What a wonderful relaxing place. Staff are amazing & make sure all is in place for your visit with a friendly smile. Bedrooms very clean & every thing you need is in there. We had an evening meal &... Se mere
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Se, hvad kunderne siger
Staff are always very helpful and friendly. Rooms have everything needed for a short stay, very clean, comfy beds/pillows. Good shower pressure with endless hot water and lovely toiletries.... Se mere
Amazing venue with staff that could not do enough for you. Thank you for making my stay so special and will certainly be looking to recommend you to future clients.
Stayed at this hotel the night before a wedding. Was overcharged for drinks – £58 for a bottle of wine and two spritzer's. That wasn't the problem – the problem was at 10.30 we were told the bar was c... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Wyboston Lakes Resort is one of the UK's leading destinations for business, leisure and wellness, set within 380 acres of beautiful lakeside countryside in Bedfordshire. Combining award-winning conference and event facilities, comfortable hotel accommodation, a luxury spa and an 18-hole golf course, the resort welcomes business and leisure guests from across the UK. The resort is committed to delivering exceptional guest experiences while operating responsibly and sustainably. In 2026, Wyboston Lakes Resort achieved Certified B Corporation™ status, becoming one of a small number of UK hospitality venues recognised for meeting high standards of social and environmental performance, transparency and accountability. The resort achieved a B Corp score of 92.4, reflecting its long-term commitment to people, communities and the environment. Sustainability is embedded throughout the business through a comprehensive ESG (Environmental, Social and Governance) strategy. Wyboston Lakes sources renewable electricity, has maintained zero waste to landfill for more than a decade, supports local charities through its Room2Give initiative, and has committed to Science Based Targets (SBTi) as part of its journey towards Net Zero emissions. The resort also continues to invest in renewable energy, biodiversity projects and responsible supply chain practices. Whether visiting for a conference, training event, spa break, golf experience or overnight stay, guests can expect professional service, high-quality facilities and a warm welcome. We value customer feedback and continuously use it to improve our services, facilities and guest experience.
Kontaktoplysninger
Great North Road, MK44 3AL, Wyboston, Storbritannien
- +44 (0) 333 7007 667
- sales@wybostonlakes.co.uk
- wybostonlakes.co.uk
4,1
God
24 anmeldelser
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Totally none customer friendly
Stayed at this hotel the night before a wedding. Was overcharged for drinks – £58 for a bottle of wine and two spritzer's. That wasn't the problem – the problem was at 10.30 we were told the bar was closing and we had to move into the seated corridor in in order to finish our drinks. Not a great place for any sort of visitors – golf societies be aware!!! Dreadful – no interest in customers
10. maj 2023
Uopfordret anmeldelse
Willow centre, PAPER CUPS, staff scrum, where is the customer experience ?
I stayed at the Willow Centre, the facility has been upgraded recently and was pleasant (thanks for booking me so far away from reception the long walk i'm sure did me some good - ridiculous!) however i was disappointed by the staff at breakfast. Please wait here to be seated - well nobody ever came but four staff were chatting behind the main food counter the entire time i was having my breakfast, i would say for some intimidating guests by their presence! PAPER CUPS ! yes really for almost £100 i get a paper cup to drink my instant machine coffee - what on earth are you thinking how utterly appalling - oh and if you want tea, here's some tea bags for you...actually no better than you get in your hotel room.
What exactly does the £15 for breakfast entitle us to, machine coffee?, really ? and yes this poor standard is what you get from the other areas too such as the waterfront. Make your mind up guys for guests paying circa £130 a night - machine coffee is not acceptable but i hand it you a good way to save money whilst your room charges increase by circa 20% - well done !
10. oktober 2022
Uopfordret anmeldelse
Good solid overnight stay
Good solid overnight stay. The room was very pleasant and the bed was very comfortable - quite a choice of pillows and cushions ! Tea and coffee int he room with very nice TV and updated bathroom
Checking in was a little bit bumpy as I only seem to have a single staff member but once in all good. Plenty of parking choice around the facility and the option to eat
16. juni 2022
Uopfordret anmeldelse
Fantastic conference venue
We held a work event here with day time plenary and break out sessions, plus a dinner. The venue is fantastic. We were in the Woodlands event centre and it is a fantastic venue, spacious, beautifully presented, well equipped and the staff were so helpful.
22. oktober 2021
Uopfordret anmeldelse
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