Still haven't received my order that was ordered 1 month ago. Delivery was supposed to be 3 weeks ago. No urgency from customer service.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great price on adventure boots, return policy and quick shipment after order placed. If anything they could work on would be allowing more customer ratings as this is were its easy to find info on pro... Se mere
Purchased Course Jones Jeans, Cafeman cargo pants, and XLmoto aramid hoodie. Happy with all products. Jean fit excellent. All products give very good value for price. Shipping costs per unit was ch... Se mere
I was always skeptical about this website, but when I made an order, I changed my mind. Delivery time was good, product price - awesome, product quality - good. Overall I'm glad I found this websi... Se mere
Virksomheden har svaret
4,1
God
368 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast and reliable!
27. juni 2022
It's a rider shop that always has good…
It's a rider shop that always has good products, kind answers, fast delivery, and reasonable prices.
27. juni 2022
All good, A+
Good price, delivery faster than stated, product as advertised. Thanks. Will buy again.
24. juni 2022
Competitive prices.
Competitive prices.
Fully tracked delivery.
Packed and handled well from origin till delivery.
Love the XLMOTO stickers.
Photos and description of product on website are appropriate to make buying decision.
I recommend the seller.
24. juni 2022
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sizing Incorrect & Shipping Costs are…
Sizing Incorrect & Shipping Costs are VERY High.
The motorcycle jacket I ordered does not match the size chart provided on the website. After paying $25 for shipping on my actual purchase, I was then hit with another $40 COD charge from DHL. When I tried on the jacket, although it was great quality and looked awesome, I found it about 2 sizes too small. I had measured myself 3 times before I finally decided to make the purchase. Now that I need to return it, I am asked to send a bunch of pictures to "prove it" and I am out over $200. They expect you to pay for return shipping which is a joke. I will never order from overseas ever again, especially from a company that doesn't honor free returns.
23. juni 2022
Besvarelse fra XLMOTO.COM
Hello,
thank you for your feedback.
We are sorry that you are having these issues with your product. If you think you received incorrect size we will do our best to make your complaint as easy as possible.
In order for us to process the complaint and to fully understand the cause of the complaint, the manufacturer asks us to provide the following photos:
*of the whole article (if possible by measuring the actual size)
*the label sewn into the article, on which the size is indicated
*of the price label, on which the product reference is indicated
Please send the claim to info@xlmoto.com.
Once we receive these photos, we will get back to you as soon as possible to let you know how to proceed.
If you have any questions, please do not hesitate to contact us.
Yours sincerely,
XLMOTO
Everything exactly as advertised
Everything exactly as advertised. The package actually came 3 days earlier than expected.
23. juni 2022
Products arrived in time
Products arrived in time, quality as advertised, great price for the padlock stand.
20. juni 2022
Excellent service
19. juni 2022
Great mesh jacket
Great mesh jacket. Tested it on a 1200 km round trip after purchase, and it performed great. Kept me cool on +30 °C Croatian hot weather.
16. juni 2022
Fast delivery and good price
Fast delivery and good price. Used to buy from there around 5 times,
16. juni 2022
My gloves look great
My gloves look great, package arrived quickly and in perfect/new condition in Canada. My only complaint is having to pay customs, almost the price of the gloves themselves but that's not the vendor's fault or responsibility.
15. juni 2022
Great prices, ultra fast delivery.
XLMOTO cannot be beaten on price and delivery.Less than a week from order to my doorstep in New Zealand. Awesome.
15. juni 2022
Excelent jacket and fast delivery
14. juni 2022
just a few things
I have order just a few things. for the first order... excellent. 5 stars
13. juni 2022
Product was exactly as advertised
Product was exactly as advertised, post notification was timely and package arrived safely. Great experience overall.
10. juni 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.