Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Zipato brings you a new generation of home safety and security protection. Zipato smart home products provide top home automation solutions.
Banjavčićeva ulica 11, 10000, Zagreb, Kroatien
2,3
7 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible company. No communicaton, no support.
If you express to them that you are unhappy with something and ask for improvements they might ban you. I did and got banned!
Only positive with beeing banned is that you then know for sure that you doesn't get any support.
I have Zipabox1 and Zipabox 2 with many additional features such as KNX, RS-485, Backup etc.
In the end I gave up and went with another brand!
They lack any type of communication with customers. Slow response. No ETA's.
They promise something, but next they do a different thing.
Zipato systems are totally (or near) dependent on the cloud: cloud down = no control of your home.
You can come back to your home, trying to disarm the alarm.. and.. no cloud! trying local connection.. ops, it didn't work! Solution: wakeup the neighbors, phisically disconnect the box, sleep without alarm, and prey to have control back..
Additionally 2 days ago they have turned off their old zipato servers (where old zipabox are linked to) without any advice (they promised a notification, but next... ): as a result all the customers with old system have lost control of their home, during holydays period.
I was a customer since 7 yrs ago (or more I removed!). trust me.
The worst company and device ever. We had a zipato with our new aprment and it never worked, probably it worked for a 1 month and the rest of the time is was off. After 2 years they said that is obsolete and I need to spend £1000 to replace it!!!. Stay away from it !!!!!! SCAM!!!!!!!
Support is non-existent. Controller doesn't work, because their servers are offline. You can't even control your heating system.
We have bought a new property with zipato installed on. When we moved in the zipato was brocken and it took 2 months for someone to come and change it with a new one. After the new zipato was installed we were still having problems with it, in a few months zipato broke again which is under 1 year, we have been using it with all of the problems. When we contacted zipato they have told us that the unit is out of warranty as it has been installed 2 year ago and that I have to pay to replace it, for something I haven't
used even for a full year. ADVISE if you are buying a new property with zipato system installed, just look elsewhere.
The Zipato can do many smart things but I did run into strange things when setting it up for the first time. When writing to support, I got an answer around 1 day after and sometimes 20 minutes - and I did ask for help many times for different things and they did a good job helping me. Most of the issues was because I had a previus version of the Zipatiles - now it works fine.
TERRIBLE Support.
After my Home Hub Controller was not working properly I've been suggested by them to try a Beta software version which I did. (It did not fix my issue). The after few months they released a new update... not sure if it was because I had the Beta but the update process did not work properly and my controller got offline (not anymore able to control my home alarm and my heating). After lots of tickets and emails they made me reset the controller successfully in a way it was working again. At this point they connected to my controller to try some update and in the process it got blocked again, this time for good! Now i'm for months unable to use it and they are telling me to either go to the shop where i bought it (???) or to send it to them at my expenses and with the possibility to have it not fixed!... totally senseless approach. BUY SOMETHING ELSE.
(Ticket: #18100-04-03)
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
