i’ve used ZAVVI australia for my british blu rays and 4k’s for a few years . They package better than amazon UK and the prices are competitive . Many titles from Amazon UK are forbidden to be sen... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The classic original t-shirt I was after. Only after I placed the order though did I see that it was coming from England! But didn't take too long. It arrived today, ideal colours and material, com... Se mere
Virksomheden har svaret
You allow third party merchants to have popups when order confirmation button is clicked. You allow them to make unauthorised charges to customers cards for shit I didnt want OR AUTHORISE. all your it... Se mere
Virksomheden har svaret
This is my second order placed with the Zavvi group, and I have to say the experience is improving. Based upon my buying history - an avowed taste for Stranger Things merchandise - I received a recomm... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Storbritannien
- www.zavvi.com.au
3,8
God
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered this product on 9th December…
I ordered this product on 9th December and it still hasn’t not arrived. Apparently you are out of stock and do t know when you’ll get more in. I’ve emailed but you do t even respond.
I am very disappointed and want my money back!
9. december 2025
Besvarelse fra Zavvi
Hi,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
Your details have been passed on to the relevant team who will look into this issue for you and will look to contact you as soon as possible with further information.
Kind Regards,
Sam
Easy to navigate the site
13. februar 2026
Besvarelse fra Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Besvarelse fra Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
…no worries
had no probems with my zavvi orders and you get updates about your package
12. februar 2026
Besvarelse fra Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
These guys are great
These guys are great. Fast, reliable delivery.
Great products. Thanks again.
V. V. Doom
19. november 2025
Besvarelse fra Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Fantastic service
10. februar 2026
Besvarelse fra Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Besvarelse fra Zavvi
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards
Sue
Besvarelse fra Zavvi
Hello Gabrielle
Thank you for leaving your review.
I am sorry to hear about this experience. I have raised this with the relevant team, who will contact you to assist further in due course.
Kind Regards,
Kay
Great For Merchandise
A fantastic place to get your memorabilia. A very good range. Fantastic steel books 4Ks, T shirts you name it they have it.
11. oktober 2025
Besvarelse fra Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Not an Australian Company
Buyers this is not an Australian company, ordered 3 items in November 2025 for Christmas gifts and they arrived staggered with the last one arriving early January 2026, THE 3 STARS ARE FOR THE QUALITY OF THE PRODUCT ONLY
29. november 2025
Besvarelse fra Zavvi
Hello,
Thank you for taking the time to leave a review. We truly value and appreciate your feedback.
We are always striving to improve your shopping experience, and we wouldn’t be able to do this without your valuable comments.
Please don’t hesitate to contact us if you have any further questions or queries — we’ll be more than happy to assist.
Kind regards,
Sue
i’ve used ZAVVI australia for my Blu Rays
i’ve used ZAVVI australia for my british blu rays and 4k’s for a few years .
They package better than amazon UK and the prices are competitive . Many titles from Amazon UK are forbidden to be sent to australia , noxious c^^ s that they are so i’ve given up on amazon UK
Sam and Carmine and the team are responsive to emails and my usual plethora of stupid questions
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Incorrectly Labeled T-Shirt
I ordered two items and one of the items I ordered was NOT the item delivered.
One item I ordered was a T-shirt "ALIEN CLOSE UP UNISEX T-SHIRT - BLACK"
The item delivered was a "STRANGER THINGS - VECNA" T-Shirt.
The problem is that the shirt I received does in fact have "ALIEN CLOSE UP UNISEX T-SHIRT - BLACK" sticker on the tag, so this item was labeled incorrectly.
18. december 2025
Besvarelse fra Zavvi
Hello Eric
Thank you for leaving your review.
I am sorry to hear about this experience. I have raised this with the relevant team, who will contact you to assist further in due course.
Kind Regards,
Kay
Still waiting for order and reply as to…
Still waiting for order and reply as to the whereabouts of order.
10. december 2025
Besvarelse fra Zavvi
Hello Leanne
Thank you for leaving your review.
I am sorry to hear about this experience. I have raised this with the relevant team, who will contact you to assist further in due course.
Kind Regards,
Kay
No Communication - No Refund
I placed an order on 7th December 2025 which on the site stated 3 to 5 days express shipping.
I also thought I was ordering from an Australian site (zavvi.com.au) only to realize later it was shipped from the UK.
On 10th December when I realized it wasn't going to arrive in time I emailed and cancelled.
I received an acknowledgement of my cancellation from Lisa on 12th December 2025 and stating if money had been taken from my credit card it would be refunded in 3 to 5 working days.
I followed up with an email on 4th January 2026 requesting my refund - NO REPLY.
I followed up again with an email on 10th January 2026 requesting my refund - NO REPLY.
On 14th January 2026 I received an email stating my product had been shipped by Royal Mail - I DON'T WANT IT.
Oh, and guess what it has now arrived, and I will not be returning at my expense.
I did receive the generic email from Zavvi on Trustpilot stating they could not find my account.
I do have 2x different email addresses and I may have linked to the incorrect email address but then apparently, I have cancelled one on my accounts on Trustpilot so let's try again.
Fingers crossed.
7. december 2025
Besvarelse fra Zavvi
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order, we will investigate your issue and will send a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Zavvi
Poor customer service
Poor customer service, very slow responses. Placed an order on 3rd Dec and waiting on it and when asking about refund they’ve said can’t refund as the item is processed order. Very disappointing service overall and won’t recommend this company to anyone.
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Zavvi
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now passed this over to our customer care team to be reviewed further , once they have done this they will contact through your account.
Thanks,
Sam
Your promotion codes don't work and I…
Your promotion codes don't work and I am suspicious of your advising "Region Free" for this Blu-Ray set. I may be wrong - but you are the only vendor selling this set Region Free. All the others are locked to Region A.
18. januar 2026
Besvarelse fra Zavvi
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
I placed my order 3rd of January
I placed my order 3rd of January, I sent them a message asking for an update on 13th of January and still got no response. Just asking for a time frame cause the person I’m giving the shirt to will soon be gone. I guess they really are terrible on service.
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Zavvi
Hello
Thank you for leaving your review.
I am sorry to hear about this experience. I have referred this to our Customer Care team who will review this and contact you to assist further in due course.
Kind Regards,
Sam
Very happy with previous orders
Very happy with previous orders, kept up to date, sometimes the only place for steelbook 4k.
14. januar 2026
Besvarelse fra Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Good search capabilities so it’s easy…
Good search capabilities so it’s easy to find 4k titles and different online payment methods that enhance the speed of ordering. Titles can be found that are not available in other competitive stores.
Got my orders today. Despite WA not SA entered on the tracking address.
From UK to South Australia about 2 weeks.All in fantastic condition.
Couldn’t be happier.
13. januar 2026
Besvarelse fra Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
No Communication or Refund.
I placed an order prior to Christmas and on 10th December when I realized it wasn't going to arrive in time I emailed and cancelled.
I received an acknowledgement of my cancellation from Lisa on 12th December 2025 and stating if money had been taken from my credit card it would be refunded in 3 to 5 working days.
I followed up with an email on 4th January, 2026 requesting my refund - NO REPLY.
I followed up again with an email on 10th January, 2026 requesting my refund - NO REPLY.
Today is 14th January, 2026 and I receive an email stating my product has been shipped by Royal Mail - I DON'T WANT IT.
I feel like I am getting radio silence.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Zavvi
Hello Lynette
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.