Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,2
3 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Had an experience at XF Manchester where a member of staff was swearing at me and left me feeling intimidated. Their response was to dismiss my complaint and accuse me of sharing my membership, which I categorically deny. I've never experienced customer service like it. I'd avoid this gym. Absolutely awful experience.
Excellent use of provided space all facilities and equipment kept to a perfect standard and the staff are always friendly and ready to help with any needs especially Daniel always seen around the gym floor bringing a positive and refreshing atmosphere to my workouts.
More red flags than the Chinese army 🚩🚩
Side note- to a certain class instructer I've seen over there (j). When you give me dirty looks and square up I just hear the village people macho man in my head🤠. Do you even get sacked from JD bro 😘☕️
Your mate knows what he did- hint violent 🍇 "jokes" and the rest ...he's being dishonest to run from the shame. Baffling. ❌️🚩🚫
Serious privacy concerns. There's cameras in the changing room and near the sauna. This gym have since been dishonest about that despite me seeing them in person with my actual eyes.
See-Data Protection Act 2018 (GDPR). Note, ICO guidance clearly says BOTH the sauna and the changing room are considered serious privacy violations.
I've also specifically asked as per right to erasure for them to delete all illegally obtained cctv data. They didn't even acknowledge that part. Case with regulators (ICO) ongoing...
Founders club
When I got the email to sign up I vaguely remember seeing the regular price would be 42.99 ish.
"Welcome to the XF Founders Club.
Claim within 48 hours to lock our best launch price" .Within weeks of opening they’ve obviously reconsidered, because it's not doing well as per my eyes and put it down to £34.99 per month. Mine is also £34.99 on the "founders club".
"It’s now or never.. this price again!
Expires in 24 HOURS!
You’re invited."
"It’s now, now, not or never.. this price again!" (Pardon?!)
Except, it literally is this price again isn't it?!
"Opening Week perks including exclusive merch!"
None of that happened. I see zero benefit of being in the founders club. I also noticed that my account under membership has changed from premium founder to just premium. It looks as though it's quietly been dropped with zero communication. Sounds about right.
You are not allowed to mislead consumers in this manner. See- Consumer Rights Act 2015 and Consumer Protection from Unfair Trading Regulations 2008 and Consumer Protection Act 1987 specifically Part III which created criminal offences for businesses giving misleading price indications, covering goods, services, and accommodation.
I genuinely feel like I've been scammed. Report has gone to trading standards via Citizens Advice Consumer Service and I got my money back through alternative means 😋
Entry/exit barriers -From day one my account has been a nonfunctional mess. I didn't receive emails with links to the apps when it opened nor the other one to book beds etc. Nearly always the barriers don't work on the way in/out. I've had the same conversation now at least 20 times. Is your Bluetooth on...is your WiFi on....ill put a note on the account. No follow up or communication. She did provide me with a access braclet in an attempt to help. Unsurprisingly that doesn't work either. I keep getting bombarded with "door access granted" emails also whilst simultaneously not giving me access. I've been trapped in rooms 3 times now...
Massage beds- they weren't working for weeks despite paying extra for them. No refund no communication nada. There not even good lol!
The gear itself- the cable attachments where smart, ill give them that. However, other gyms nearby have the same plate loaded gear. COUNCIL gyms have the same pin loaded gear. It's not as fancy as they want you to believe. For example, it took me two weeks to start maxing out machines..🥦
Staff- they lost several members of staff early including the manager.
Honestly it's all giving amateur vibes and making me wonder what else isn't as it should be. All of the above could have very easily been resolved with simple honest and open communication. Instead you chose dishonesty, zero communication and questionable morals.
Glad to be away from it and happy as pie in a non commercial independent spectacular proper lifters gym crank free with zero issues.
Statement of fact is a complete defence 😉 ⚖️
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
