Well after speakng to multiple people and sending numerous emails to a single email address Admin@xyz being advised my query has been escalated to the right department 7 days have passed and nothing n... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ive used XYZ many times and found them to be very thorough and more importantly aim to get the best deal for you. Recently renewed my minibus and Harrison was very professional and represented XYZ i... Se mere
Virksomheden har svaret
I have been using XYZ for my taxi insurance for a few years now, and I cannot thank them enough for their incredible support. Every year, when it is time to renew my insurance, they make the entire... Se mere
Virksomheden har svaret
I've been with xyz for last 5 years and they have been nothing short of exceptional. They will always get the best price for my needs. The people I spoke to are always really helpful and make a stress... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
XYZ is an innovative insurance broker based in Canvey Island, Essex. XYZ have a reputation for specialising in taxi insurance, minibus insurance, motor trade insurance, courier insurance, fleet insurance, chauffeur insurance, limousine insurance and HGV insurance in the UK. XYZ Insurance is an independent intermediary who are authorised and regulated by the financial conduct authority (FCA), registration no. 495468.
Kontaktoplysninger
28 Furtherwick Road, Canvey Island, SS8 7AB, Essex, Storbritannien
- 01268 916916
- info@xyzinsurance.co.uk
- xyzinsurance.co.uk
4,4
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Best price for van insurance that…
Best price for van insurance that Quidco comparison site came up with . A+
Lengthy process on the phone to finalise the deal but it was defo' worth every minute it took !!!!
13. januar 2026
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Not helpful .
12. januar 2026
Besvarelse fra XYZ Insurance
Dear Mr Osman Mumin Ali,
Thank you for taking the time to post your review. XYZ Insurance Services LTD appreciate all feedback, whether good or bad, as this allows us to improve the service we offer.
Reviewing your file, we are unsure as where you feel that our Customer Services Team have been unhelpful and would invite you to contact us directly to discuss your grievance.
For the benefit of other readers, we can confirm that you have recently contacted our Customer Services Team to pose questions about your insurance coverage – these questions have been answered correctly in a timely manner, as were any follow up questions. It does not seem that you have raised any concerns with the service provided with the Team Member who assisted you.
XYZ Insurance Services LTD pride ourselves on offering prompt, efficient and friendly service at a fantastic price. We cannot see that these expectations have not been met when assisting you.
Should you wish to discuss your feedback, or require any further assistance, please feel welcome to contact our Customer Services Team.
Kind Regards,
XYZ Insurance
Public hire taxi insurance
clear concise advice and a very smooth process getting insured with this company.
5. januar 2026
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Very easy to communicate with staff…
Very easy to communicate with staff high quality of understanding professional 👌
8. januar 2026
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Perfect service and will be be back and…
Perfect service and will be be back and recommending you
7. januar 2026
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
On the phone call
On the phone call
The staff were excellent
Got me £500 off my old policy
Many thanks 🙏 x
22. maj 2025
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Always good
31. december 2025
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
I got a new policy insurance and when…
I got a new policy insurance and when instalment's payment has been settled on the 1st each month I requested to change to a different date than the operator has rejected and didn’t give any help especially I’m new customer
24. december 2025
Besvarelse fra XYZ Insurance
Dear Mr Abdelhai Houanti,
Thank you for taking the time to leave a review. XYZ Insurance Services Ltd values all feedback, whether positive or negative, as it allows us to review and improve the service we provide.
Prior to purchasing your policy, a recorded compliance call was completed. During this call, the instalment payment dates were clearly explained, and confirmation was received that you were happy to proceed on this basis.
Unfortunately, the premium finance provider used to fund your policy only allows collections on the 1st, 11th, or 21st of each month. These dates are set by the finance provider, and XYZ Insurance does not have the authority to amend them once the agreement is in place. Any concerns regarding payment dates would need to be raised at the point of sale, before the agreement is finalised.
We take any concerns regarding customer service very seriously. We have reviewed the recorded interactions with our team and have found no evidence of unhelpful or inappropriate conduct. That said, we are sorry to hear that your experience did not meet your expectations.
Thank you for choosing XYZ Insurance Services Ltd. Should you require any further assistance, our team remains available to help where possible.
Kind regards
XYZ Insurance
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
good and supportive people
17. december 2025
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Great insurance I like it
17. december 2025
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Everything and process is smooth
Everything and process is smooth, only problem Ifaced is to cancel my previous insurance to get the no claim bonus certificate before the start date of this insurance policy.
12. december 2025
Besvarelse fra XYZ Insurance
Dear Mr Sajid Farooq,
Thank you for taking the time to post your review. XYZ Insurance Services LTD appreciate all feedback, whether good or bad, as this allows us to improve the service we offer.
Just to clarify, a private car No Claims Bonus can be used to provide a discount on your taxi insurance policy. As explained prior to cover being issued, in order to benefit from this discount you would need to cancel your private car insurance policy and obtain the No Claims Bonus certificate before the start date of your taxi policy.
If you need any assistance or have any further questions, please don’t hesitate to contact us and we’ll be happy to help.
Kind regards,
XYZ Insurance
Very helpful staff
Very helpful staff. Gave good informative info on what was right for my policy
5. december 2025
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Besvarelse fra XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.