIS AFTERNOON AND UP UNTIL NOW, NO ONE HAS CALLED FROM WARMBOX. THEY ARE QUICK TO TAKE MONEY FROM MY ACCOUNT BY DD BUT VERY SLOW TO RESPOND TO EMERGENCY. THIS COMPANY NEEDS TO BE AVOIDED BECAUSE IT IS GIVING SCAM. IF I DON'T HEAR FROM ANYONE TOMORROW MORNING, I WILL STOP MY DD AND WARN PEOPLE OFF ON OTHER SOCIAL MEDIA PLATFORMS.

Easy to arrange the boiler service. Engineer arrived on time. Good customer service so far.

Customer services very good.
Engineer came out very polite and quick. Very happy.