I only gave one star as there was noting lower! They are the worst company I have ever experienced. As an owner of property managed by them, they charge me extortionate service charges, are incapabl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Keep well away from Rede house Middlesbrough. The heating and hot water is in constant fault. It was off for a month last time in March 26.They have no understanding of their statutory obligations and... Se mere
Quite simply the worst lettings agent I have ever come across. I have been waiting a response to numerous emails for over 3 weeks, no promised return phone calls after 6 separate attempts. The ser... Se mere
Natasha at Glasgow showed me around St Andrews Court and Central House in Glasgow.Natasha was open,forthright and very knowledgeable of the accommodation and the buildings that were presented.I found... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our aim is to make your university home as comfortable and stress-free as possible! At Xenia Students, we offer a great variety of student accommodation nationwide; from affordable student studio apartments to spacious 1, 2 and 3-bedroom apartments! Each room comes with either a single or double bed, personal kitchen, en-suite bathroom and a study area.
Kontaktoplysninger
Storbritannien
- xeniastudents.com
2,3
Under middel
23 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Promised calls now for nearly 4 weeks
Promised calls now for nearly 4 weeks. Help 24/7 that is the biggest lie. Head Office staff….. no manager available every time and they again don’t call back. Was put on high priority call back again yesterday no call last night they call you at 9am guess what I called them and no manager available. Our son has not moved in yet and he won’t be. I want a full refund today and Burgess House Newcastle has the worst reviews ever rats, alarms going off, smelly , no service, no help . I will be putting this place down until I get my deposit back but do not use Xenia.
2. september 2024
Uopfordret anmeldelse
would not recommend anyone to stay…
would not recommend anyone to stay here! (Sheffield Sovereign Newbank specifically)
they advertise a cinema room but in the 3 years I lived here the projector never worked despite multiple maintenance requests, and for 2 of those three years the room was locked. They advertise a common room with a PS4 but there is no PS4, the airhokey table has no puck, the table tennis table is broken, the pool table costs 50p per game.
Maintenance issues take way way way too long to solve, the lift was out of service for about a month the first year I was here, and I was left with no toilet seat for over 2 months despite numerous complaints about this health hazard, another tenant had no working TV in theor room for almost 4 months despite the fact it's advertised, the multi-gym machine hasn't worked in 3 years, the tredmil has also been broken for over 1 year yet the gym is still advertised. The WiFi is down all the time.the fire alarms go off constantly (except when they brake and Xenia ignore it for over 2 months despite numerous complaints and the fact it's breaking the law!)
When you move out they will also try and falsely accused you of not cleaning the room and try to charge you £80 so make sure you take videos when you move in and leave to prove they're lying! Bit luckily they're also incompetent and don't put your deposit into a deposit protection scheme which is illegal so they have to give you the entire amount back.
The whole 1st floor stinks and I mean stinks! Like actual sewage and has done for over a year, reception is open for like 1 hour a day on week days so they're never there and your parcels always get turned away because the intercom has also never worked. There is also an issue with parcels being stollen from the post room, oh and they don't give you keys to your own post box anymore because they don't know which ones are which.
If you accidently lock yourself out at any time other than the 1 hour reception is open then it will cost £32 to get let back In.
Oh also, people break in all the time and reck the common room like smashing the disabled lift because they just leave one of the two doors open.
They also just come into your room without giving any notice at all, like they just get the master key card and walk in without any warning which is illegal as 24h notice is required.
There's so much more to say but I don't want to go on for ever
1. februar 2023
Uopfordret anmeldelse
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